Aston really are an embarrassement
Discussion
mojo21 said:
Not the paint its a bonding issue. So no it's not a paint defect
It is not corrosion either and that is what your warranty covers. Pursuing a claim against a warranty for something that isn't covered is pointless.You need goodwill and to be honest, if your attitude with AM has been anything like it comes across here, I sincerely doubt you'll get any.
As I and others have said, good luck and I'd genuinely be interested to hear if your lawsuit is successful.
AMDBSNick said:
According to you mojo everyone is wrong except your goodself 
I see from your previous posts that you actually hate all things Aston other than the car. Sometimes paying that bit extra for a service at a main dealer and forging a relationship really can pay dividends in the long run
Good luck in your action against the factory
According to Nick Aston are just cheeky blighters and jolly chappies. Hahahaahhahaha fool me once matey...I see from your previous posts that you actually hate all things Aston other than the car. Sometimes paying that bit extra for a service at a main dealer and forging a relationship really can pay dividends in the long run
Good luck in your action against the factory
v8woollie said:
It is not corrosion either and that is what your warranty covers. Pursuing a claim against a warranty for something that isn't covered is pointless.
You need goodwill and to be honest, if your attitude with AM has been anything like it comes across here, I sincerely doubt you'll get any.
As I and others have said, good luck and I'd genuinely be interested to hear if your lawsuit is successful.
Funny you say nothing of Astons attitude. I wonder why. Isn't the customer king anymore. Happy to be shafted are you?You need goodwill and to be honest, if your attitude with AM has been anything like it comes across here, I sincerely doubt you'll get any.
As I and others have said, good luck and I'd genuinely be interested to hear if your lawsuit is successful.
mojo21 said:
Not the paint its a bonding issue. So no it's not a paint defect
Having read this thread I don't believe the paint has the bonding issue 
A quick look in the mirror may assist Some people have tried to give you advise and assistance from what I have read, although sometimes a little curt; but good solid advice. You seem to have an ulterior motive perhaps? There are certainly issues that have manifested after several years, but I think your approach may need some re-thinking. Tarks has shown the way, which is buy from an Aston Dealer and any problems, they will fight your corner if you deal with them in a reasonable manner.
Take advice from Mr Gould and invest in a rich wife
But seriously good luck in your quest. Personally I would be getting EXPERT advice in the form of a written report to pursue AM or just be paying to put right my second hand car purchased from a non-franchised dealer. Sorry if you feel my comments are not helpful, I thought about pursuing AM for the excessive tyre and brake wear, but then I realised I was the problem 
Cockernee said:
Having read this thread I don't believe the paint has the bonding issue A quick look in the mirror may assist
Some people have tried to give you advise and assistance from what I have read, although sometimes a little curt; but good solid advice. You seem to have an ulterior motive perhaps? There are certainly issues that have manifested after several years, but I think your approach may need some re-thinking. Tarks has shown the way, which is buy from an Aston Dealer and any problems, they will fight your corner if you deal with them in a reasonable manner.
Take advice from Mr Gould and invest in a rich wife But seriously good luck in your quest. Personally I would be getting EXPERT advice in the form of a written report to pursue AM or just be paying to put right my second hand car purchased from a non-franchised dealer. Sorry if you feel my comments are not helpful, I thought about pursuing AM for the excessive tyre and brake wear, but then I realised I was the problem
Sorry mate. Internet searches and this forum confirm its toss all to do with any " ulterior motive". You mean like Aston paying for repair of a known defect?.... A quick look in the mirror may assist Some people have tried to give you advise and assistance from what I have read, although sometimes a little curt; but good solid advice. You seem to have an ulterior motive perhaps? There are certainly issues that have manifested after several years, but I think your approach may need some re-thinking. Tarks has shown the way, which is buy from an Aston Dealer and any problems, they will fight your corner if you deal with them in a reasonable manner.
