Aston really are an embarrassement

Aston really are an embarrassement

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mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
anonymous said:
[redacted]
100% correct. Aston had numerous chances to do the right thing. They blew it everytime. They suk

I advised them subsequently that I was writing to the Sunday Times. That my lawyer would take up the mantle that I would be posting on forums if they didnt make a sensible contribution to THEIR known problem. All ignored. All this of course after numerous attempts to resolve this amicably and professionally

Like this poster when I'm done with my DB9 I will never buy anything again from this shower of crooks and shysters What terrible after market service. What an embarrassment they truly are

Aston I KNOW YOU'RE READING ALL THIS

you suk!

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
MollyGTi said:
Stu, nice to see you here but I'm afraid I can't agree with you on this one. To be fair we do have to credit you with getting Rob & I into this whole AM thing in the first place (credit/blame!! -whats the difference?) and you were an AM owner before us. Yes, Rob had the wing mirror corrosion thing as above but it was dealt with under warranty with no problems and no cost - can't ask fairer than that.

You've got to be joking if you have 'binned the brochure of the Aston you were considering' because some embittered nutcase comes onto the AM PH forum and tries to upset the happy campers because he hasn't had the answers he had hoped for. Since when did every manufacturer manage to keep all their warranty complainants happy?

Meanwhile, back in the real world, it would be really nice if we could all get back to chatting about the random, vaguely Aston Martin related, topics that we usually do. I hope someone is going to agree with me that there is an awful lot more to love about the brand and the privilege of owning said brand than there ever are things AM related to whinge about.
Must be a heck of a lot of nut cases on the forums. Dozens of posts all over them on this topic

Aston suk and idiots need to wake up take off the rosé tinted specs and smell the napalm in the morning.

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
anonymous said:
[redacted]
Again this guy is spot on. Funny how morons pile in on me speaking the truth and REACTING to the abuse I'm taking from Sholes. But never criticise the name callers and downright arrogant pig ignorant ones who really should know better

I don't expect thanks I don't need or care. I do expect reasonable debate and an acceptance this is a wake up call for all the damage this is doing to Astons reputation. Now shredded of course because of their pathetic ridiculous offer of £250 on a. £3000 respray- and a demand for it be done in their workshop which of course they're aren't any in my side of Scotland and in any case its not done at the authorised dealer anyway- they farm it out!

Oh and they'd just add £250 or more to the bill to er, compensate themselves

Aston suk!

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
steveatesh said:
Isn't some perspective due here? Most if not all cars have problems, you only have to spend some time on the Porsche forum to realise that with some long running threads about serious engine problems. Far as I can tell the affected models and year still sell despite the issues being common knowledge. Having just got a Porsche into the family an engine mounting went after four month and 1000 miles. My Merc is starting to show signs of rust on the inner wheel arches at 7 years old. My Z4 had a major engine rebuild at 22000 miles ( which I had to pay for), and the roof motor went last year, again a well known fault on them, along with leaking doors. Hundreds of pounds for a design fault, but BMW didnt give a penny. But they still sell ok. Then there is the infamous security issue with later BMW cars being easy to steal via a computer and blank key. BMW didn't admit the problem despite all of the evidence ( they might have put their hands up now?). And sticking with BMW a problem with their 2ltr Diesel engine involving a simple part that gets sucked into the engine requiring an expensive rebuild. And a problem on one of the latest Porsche engines with a 10p rubber washer, causing very expensive repairs. Problems on Range Rovers electrics abound apparently, I know my neighbours was in for weeks and they never sorted it. He ended up swapping it for an Aston and had no trouble, he's onto his third now.

I have no doubt there's more. Yes I agree problems shouldn't happen and I've experienced most of all the known issues on my Vantage. However, AM did put everything right without quibble and I guess for a small niche manufacturer with low volumes it can take longer for faults to emerge and be corrected in the supply chain or design, plus hand assembled means introducing the enemy of all things manufactured - variation.

Plus, although this thread has reached 17 pages ( some of which involved the usual off thread ramblings of the permanently bewildered regulars wink ) but it is still only a very low number of owners. Problems on Internet threads should always be balanced by the fact people are far more inclined to moan than they are to write good things, and usually represent only a very small sample of the cars on the road.

