look at the **** in the porsche
look at the **** in the porsche
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Discussion

loltolhurst

Original Poster:

1,994 posts

213 months

Saturday 14th February 2009
quotequote all
yes its me! getting out of the ffing passenger side arse first as I cannot open the drivers door thanks to the useless ffing porsche warranty. the ffing electric window has broken - got rac out under the warranty and they have put a wedge inside the window to hold it up. great bar you need the window to go down before opening the door so I have to get out the passenger side.

rang up opc this morning and they cant look at it until tuesday. They cannot provide a spare car as you have to book this 2 weeks in advance ffs. if the car had broken down the rac would have provided a spare car but its still "usable"

so im stuck with it until tuesday and even then when I leave it at the opc they hav no spare car. YOU'RE A FFING GARAGE YOU HAVE CARS EVERYWHERE AND SHOULD BE PROVIDING YOUR CUSTOMER SERVICE FFS.

The warranty runs out in a month a- its gone up from 895 to 1250 and this is the service i wont be renewing.

pah

Cara Van Man

29,977 posts

280 months

Saturday 14th February 2009
quotequote all
You haven't really got the hang of this internet thing have you?

metro lover

553 posts

216 months

Saturday 14th February 2009
quotequote all
Cara Van Man said:
You haven't really got the hang of this internet thing have you?
Ha Ha ^^

MK4 Slowride

10,028 posts

237 months

Saturday 14th February 2009
quotequote all
You can get bootleg warranties that'll be about £500 for a Porka. You get a courtesy car after 24 hours as well.

Orangecurry

7,791 posts

235 months

Saturday 14th February 2009
quotequote all
loltolhurst said:
yes its me! getting out of the ffing passenger side arse first as I cannot open the drivers door thanks to the useless ffing porsche warranty. the ffing electric window has broken - got rac out under the warranty and they have put a wedge inside the window to hold it up. great bar you need the window to go down before opening the door so I have to get out the passenger side.

rang up opc this morning and they cant look at it until tuesday. They cannot provide a spare car as you have to book this 2 weeks in advance ffs. if the car had broken down the rac would have provided a spare car but its still "usable"

so im stuck with it until tuesday and even then when I leave it at the opc they hav no spare car. YOU'RE A FFING GARAGE YOU HAVE CARS EVERYWHERE AND SHOULD BE PROVIDING YOUR CUSTOMER SERVICE FFS.

The warranty runs out in a month a- its gone up from 895 to 1250 and this is the service i wont be renewing.

pah
Did they tell you what exactly is broken? Motor? Mechanism? Switch???

Callughan

6,313 posts

221 months

Saturday 14th February 2009
quotequote all
Try a different OPC.

loltolhurst

Original Poster:

1,994 posts

213 months

Saturday 14th February 2009
quotequote all
its the window regulator so the windows held up by a yellow wedge at the mo

Orangecurry

7,791 posts

235 months

Saturday 14th February 2009
quotequote all
loltolhurst said:
its the window regulator so the windows held up by a yellow wedge at the mo
Knowing nothing about your car (as i don't know what it is) can you swop the passenger side one over, or is it 'handed'?

loltolhurst

Original Poster:

1,994 posts

213 months

Saturday 14th February 2009
quotequote all
tbh would have no idea not v mechanically minded!

bennno

15,227 posts

298 months

Saturday 14th February 2009
quotequote all
loltolhurst said:
yes its me! getting out of the ffing passenger side arse first as I cannot open the drivers door thanks to the useless ffing porsche warranty. the ffing electric window has broken - got rac out under the warranty and they have put a wedge inside the window to hold it up. great bar you need the window to go down before opening the door so I have to get out the passenger side.

rang up opc this morning and they cant look at it until tuesday. They cannot provide a spare car as you have to book this 2 weeks in advance ffs. if the car had broken down the rac would have provided a spare car but its still "usable"

so im stuck with it until tuesday and even then when I leave it at the opc they hav no spare car. YOU'RE A FFING GARAGE YOU HAVE CARS EVERYWHERE AND SHOULD BE PROVIDING YOUR CUSTOMER SERVICE FFS.

The warranty runs out in a month a- its gone up from 895 to 1250 and this is the service i wont be renewing.

pah
The 2 key questions here are i) how old is the car in question and ii) where did you buy it from.