Take advice from Mr Gould and invest in a rich wife
But seriously good luck in your quest. Personally I would be getting EXPERT advice in the form of a written report to pursue AM or just be paying to put right my second hand car purchased from a non-franchised dealer. Sorry if you feel my comments are not helpful, I thought about pursuing AM for the excessive tyre and brake wear, but then I realised I was the problem My approach is Aston have been given ample opportunity to right the wrong. They won't they suk. And their aston dealer up here are in a monopoly position and know how to use it
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mojo21 said:
Cockernee said:
Having read this thread I don't believe the paint has the bonding issue A quick look in the mirror may assist
Some people have tried to give you advise and assistance from what I have read, although sometimes a little curt; but good solid advice. You seem to have an ulterior motive perhaps? There are certainly issues that have manifested after several years, but I think your approach may need some re-thinking. Tarks has shown the way, which is buy from an Aston Dealer and any problems, they will fight your corner if you deal with them in a reasonable manner.
Take advice from Mr Gould and invest in a rich wife But seriously good luck in your quest. Personally I would be getting EXPERT advice in the form of a written report to pursue AM or just be paying to put right my second hand car purchased from a non-franchised dealer. Sorry if you feel my comments are not helpful, I thought about pursuing AM for the excessive tyre and brake wear, but then I realised I was the problem
Sorry mate. Internet searches and this forum confirm its toss all to do with any " ulterior motive". You mean like Aston paying for repair of a known defect?.... A quick look in the mirror may assist Some people have tried to give you advise and assistance from what I have read, although sometimes a little curt; but good solid advice. You seem to have an ulterior motive perhaps? There are certainly issues that have manifested after several years, but I think your approach may need some re-thinking. Tarks has shown the way, which is buy from an Aston Dealer and any problems, they will fight your corner if you deal with them in a reasonable manner.
Take advice from Mr Gould and invest in a rich wife
But seriously good luck in your quest. Personally I would be getting EXPERT advice in the form of a written report to pursue AM or just be paying to put right my second hand car purchased from a non-franchised dealer. Sorry if you feel my comments are not helpful, I thought about pursuing AM for the excessive tyre and brake wear, but then I realised I was the problem My approach is Aston have been given ample opportunity to right the wrong. They won't they suk. And their aston dealer up here are in a monopoly position and know how to use it
Next
AM are probably reading this thread, as has been stated. They will probably be less inclined and not more inclined to assist... Hopefully when you drag the two words out of this lot they will be 'EXPERT written' or 'pay up'. Seriously good luck though in whatever you decide and I am genuinely sad for you that your experience so far of a car that makes me smile stupidly every time I look at it, hear it or drive it, is not the same experience for you.
Cockernee said:
My dealings with AM have been different from yours. I have found Grange in Brentwood very good in fighting my corner for the 3 or 4 pieces of work that needed doing, without fuss. Even painting brake hubs and crank pulleys for free in the interest of customer service. Using the term 'next', looks like you are awaiting the next piece of advise so that you can shoot it down, hence my 'ulterior motive'. I typed many lines of other thoughts that you have ignored, like Tarks approach and your only 2 options really that are EXPERT written advice or pay up.
AM are probably reading this thread, as has been stated. They will probably be less inclined and not more inclined to assist... Hopefully when you drag the two words out of this lot they will be 'EXPERT written' or 'pay up'. Seriously good luck though in whatever you decide and I am genuinely sad for you that your experience so far of a car that makes me smile stupidly every time I look at it, hear it or drive it, is not the same experience for you.
Yes Grange seem to have a good reputation. Not so the guys in my neck of he woods who are losing customers to local indies hand over foot. That's the problem with monopolies AM are probably reading this thread, as has been stated. They will probably be less inclined and not more inclined to assist... Hopefully when you drag the two words out of this lot they will be 'EXPERT written' or 'pay up'. Seriously good luck though in whatever you decide and I am genuinely sad for you that your experience so far of a car that makes me smile stupidly every time I look at it, hear it or drive it, is not the same experience for you.