Have I loved my Aston? Yes. Was I disappointed at some of the niggly issues? Yes. Would I buy another? Definately Yes I would, because they are fabulous in so many other ways.

Maybe we need a thread (another one) to balance this one with how many have not had these paint issues?



Edited by steveatesh on Wednesday 12th June 01:07
Hi

This is a BONDING issue! It's a known problem. It's an in to out problem. It aught to be covered. In other words it's a manufacturing defect

Aston suk!

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
outofstepuk said:
great contribution that is. Times like this we need a mod that can lock a thread. Not even taking sides on this, as pointed out pages back, the thread is going nowhere.
Again. I'm REACTING to his abuse. Care to comment.

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
mikey k said:
Jockman said:
anonymous said:
[redacted]
Why, Stuart confused

All you've done is say what everyone else on this thread is saying - there is an issue with AM paintwork on some of their cars.....mine included !!

I post up pictures of my paintwork (others do not for some reason) but I balance that with the exceptional service I received from AM and JCT600 in resolving these issues in and out of warranty, at no cost to me. I have many friends who will follow me on to Aston ownership once finances permit.

You haven't ridiculed anyone. You are just stating an opinion, however theatrical you wish....which you are entitled to do smile
yes
I'd suggest by far the best way to get action is keep hassling the dealers and the factory to sort issues
AM will soon come to realise they need to do it properly rather than fix it afterwards
I would also suspect the new investors will have a point of view on this
I suggest the best action was the one I took. Speak to the dealer. Wait days for a return call. Finally get through to someone else because of no returned call. Explain the problem again. Get told they'll give me £250 ex gracia no liability. Thanks for all your help authorised dealer Reject

Call Aston. Explain problem they reiterate their derisory offer. Advise them I will take further action

Some dealers are indeed more accommodating than others. Some dealers have countrywide monopoly. Absolute power corrupts absolutely eh?

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
outofstepuk said:
please let it die. Though I have one question, for a person with a diverse vocabulary, why do you insist on spelling suck wrong?
Why do you care. Are you the spelling bee police lol

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
Jockman said:
mojo21 said:
100% correct. Aston had numerous chances to do the right thing. They blew it everytime. They suk

I advised them subsequently that I was writing to the Sunday Times. That my lawyer would take up the mantle that I would be posting on forums if they didnt make a sensible contribution to THEIR known problem. All ignored. All this of course after numerous attempts to resolve this amicably and professionally

Like this poster when I'm done with my DB9 I will never buy anything again from this shower of crooks and shysters What terrible after market service. What an embarrassment they truly are

Aston I KNOW YOU'RE READING ALL THIS

you suk!
Morning, darling.....how are you feeling today? smile
I have a peaceful easy feeling darling. You?

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
outofstepuk said:
mojo21 said:
Why do you care. Are you the spelling bee police lol
Yup, Officer Outofstepuk reporting for duty.

I would say that complaining about a company's standards, you would be better served by maintaining your own in all parts of the communication.
And when other on hear abused me did you speak up?

I'm waiting?

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
outofstepuk said:
I'm sure there are more oppressed people in the world that need me to speak up than us lot crying about some paint bubbles on our Aston Martins. I had paint bubbles on mine, Aston made a contribution and I got on with it, because it was a 2007 car I bought privately. You should forget talking to Aston and go straight to the UN with these crimes.
£3000 worth of "some paint bubbles". How very condescending.

That'll be the Arab sheik run UN bought and paid for by oil that runs my gaydon bubble. Squares the circle nicely eh?

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
Jockman said:
Fine, mon ami and....strangely....enjoying your company yes
Well,we are brothers of a sort

To separate or not to separate. That is the question

I'm referring to paint of course lol

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
mikey k said:
mojo21 said:
mikey k said:
Jockman said:
anonymous said:
[redacted]
Why, Stuart confused

All you've done is say what everyone else on this thread is saying - there is an issue with AM paintwork on some of their cars.....mine included !!

I post up pictures of my paintwork (others do not for some reason) but I balance that with the exceptional service I received from AM and JCT600 in resolving these issues in and out of warranty, at no cost to me. I have many friends who will follow me on to Aston ownership once finances permit.