Adam B

29,702 posts

283 months

Saturday 14th February 2009
quotequote all
loltolhurst said:
tbh would have no idea not v mechanically minded!
Are you clever enough to tell us what ffing car it is? wink

g@ry

323 posts

248 months

Saturday 14th February 2009
quotequote all
Adam B said:
loltolhurst said:
tbh would have no idea not v mechanically minded!
Are you clever enough to tell us what ffing car it is? wink
:lol:

sportsandclassic

3,774 posts

247 months

Saturday 14th February 2009
quotequote all
Hi if its 996/boxster it will be the window regulator cable drive ssytem and i did not think this was a covered part (but may be wrong) i think the window motor is covered though.

Mike

loltolhurst

Original Poster:

1,994 posts

213 months

Saturday 14th February 2009
quotequote all
bennno said:
loltolhurst said:
yes its me! getting out of the ffing passenger side arse first as I cannot open the drivers door thanks to the useless ffing porsche warranty. the ffing electric window has broken - got rac out under the warranty and they have put a wedge inside the window to hold it up. great bar you need the window to go down before opening the door so I have to get out the passenger side.

rang up opc this morning and they cant look at it until tuesday. They cannot provide a spare car as you have to book this 2 weeks in advance ffs. if the car had broken down the rac would have provided a spare car but its still "usable"

so im stuck with it until tuesday and even then when I leave it at the opc they hav no spare car. YOU'RE A FFING GARAGE YOU HAVE CARS EVERYWHERE AND SHOULD BE PROVIDING YOUR CUSTOMER SERVICE FFS.

The warranty runs out in a month a- its gone up from 895 to 1250 and this is the service i wont be renewing.

pah
The 2 key questions here are i) how old is the car in question and ii) where did you buy it from.
03 boxster s - bought privately had 2 years - always had porsche extended warranty

Tino

1,948 posts

312 months

Saturday 14th February 2009
quotequote all
So you expect dealers to have taxed and insured cars hanging around in case yours fails?
Did you ring the dealer today to get a Tuesday appointment? And you think thats bad??
Wow!

bennno

15,227 posts

298 months

Sunday 15th February 2009
quotequote all
loltolhurst said:
bennno said:
loltolhurst said:
yes its me! getting out of the ffing passenger side arse first as I cannot open the drivers door thanks to the useless ffing porsche warranty. the ffing electric window has broken - got rac out under the warranty and they have put a wedge inside the window to hold it up. great bar you need the window to go down before opening the door so I have to get out the passenger side.

rang up opc this morning and they cant look at it until tuesday. They cannot provide a spare car as you have to book this 2 weeks in advance ffs. if the car had broken down the rac would have provided a spare car but its still "usable"

so im stuck with it until tuesday and even then when I leave it at the opc they hav no spare car. YOU'RE A FFING GARAGE YOU HAVE CARS EVERYWHERE AND SHOULD BE PROVIDING YOUR CUSTOMER SERVICE FFS.

The warranty runs out in a month a- its gone up from 895 to 1250 and this is the service i wont be renewing.

pah
The 2 key questions here are i) how old is the car in question and ii) where did you buy it from.
03 boxster s - bought privately had 2 years - always had porsche extended warranty
You are deluded, its a 6yr old car that you bought privately.

If it was a 9 month old 997 or Cayman you bought new from a dealer then the supplying dealer would probably try to look after you.

Dealers cannot have a massive fleet of loan cars sat around just in case anybody wants one at zero notice, when an electric window stops working.

Bennno

audi321

6,149 posts

242 months

Sunday 15th February 2009
quotequote all
Why take it to OPC anyway? By the sounds of it, it's a simple fix with just a couple of parts.

Take it to your local garage and get them to source the parts from OPC and you'll save a lot of labour costs!

You never know, they might have a loan car available - Get ready for a Micra or something tho!!

M3RMS

1,175 posts

242 months

Sunday 15th February 2009
quotequote all
He's taking it to OPC because he invested in the warranty. Wouldn't really make much sense to then go and pay someone else to fix it!

Anyway.... I feel for you - it does sound frustrating. But if they're getting to it on Tuesday that doesn't sound too bad, so hang in there.

The courtesy car thing is interesting. I remember when my A3 was making frequent trips to the dealer (6 in 2 weeks once) and getting hold of car was a piece of piss. It just wasn't a problem, even at short notice - and certainly no charge. Conversely BMW used to quote that 2 week bullst to me and then want to charge me for the pleasure also....

That said Audi only got 1/10 for service. The scored 1 point for providing a courtesy car. They lost 9 points for not being able to fix the car. Ever. Despite it going in c.10 times with the same fault.

Cheers
RS