Again if AM read this forum good luck with your pathetic customer service. It Suks!
Oh and BTW the car makes me smile big time!
mojo21 said:
Funny you say nothing of Astons attitude. I wonder why. Isn't the customer king anymore. Happy to be shafted are you?
To be honest mojo, if your attitude with them is anything like you portray here then I'm not surprised at all by Aston's attitude towards you on this matter. You bought outside the dealer network so have no AM dealer support and to be honest very little AM support. You may also be gathering that you are losing what support you may have had here. Why not leave it now, go and do what you need to do with AM, and let us know how it goes. I think we have the gist of your issues.
I don't like getting shafted, but you seem to like shafting yourself
v8woollie said:
To be honest mojo, if your attitude with them is anything like you portray here then I'm not surprised at all by Aston's attitude towards you on this matter. You bought outside the dealer network so have no AM dealer support and to be honest very little AM support.
You may also be gathering that you are losing what support you may have had here. Why not leave it now, go and do what you need to do with AM, and let us know how it goes. I think we have the gist of your issues.
I don't like getting shafted, but you seem to like shafting yourself
I have worked with the local dealerl many times and he was very happy to take my thousands of pounds Losing support eh? Hahahaahhahaha is that what you think this is about ? You may also be gathering that you are losing what support you may have had here. Why not leave it now, go and do what you need to do with AM, and let us know how it goes. I think we have the gist of your issues.
I don't like getting shafted, but you seem to like shafting yourself
If/ when YOU have the Gaydon bubble issue remind me ok.
mojo21 said:
I have worked with the local dealerl many times and he was very happy to take my thousands of pounds Losing support eh? Hahahaahhahaha is that what you think this is about ?
If/ when YOU have the Gaydon bubble issue remind me ok.
I won't get it, even on my 2007 Vantage If/ when YOU have the Gaydon bubble issue remind me ok.
I'm not sure of you have full capacity to understand what you are reading but for the sake of clarity I will repeat myself.
I said you need dealer support, and authorised dealer support preferably. I also said you are losing any support you may have had here because all you seem intent on doing is going in all guns blazing, stirring the natives and asking for people to join you in a class action lawsuit. Well, most here would probably just say sod off and start your own, and good luck.
I am not sure where I indicated that I thought this was 'about' losing support (I thought it was about seeking recompense for bubbling paint), but please highlight that for me.
mojo21 said:
I have worked with the local dealerl many times and he was very happy to take my thousands of pounds
Reallyhttp://www.pistonheads.com/gassing/topic.asp?h=0&a...
There is a very fundamental issue here in that if you seek independent support for the servicing and repair of your Aston, whether for quality of service or due to cost, why would one expect an authorised dealer to then work with you and for you to seek a claim against AM for poor paintwork.
I had an issue after I took my car to BR for the six year service. Happily I still got support form my authorised dealer as they know given their location near me and the fact that I am happy with their work, that for any repairs I am likely to go to them first. But it was definitely not regarded in a positive light by AM that I went outside the dealer network for a service. I know because they told me.
Mojo, all of us really do hope you get this resolved, regardless of whether we think your approach and attitude (even though borne out of frustration) are not conducive to a successful outcome.
I had an issue after I took my car to BR for the six year service. Happily I still got support form my authorised dealer as they know given their location near me and the fact that I am happy with their work, that for any repairs I am likely to go to them first. But it was definitely not regarded in a positive light by AM that I went outside the dealer network for a service. I know because they told me.
Mojo, all of us really do hope you get this resolved, regardless of whether we think your approach and attitude (even though borne out of frustration) are not conducive to a successful outcome.
AMDBSNick said:
soooo you of course have copies of all the bills Ive had with them dont you Nick
got a problem with discouraging extortion have you Nick?
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