Overdue invoice

[Antimus]

AdamBomb said:

Manks said:

Simon Brooks said:

Go the surgery and wait outside until you see a group of people at the reception desk then make a fuss about not being paid, bet someone sorts it out pronto.

I reckon 99% of people would not have the front to do this.

I got paid with a rubber cheque once - I went to the guys restaurant, stood in the middle of the main dining room and proceeded to ask him why he gave me a rubber cheque in a very loud voice in front of all his customers - he gave me a good cheque in about 2mins flat.

(P.S. I wouldn't do this if you want to deal with the person again, in my case the bloke was a tosser and I didn't want any more of his business).

That was the one and only time I have had to do that in 10 years trading.

However - I currently have a customer owing me ~£4K and pleading lack of funds - funny how they are still trading and paying other suppliers, turning over a good £100k per month - 2 more weeks and I will be collecting my property (just so happens to be the main server in the business)... lets see them trade without that!

PLEEASE keep us up to date with this, I'd love to see how it pans out

[Rach*]

singlecoil said:

singlecoil said:

Do they actually have any money? I know nothing about dental practices, do they ever become insolvent?

That wasn't a rhetorical question, it's one you need to be fairly sure of having the answer to before deciding how much time and effort to put into getting your money. Quite often when people won't pay their bills it's because they can't.

AFAIK they're ok, I'll go do some digging on the dentists forum

[Rach*]

Antimus said:

AdamBomb said:

Manks said:

Simon Brooks said:

Go the surgery and wait outside until you see a group of people at the reception desk then make a fuss about not being paid, bet someone sorts it out pronto.

I reckon 99% of people would not have the front to do this.

I got paid with a rubber cheque once - I went to the guys restaurant, stood in the middle of the main dining room and proceeded to ask him why he gave me a rubber cheque in a very loud voice in front of all his customers - he gave me a good cheque in about 2mins flat.

(P.S. I wouldn't do this if you want to deal with the person again, in my case the bloke was a tosser and I didn't want any more of his business).

That was the one and only time I have had to do that in 10 years trading.

However - I currently have a customer owing me ~£4K and pleading lack of funds - funny how they are still trading and paying other suppliers, turning over a good £100k per month - 2 more weeks and I will be collecting my property (just so happens to be the main server in the business)... lets see them trade without that!

PLEEASE keep us up to date with this, I'd love to see how it pans out

Ditto! People are just so rude

[Manks]

AdamBomb said:

However - I currently have a customer owing me ~£4K and pleading lack of funds - funny how they are still trading and paying other suppliers, turning over a good £100k per month - 2 more weeks and I will be collecting my property (just so happens to be the main server in the business)... lets see them trade without that!

I'd be careful. I cannot recall the exact legal arguments but you cannot just walk in and have your server back.

Years ago I used to own a telecoms company and we contemplated doing exactly that with a system which we'd installed at a publicly quoted company. Basically we couldn't do it legally, was our solicitor's advice.

But what I did do was go to the London HQ with one of our engineers, fetched the Financial Director out of a board meeting and stood over him whilst he signed a lease agreement for the money. It was just over £45k.

There was little we could have done if he'd refused, but our presence outside the board room door seemed to focus his attention. We were very polite, yet made it clear we wanted paying. Poor chap went off long-term sick shortly afterwards.

[Rach*]

Just got home, still nothing


Do you think it's worth a phone call reminding them if I don't have it by Friday I'll start legal proceedings?

[matthewg]

Rach* said:

matthewg said:

Rach* said:

It's a small chain of practices, do you think it's possible to find out who the MD is?

Very easy. Do companies house search...

Oooh, thanks....
Found 2 possible, one is xxxxxx company LLP, other is xxxxxx co ltd. Different addresses, no named person

In Scotland you can access accounts for £2-3 with all director info

[JustinP1]

Rach* said:

Just got home, still nothing


Do you think it's worth a phone call reminding them if I don't have it by Friday I'll start legal proceedings?

You could do, but they may know it's toothless as you really need to warn legal proceedings in writing.

Once someone is given a date in writing after which they will have the embarrassment of the receptionist asking why the company they work for are being invited to court when papers arrive, that usually sharpens the mind.

I had one client ignore 4 letters of increasing severity, then I dropped the bomb of when, where and how they were being taken to court and how much it was going to cost them and sent it by Special Delivery at 4pm one day.

