Phone Diverts

Author
Discussion

Vixpy1

Original Poster:

42,631 posts

266 months

Monday 21st February 2011
quotequote all
I'm being absolutely clobbered by BT with our business phone lines.

Our phone is a divert from our old premises, it diverts to my mobile. I pay 100 a quater divert charge plus the cost of the calls. All in its costing me about £300 a quater. Which is alot in the current climate

We have a phone line in our new premises, which we just use for our PDQ machine.

I've spoken to numerous other telecoms providers and none seem to be able to help because of the way the divert is set up.

I thought about having just the landline we use for the pdq as our main phone, but being on the dyno all the time or out and about and with people not leaving messages the mobile is a pretty much a must

Has anyone any ideas ?

Ta

jas xjr

11,309 posts

241 months

Monday 21st February 2011
quotequote all
that is the setup we have.we use a company called unicom. i am sure better deals are out there but not everybody could set up the divert for us.

Broccers

3,236 posts

255 months

Monday 21st February 2011
quotequote all
Have a look at btoneplan plus - all my calls are diverted to a blackberry for free.

LooneyTunes

6,959 posts

160 months

Monday 21st February 2011
quotequote all
When I moved my business a few years ago, BT were able to arrange a "The number you are calling has been changed to xxxxxx" message for a relatively small sum.

Drawback however is you can't be sure how many people would redial - guess it depends on the nature of your business...

AAT1981

380 posts

193 months

Monday 21st February 2011
quotequote all
Vixpy1 said:
I'm being absolutely clobbered by BT with our business phone lines.

Our phone is a divert from our old premises, it diverts to my mobile. I pay 100 a quater divert charge plus the cost of the calls. All in its costing me about £300 a quater. Which is alot in the current climate

We have a phone line in our new premises, which we just use for our PDQ machine.

I've spoken to numerous other telecoms providers and none seem to be able to help because of the way the divert is set up.

I thought about having just the landline we use for the pdq as our main phone, but being on the dyno all the time or out and about and with people not leaving messages the mobile is a pretty much a must

Has anyone any ideas ?

Ta
Port your number to another provider and use as a geographic number, i.e. the number will sit on the new providers platform and forward calls to you/mobile/landline. Usually to set up around £10 and rental around £5 per month, calls around 2p per minute. Far cheaper than BT.

Unicom can do this, or other providers, just google geo numbers....

I Love Lamp

2,664 posts

177 months

Monday 21st February 2011
quotequote all
AAT1981 said:
Vixpy1 said:
I'm being absolutely clobbered by BT with our business phone lines.

Our phone is a divert from our old premises, it diverts to my mobile. I pay 100 a quater divert charge plus the cost of the calls. All in its costing me about £300 a quater. Which is alot in the current climate

We have a phone line in our new premises, which we just use for our PDQ machine.

I've spoken to numerous other telecoms providers and none seem to be able to help because of the way the divert is set up.

I thought about having just the landline we use for the pdq as our main phone, but being on the dyno all the time or out and about and with people not leaving messages the mobile is a pretty much a must

Has anyone any ideas ?

Ta
Port your number to another provider and use as a geographic number, i.e. the number will sit on the new providers platform and forward calls to you/mobile/landline. Usually to set up around £10 and rental around £5 per month, calls around 2p per minute. Far cheaper than BT.

Unicom can do this, or other providers, just google geo numbers....
This.

Though, I'd be (pleasantly) surprised if they can divert to mobile for just 2ppm (I would have thought 7-9ppm would be more realistic)

Vixpy1

Original Poster:

42,631 posts

266 months

Monday 21st February 2011
quotequote all
I'll give them a call tommorow

Thanks smile

RJD223

251 posts

197 months

Monday 21st February 2011
quotequote all
We had the same situation last year when we moved premises (from home to a business unit).

We basically took a BT Featureline out on both the premises and setup call divert on the old number to the new number (calls between Featurelines are free). Worked out a lot cheaper than the other options we looked at.

You may be able to do this even though you don't have a physical address for the old number.

For the longer term we've changed our stationary/adverts to show the new number from now on...

AAT1981

380 posts

193 months

Monday 21st February 2011
quotequote all
I Love Lamp said:
This.

