Instrument Bezel
Discussion
bomberh said:
From the images under his profile I know which dealer he got his car from and it is an AM dealer.
Yes I'm surprised at the attitude as well. Still don't see how it could happen unless it was pushed in or the whole binnacle moved somehow. I would be just as interested in how it happened as much as how to replace it! Have a chat with the dealer
make it clear you understand their position
Point out you plans for service and other work Directly ask then what "compromise" they are happy to come to
Maybe they would fit a second hand unit if they are not obliged to warranty the install or work in anyway?
As others have said never ever seen one crack there. Looking at the pictures of the one on eBay it seems to be close to the mounting point
Why it cracked would worry me
make it clear you understand their position
Point out you plans for service and other work Directly ask then what "compromise" they are happy to come to
Maybe they would fit a second hand unit if they are not obliged to warranty the install or work in anyway?
As others have said never ever seen one crack there. Looking at the pictures of the one on eBay it seems to be close to the mounting point
Why it cracked would worry me
V8 Animal said:
As my dealer is not going to post here i will try and balance things.
The dealer won't fit S/H parts so a new binnacle from AM £1400+vat+labour.
As i didn't spot the crack before i bought the car i assume it wasn't there.The dealer has no obligation to replace this.
Aston Martin say it's out of warranty.
As a moral obligation with the dealer that's upto them.
And yes i do get my servicing done there and i am going to get the glass buttons replaced later.
Where i go with the dealer from here im not sure but you can guess im pissed off about this but still respect the dealer for there stand on this.
I am in business to and i can see both sides.
If your dealer has an address linked to the inventor of the jet engine then I would suggest they at least behave towards their customers in a pretty even handed way. I found the dealer to be very dismissive of any point that I brought to their attention post purchase of a s/h DB9. I put this down to me living 160 miles away and they were playing the inconvenience factor. At least, should you wish, you can take the inconvenience factor to them.The dealer won't fit S/H parts so a new binnacle from AM £1400+vat+labour.
As i didn't spot the crack before i bought the car i assume it wasn't there.The dealer has no obligation to replace this.
Aston Martin say it's out of warranty.
As a moral obligation with the dealer that's upto them.
And yes i do get my servicing done there and i am going to get the glass buttons replaced later.
Where i go with the dealer from here im not sure but you can guess im pissed off about this but still respect the dealer for there stand on this.
I am in business to and i can see both sides.
With the vehicle being coved by an Aston Martin warranty, full AM service (by supplying dealer) and having undergone the much quoted 140 point check what more could one ask for?
From my experience quite a lot.
Bearing in mind the vehicle in question was a 7 years old example at the time of purchase and not like the OPs more recent vehicle some defects are bound to be present and rectification of them is by negotiation, this was not a problem.
In short, I feel the dealership failed to adequately address any of my post purchase queries relating to either the car related (poor attention to detail) issues or missing paperwork.
Emails sent and phone calls made. Emails ignored, phone calls were always inconclusive. The only positive I gained over the phone (nothing written) was that basically if all that was listed in the 140 point check was rectified then you would be getting a new car. The dealer never supplied me with, as requested, a copy of the check list. I did freely obtain one from a local dealer. All I ever wanted was a reasonable response to my queries not to just for them to be ignored. The replies may not have been to my liking, but that’s life.
To the OP the check list I have (AML_/140/C/001_03/09) does cover, under Instruments and switches; All fascia gauges and switches; fuse boxes interior/engine bay; ICE and console switches/sat nav. With the apparent lack of commitment to the pre sales checks it is quite possible that the damage to the fascia has been present all along. We often look but don’t see.
Needles to say I have no further dealings with this dealership even though I do holiday in the area.
Baron Von Alders said:
Thanks but no i haven't i can't bring myself to spend £360 on a peice of secondhand plastic.I have managed to get it down to £260 from a seller on ebay but still too much imo so the search continues.
Cheers
You might want to consider £360.00 on a piece of plastic. Compared to the £1,400.00 plus vat plus labour. I think you will find that if you change the whole unit, which (physically) is very easy, only a few screws and it pops right off, and a couple of plugs in the back. The problem is, they are not interchangable as easy as you think.
I was told that the anti-theft device is in the module. If you take it apart (and I have), its not just a piece of plastic with a couple of dials, its stacked full of micro chips. When I discussed this with someone (was discussing OBD writer - not reader - AirBag light), they said that they are not interchangable on the basis that ....... perfect, buy a spare one, do your mileage on the one in the car, change it for servicing and MOT, and then sale the car with really low mileage on and all for the price of a second hand unit.
For Aston dealers its easy, with their Computers, they can change them and reset them, no garage worth their salt would chop and change them for you, and you'd have to have the AM diagnotic equipment to do it yourself. Please don't think it's just a case of re-progamming the keys, the central CPU needs to recognise the speedo module.
So the £500.00 eBay speedo module will need to be reprogrammed before it will work. That means your own original one will NOT be a spare, you will need to get it reprogammed again to use it.
So you see the £360.00 plastic does not look too bad......
Perhaps someone cold confirm if what I have been told is correct ..........
I was told that the anti-theft device is in the module. If you take it apart (and I have), its not just a piece of plastic with a couple of dials, its stacked full of micro chips. When I discussed this with someone (was discussing OBD writer - not reader - AirBag light), they said that they are not interchangable on the basis that ....... perfect, buy a spare one, do your mileage on the one in the car, change it for servicing and MOT, and then sale the car with really low mileage on and all for the price of a second hand unit.
For Aston dealers its easy, with their Computers, they can change them and reset them, no garage worth their salt would chop and change them for you, and you'd have to have the AM diagnotic equipment to do it yourself. Please don't think it's just a case of re-progamming the keys, the central CPU needs to recognise the speedo module.
