Praise due to Grange Exeter
Discussion
I have started a new thread as I feel that when you have a problem, and with our Astons we do have problems, the most important thing is how it is resolved.
You Guys will be aware of my previous thread on the condition and problems I found on a car I had purchased from Grange Exeter.
To cut a long story short,I received a phone call from their Dealer Principle, Scott Pomery. He has accepted that my issues should of been dealt with in a better fashion and that the car should not of left them in that condition and Grange would rectify everything that needed doing.(New grill,paint bubbling,leather dashboard trim lifting)
He was friendly,professional and has totally restored my faith in Aston Martin and Grange as a group.
I have seen a lot of posts about how bad Aston Martin have treated their owners but in my view Scott has gone a long way in trying to mend that.
Thanks Scott if you read this and a quiet thanks to Mark Lavery at Cambria autos.
You Guys will be aware of my previous thread on the condition and problems I found on a car I had purchased from Grange Exeter.
To cut a long story short,I received a phone call from their Dealer Principle, Scott Pomery. He has accepted that my issues should of been dealt with in a better fashion and that the car should not of left them in that condition and Grange would rectify everything that needed doing.(New grill,paint bubbling,leather dashboard trim lifting)
He was friendly,professional and has totally restored my faith in Aston Martin and Grange as a group.
I have seen a lot of posts about how bad Aston Martin have treated their owners but in my view Scott has gone a long way in trying to mend that.
Thanks Scott if you read this and a quiet thanks to Mark Lavery at Cambria autos.
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