DB9 Service

[Gibberish]

Jockman said:

I've seen and used the service schedule for an Indy - DMS.

I've seen and used the service schedule for a Dealer - JCT.

They are not exactly the same

First time I’ve ever heard of there being different service schedules for the same mileage between Dealers and Indis.

(Accepting you’ll never have had the same service, because they do vary according to mileage.)

We are talking about the Aston Martin official service schedules aren’t we?

[Speculatore]

I spoke to the Service Manager at Harwoods - Chichester (Martin Young) and he told me that they change plugs on car mileage and not age of car. (Unless the customer asks)....

[Jockman]

Gibberish said:

First time I’ve ever heard of there being different service schedules for the same mileage between Dealers and Indis.

(Accepting you’ll never have had the same service, because they do vary according to mileage.)

We are talking about the Aston Martin official service schedules aren’t we?

The difference I've noticed is on the Air Filters, Gibberish.

Both Schedules insist on oil filter change each service, and pollen filter change every EVEN service. However, the DMS Schedule insisted on Air Filters being changed every service whilst the JCT chedule - said to be the official version - only asked for this to be done on the EVEN services along with the pollen filters.

There is a rationale for this in that the UK is NOT regarded by AM as an arduous market ie the climate and conditions do not cause the Air Filters to require such a frequency of change. Now if you venture to parts of the Middle East and USA, they will be working to the first Schedule.

This item alone explained some of the difference in my last round of quotes

[Gibberish]

Jockman said:

The difference I've noticed is...

Well at least we have the full story on the cheaper service quote above (thanks to Speculatore for clarifying), and fine if they declared their omission upfront.

Worth asking more probing questions, in order to make sure it’s a fair comparison.

It’s clearly the case that some dealers do ‘pick and mix’ service pricing; it muddies the waters somewhat.

Little wonder some pricing is viewed with skepticism.

Jockman, thanks for your reply. and Merry Christmas to all on here.

[Jockman]

All the best Gibberish

[brakedwell]

These A M service sheets schedule should clarify the situation.

Edited by brakedwell on Sunday 23 December 10:01

[mikey k]

Jockman said:

I've seen and used the service schedule for an Indy - DMS.

I've seen and used the service schedule for a Dealer - JCT.

They are not exactly the same

+1 common practice and how we operate in our industry
It allows the main dealer to maintain margins on a lower value
But also allows indies to add value beyond the main dealer scope

[foxsywattsy]

runner911 said:

Used www.servicethecar.com to obtain quotes for a 7 year service for my DB9 , which includes spark plug change.
Cheapest quote was from Grange Exeter at £760, followed by Bridge Hill Motors at Macclesfield at £841.50.
Rang Grange Exeter . Service reception stated that AM price was £1800 but that I could have a discount of £400 .
Mentioned the website price. No explanation as to why there was such a disparity , so error ?

Hi runner911 i work at Servicethecar, that price is correct, its an exclusive price we have negotiated with Grange of Exeter. As you can see it saves you £££'s if in any doubt, do press the enquiry button this is sent directly to the dealer with any question you may have in the notes field, they will get back to you asap or call the phone number on the site it goes direct to Grange, ask for the service manager who will be more than happy to confirm and discuss your requirements. You can even get a FREE MOT with every service at the mo!