So the £500.00 eBay speedo module will need to be reprogrammed before it will work. That means your own original one will NOT be a spare, you will need to get it reprogammed again to use it.
So you see the £360.00 plastic does not look too bad......
Perhaps someone cold confirm if what I have been told is correct ..........
MaverickV12 said:
You might want to consider £360.00 on a piece of plastic. Compared to the £1,400.00 plus vat plus labour. I think you will find that if you change the whole unit, which (physically) is very easy, only a few screws and it pops right off, and a couple of plugs in the back. The problem is, they are not interchangable as easy as you think.
I was told that the anti-theft device is in the module. If you take it apart (and I have), its not just a piece of plastic with a couple of dials, its stacked full of micro chips. When I discussed this with someone (was discussing OBD writer - not reader - AirBag light), they said that they are not interchangable on the basis that ....... perfect, buy a spare one, do your mileage on the one in the car, change it for servicing and MOT, and then sale the car with really low mileage on and all for the price of a second hand unit.
For Aston dealers its easy, with their Computers, they can change them and reset them, no garage worth their salt would chop and change them for you, and you'd have to have the AM diagnotic equipment to do it yourself. Please don't think it's just a case of re-progamming the keys, the central CPU needs to recognise the speedo module.
So the £500.00 eBay speedo module will need to be reprogrammed before it will work. That means your own original one will NOT be a spare, you will need to get it reprogammed again to use it.
So you see the £360.00 plastic does not look too bad......
Perhaps someone cold confirm if what I have been told is correct ..........
You are correct I have spoken with Aston about this.I was told that the anti-theft device is in the module. If you take it apart (and I have), its not just a piece of plastic with a couple of dials, its stacked full of micro chips. When I discussed this with someone (was discussing OBD writer - not reader - AirBag light), they said that they are not interchangable on the basis that ....... perfect, buy a spare one, do your mileage on the one in the car, change it for servicing and MOT, and then sale the car with really low mileage on and all for the price of a second hand unit.
For Aston dealers its easy, with their Computers, they can change them and reset them, no garage worth their salt would chop and change them for you, and you'd have to have the AM diagnotic equipment to do it yourself. Please don't think it's just a case of re-progamming the keys, the central CPU needs to recognise the speedo module.
So the £500.00 eBay speedo module will need to be reprogrammed before it will work. That means your own original one will NOT be a spare, you will need to get it reprogammed again to use it.
So you see the £360.00 plastic does not look too bad......
Perhaps someone cold confirm if what I have been told is correct ..........
The eBay one on offer the seller has said he will sell the cover only but that's still too expensive.
It looks a easier enough swap when I find one in my price range.
From what I can gather the £260.00 is a steal, buy it. They are not cheap because its those parts that go wrong. I spoke to astonmartinbits.com about this and he said that the cover is the same costs as the unit. He has a lot of stuff that is not advertised on his website.
So the chap on eBay is a bit of a fool selling you the cover alone, he's sell that cover and be stuck with the main unit forever.
Certain things I can ignore on my car, but others I can't and if it stares me in the face every minute of the time I'm sat in the seat, it was bug the 5h1t out of me ......
and I'd have to change it. Your profile says a DBS, wouldn't you want this perfect .......
So the chap on eBay is a bit of a fool selling you the cover alone, he's sell that cover and be stuck with the main unit forever.
Certain things I can ignore on my car, but others I can't and if it stares me in the face every minute of the time I'm sat in the seat, it was bug the 5h1t out of me ......
and I'd have to change it. Your profile says a DBS, wouldn't you want this perfect ....... MaverickV12 said:
Actually, thinking about it. I bet you could put yours back on ebay and get the same for it. Other people have probably cracked the thing in half by hitting it, I bet they would gag for your tiny tiny damaged one .......... 
That's where I am on this its just noticeable when I'm driving the car as my hand obscures this,been for a drive this afternoon and not noticed it once.
Rather spend money on glass buttons.
As for getting it to look its best I just had it detailed and paint shield at over 1k
V8 Animal said:
As for getting it to look its best I just had it detailed and paint shield at over 1k
Be nice to see some photos of the car after detailing. Never had a car detailed myself, but from what I have been told, its stunning, better than new, because anyone can polish a car, but detailing is a profession in itself,Any photos ........?
MaverickV12 said:
Be nice to see some photos of the car after detailing. Never had a car detailed myself, but from what I have been told, its stunning, better than new, because anyone can polish a car, but detailing is a profession in itself,
Any photos ........?
I notice you have a black car too then you will benefit from a detail as the swirls show up more on dark colours.Any photos ........?
You will also notice it will be easier to clean I'm unsure for how long though.
But despite how much care you take on cleaning your car the swirls will return.
I noticed yesterday in the sunlight that paintshield have marked the paint on the bonnet and under the film too
I have a picture on my profile,I can notice the red flecks much more now in the paint than before.
I also think its a lottery who you pick for the work I've had this work done twice by two detailers on two of my cars and one is better than the other.
Had the screen fitted today
The old cracked screen was err interesting,
Second hand clock.
Cracked Cover
As you can see clearly that's more than just a crack i could waste my breath and argue my corner but i can't be bothered about it and move on.
However when the time comes for work on the car of any kind i will bring this back up.
The old cracked screen was err interesting,
Second hand clock.
Cracked Cover
As you can see clearly that's more than just a crack i could waste my breath and argue my corner but i can't be bothered about it and move on.
However when the time comes for work on the car of any kind i will bring this back up.
Edited by V8 Animal on Saturday 13th April 19:10
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