Though, I'd be (pleasantly) surprised if they can divert to mobile for just 2ppm (I would have thought 7-9ppm would be more realistic)
Sorry 2p is to landline..

Although you can do it to mobile for same price using mobile SIP, free of charge to set up.

Mr Overheads

2,447 posts

178 months

Monday 21st February 2011
quotequote all
YHM with details of a telecoms company that can do this for you and drastically reduce the cost. Did this for one of my clients (much higher annual spend).

Vixpy1

Original Poster:

42,631 posts

266 months

Tuesday 22nd February 2011
quotequote all
Mr Overheads said:
YHM with details of a telecoms company that can do this for you and drastically reduce the cost. Did this for one of my clients (much higher annual spend).
Have no mail chap smile

frosted

3,549 posts

179 months

Tuesday 22nd February 2011
quotequote all
In the past I have diverted the bt line to a bt mobile phone iirc it was free

DSLiverpool

14,827 posts

204 months

Tuesday 22nd February 2011
quotequote all
We sell a box that will forward any landline without interuption (normal ring tone) to a mobile for free (if you sort a friends and family / business set of sim cards) the box has a sim card in it and it will dial up to 3 numbers anytime it gets an incoming call.

We sell loads of them, mainly to small business`s that want to use a landline but are always out and about but it sounds like it will do what you want

AAT1981

380 posts

193 months

Tuesday 22nd February 2011
quotequote all
DSLiverpool said:
We sell a box that will forward any landline without interuption (normal ring tone) to a mobile for free (if you sort a friends and family / business set of sim cards) the box has a sim card in it and it will dial up to 3 numbers anytime it gets an incoming call.

We sell loads of them, mainly to small business`s that want to use a landline but are always out and about but it sounds like it will do what you want
Can you mail me the info, I may be interested in this to sell???

Mr Overheads

2,447 posts

178 months

Tuesday 22nd February 2011
quotequote all
Resent, 2nd time lucky

FNBGLtd

1 posts

160 months

Tuesday 22nd February 2011
quotequote all
It may be worth while speaking to Orange. They have something called "Mobile Landline". This is affectively a virtual landline number which routes directly to an Orange sim card. You are therefore able to advertise a landline number which you can handle on your mobile. The Mobile Landline tariff is £15 per month with no additional divert charges. You would of course need an Orange mobile phone in order to do this.

If you would like any further information regarding this, please don't hesitate to let me know.

Mr Overheads

2,447 posts

178 months

Tuesday 22nd February 2011
quotequote all
FNBGLtd said:
It may be worth while speaking to Orange. They have something called "Mobile Landline". This is affectively a virtual landline number which routes directly to an Orange sim card. You are therefore able to advertise a landline number which you can handle on your mobile. The Mobile Landline tariff is £15 per month with no additional divert charges. You would of course need an Orange mobile phone in order to do this.

If you would like any further information regarding this, please don't hesitate to let me know.
O2 do the same

Mr Overheads

2,447 posts

178 months

Tuesday 22nd February 2011
quotequote all
DSLiverpool said:
We sell a box that will forward any landline without interuption (normal ring tone) to a mobile for free (if you sort a friends and family / business set of sim cards) the box has a sim card in it and it will dial up to 3 numbers anytime it gets an incoming call.

We sell loads of them, mainly to small business`s that want to use a landline but are always out and about but it sounds like it will do what you want
Is that a premi-cell?

C Lee Farquar

4,078 posts

218 months

Tuesday 22nd February 2011
quotequote all
There seems to be different products being discussed here. I think I'm in the same boat as the OP, paying through the nose to permanently redirect a number that was previously a land line to a new number. When I looked into it a few years ago I couldn't find anyone other than BT to do a specific allocated number that no longer had a base.

I Love Lamp

2,664 posts

177 months

Tuesday 22nd February 2011
quotequote all
C Lee Farquar said:
There seems to be different products being discussed here. I think I'm in the same boat as the OP, paying through the nose to permanently redirect a number that was previously a land line to a new number. When I looked into it a few years ago I couldn't find anyone other than BT to do a specific allocated number that no longer had a base.
There are multiple options these days.

Personally, I'd be opting for a virtual number, though the suggestions above appear to be more cost effective.

Either way, shop around and check the small print.