You haven't ridiculed anyone. You are just stating an opinion, however theatrical you wish....which you are entitled to do smile
yes
I'd suggest by far the best way to get action is keep hassling the dealers and the factory to sort issues
AM will soon come to realise they need to do it properly rather than fix it afterwards
I would also suspect the new investors will have a point of view on this
I suggest the best action was the one I took. Speak to the dealer. Wait days for a return call. Finally get through to someone else because of no returned call. Explain the problem again. Get told they'll give me £250 ex gracia no liability. Thanks for all your help authorised dealer Reject

Call Aston. Explain problem they reiterate their derisory offer. Advise them I will take further action

Some dealers are indeed more accommodating than others. Some dealers have countrywide monopoly. Absolute power corrupts absolutely eh?
And that's worked for you?
I've had two Vantages both have had a VERY LONG list of warranty issues ALL have been sorted by AM with some perseverance and considerate communication
I'm quiet comfortable that any future issue will be resolved to my OCD like standards in the same way
Enjoy what ever car brand you move on it
Don't worry so have I.

Question what were you're paint issues and what was the bill. How much of it did they pay?

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
anonymous said:
[redacted]
How interesting. Rest assured though. aston monitor this and other threads. May even have some er, ringers on here lol

Just to remind everyone who has shown genuine interest. This starts with your dealer. If he has a monopoly and is unsympathetic, You're screwed.

In Scotland that the case and that's why they're losing customers hand over foot. I know cos having given them many thousands of pounds in the past and was quite happy to they now take the proverbial pizzz and are certainly pissing off previously loyal customers like myself

Weird way to generate loyalty eh?

Aston and some of their dealers suk!

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
Jockman said:
mojo21 said:
Well,we are brothers of a sort

To separate or not to separate. That is the question

I'm referring to paint of course lol
I reckon you're an Independence guy. Be interesting to see how that one goes yes
Are you?

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
George29 said:
mojo21 said:
Don't worry so have I.

Question what were you're paint issues and what was the bill. How much of it did they pay?
Mikey's cars have been within the 3 year warranty though. And since we've already established it isn't corrosion it wouldn't be covered under the 10 year corrosion warranty.
Ah he didn't mention that. Kinda changes things then eh?

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
Just to remind everyone. The first signs were noted and ignored WITHIN THE EXTENDED WARRANTY PERIOD. The dealer ignored them and I didn't realise the importance of the issue until it was far too late

That's one of my major beefs. I did point the paint problem out to the dealer when under warranty. When did he tell me about the problem or fix the damned thing. Kept that blooming quiet

. I now have reason to believe part of the car has previously been " fixed" and ill bet its by the same dealer who incidentally sold the car to the previous owner

What a shower eh?

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
George29 said:
So the dealer just turned down warranty work? Sounds likley rolleyes
Er, no. They did a bunch of stuff under warranty. Just kinda ignored sorry forgot about the paint blisters round the handle

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
George29 said:
mojo21 said:
Ah he didn't mention that. Kinda changes things then eh?
Yes, funnily enough when you're trying to get work done under warranty it does help if you actually have warranty.
And how long is a ten yr warranty. When does it run out on an 08 spec db9

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
George29 said:
mojo21 said:
And how long is a ten yr warranty. When does it run out on an 08 spec db9
How many times. I already know you're thick because of your spelling, but haven't we already established it's NOT corrosion, therefore NOT covered by the corrosion warranty rolleyes
Ah. Another spelling bee policeman lol. Thick doesn't cover it pally. This is A BONDING ISSUE. Comprende!

Read the blooming posts or stop wasting all our time with this guff

The warranty is in to out. Comprende?

Next

mojo21

Original Poster:

170 posts

175 months

Wednesday 12th June 2013
quotequote all
George29 said:
mojo21 said:
Ah. Another spelling bee policeman lol. Thick doesn't cover it pally. This is A BONDING ISSUE. Comprende!

Read the blooming posts or stop wasting all our time with this guff

The warranty is in to out. Comprende?

Next
Thick doesn't cover it? How would you describe yourself then?

I understand this is a bonding issue, however you don't seem to see that a bonding issue is NOT a corrosion issue.
And you don't seem to see this a manufacturing defect. I've always called it a bonding issue

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