At 10am the next day I got a phone call informing me that the owner would be writing a cheque immediately after the telephone call and it would be sent recorded delivery that day. And it was.

[Rach*]

Can you feel my stress? Wish I'd bought some wine on the way home

[Simpo Two]

Sadly some people are just dishonest liars - and you don't find out until it's too late and your trusting nature has been taken advantage of. But normal legalities aside you could still make life embarassing for them with the GDC.

[KelWedge]

I have used Thomas Higgins many times, £2 for a first letter then if no joy just follow what they say. Its so simple and works 99% of the time. I still find it amazing how some people just refuse to pay for something they buy, with no dispute, and then one letter sorts it or they end up paying for all costs and interest.

as you dont know me, me a Financial Director £4.5m turnover company

[Rach*]

This nightmare company is now in trouble with the agency for not paying fees when they booked me, telling me they would let the agency know I was working but then keeping quiet to avoid fees.

[Manks]

Rach* said:

This nightmare company is now in trouble with the agency for not paying fees when they booked me, telling me they would let the agency know I was working but then keeping quiet to avoid fees.

How does that work then? Surely if an agency is involved the practice pays the agency, the agency pays you?

Or is there some sort of direct billing arrangement? If so what is the process for the agency gettig its cut?

[singlecoil]

Rach* said:

This nightmare company is now in trouble with the agency for not paying fees when they booked me, telling me they would let the agency know I was working but then keeping quiet to avoid fees.

I wonder how many other sub-contractors they are shafting? Time to stop pissing about and get heavy, make sure you get your money before it's all gone (if there is still any to be had)

[Rach*]

Manks said:

Rach* said:

This nightmare company is now in trouble with the agency for not paying fees when they booked me, telling me they would let the agency know I was working but then keeping quiet to avoid fees.

How does that work then? Surely if an agency is involved the practice pays the agency, the agency pays you?

Or is there some sort of direct billing arrangement? If so what is the process for the agency gettig its cut?

Bizarre isn't it, the agency and myself bill the co. seperately.


Popping home soon to see if the posties been

[Manks]

Rach* said:

Manks said:

Rach* said:

This nightmare company is now in trouble with the agency for not paying fees when they booked me, telling me they would let the agency know I was working but then keeping quiet to avoid fees.

How does that work then? Surely if an agency is involved the practice pays the agency, the agency pays you?

Or is there some sort of direct billing arrangement? If so what is the process for the agency gettig its cut?

Bizarre isn't it, the agency and myself bill the co. seperately.


Popping home soon to see if the posties been

Have you got an order of some description from the practice for the hours you worked? Ie can you demonstrate that they asked you to work X hours at Y payment?

[Rach*]

I have a confirmation from the agency for 1 of the days, but nothing for the others.

No response on the dentists forum, asked if anyone had any experience or a contact at management level



eta, nothing from postie except phone bill

Edited by Rach* on Wednesday 13th October 12:44

[Manks]

Rach* said:

I have a confirmation from the agency for 1 of the days, but nothing for the others.

No response on the dentists forum, asked if anyone had any experience or a contact at management level



eta, nothing from postie except phone bill

Edited by Rach* on Wednesday 13th October 12:44

Can you prove that you worked there for the days in question? Have you any written correspondence from the practice regarding your claim that refers to the hours worked?

[singlecoil]

Rach* said:

eta, nothing from postie except phone bill

What were you expecting? They have shown they are not going to pay until they want to, or until they are made to. Waiting for the postman is just winding you up. You need to start hitting them with whatever your biggest stick is.

[Rach*]

Manks said:

Rach* said:

I have a confirmation from the agency for 1 of the days, but nothing for the others.

No response on the dentists forum, asked if anyone had any experience or a contact at management level



eta, nothing from postie except phone bill

Edited by Rach* on Wednesday 13th October 12:44

Can you prove that you worked there for the days in question? Have you any written correspondence from the practice regarding your claim that refers to the hours worked?

Nothing unfortunately

[Rach*]

singlecoil said:

Rach* said:

eta, nothing from postie except phone bill

What were you expecting? They have shown they are not going to pay until they want to, or until they are made to. Waiting for the postman is just winding you up. You need to start hitting them with whatever your biggest stick is.

I'm finished for the day now, getting lemsip & wine, then do you think I should wait until my deadline (friday) has past or just start t higgins now?


(I sound like such a mong, very naive to not expect this to happen at some point)