Broadband Providers - some recommendations please!

Broadband Providers - some recommendations please!

Author
Discussion

minimax

Original Poster:

11,984 posts

258 months

Wednesday 27th August 2003
quotequote all
Hi, recently I've grown sick & tired of my blo*dy dial-up connection so I have decided to take the plunge & sign up for summat quicker, like.

I am not in a cable served area so my choice right now is limited to, erm, BT and that's it. Is it possible to get service form other companies? Has anyone any tips on stuff to avoid? Cost?

Much appreciated

rsi1974

13,993 posts

251 months

Wednesday 27th August 2003
quotequote all
I have AOL through BT its good so far, seems to clash with a couple of programs, but I find it easier to leave the said programs off my system and download as and when i wanna use them-dont take long...been BB for about 1 month now, its fab...

miniman

25,158 posts

264 months

Wednesday 27th August 2003
quotequote all
An ex-colleague of mine has set up on his own and is reselling Broadband accounts through another ISP. The problem they have is that BT can offer free connection and cheap hardware that they just can't afford to match. They are £1 / month cheaper than BT but you can work out for yourself how long it takes to get back the £60 setup alone.

So, you may find BT is the best option.

It's not all bad news, though. I have been with BT for about 9 months now. It genuinely worked straight out of the box, and I've never had a single dropped connection, slow day or any other fault :temptsfate:

lotusnobles

731 posts

254 months

Wednesday 27th August 2003
quotequote all
Freeserve is now working well for me... touch wood, get ur connection and modem for free

minimax

Original Poster:

11,984 posts

258 months

Wednesday 27th August 2003
quotequote all
rsi1974 said:
I have AOL through BT its good so far, seems to clash with a couple of programs, but I find it easier to leave the said programs off my system and download as and when i wanna use them-dont take long...been BB for about 1 month now, its fab...


how much is it per month? did they charge you for the setup kit (line splitter etc) I think this is a bit much - £50 and they want my business!

sybaseian

1,826 posts

277 months

Wednesday 27th August 2003
quotequote all
Can we move this to the Computers Forum - If you only have one PC, most Broadband providers will supply an ADSL Modem and phone line filters either free or for a small cost. Some will also include free connection, other will charge a small amount. They also come with different contract lengths from 1 month to 12 months. Monthly cost vary as well for basic Broadband speeds of 512K, although Bulldog have a special offer on higher speeds.

For a full list of providers/costs/etc go a check out www.adslguide.org.uk

rsi1974

13,993 posts

251 months

Wednesday 27th August 2003
quotequote all
aol charged me nothing, i pay £28.99 a month but no set up fee, at the time these were the best. Freeserve and most others wanted £50-£80 for set-up/modem...

minimax

Original Poster:

11,984 posts

258 months

Wednesday 27th August 2003
quotequote all
thanks people I think you've all answered my question admirably. My apologies mods for not posting in the correct forum - arse? elbow? I'm afraid I cannot tell the difference today!

>> Edited by minimax on Wednesday 27th August 19:41

bilko

1,693 posts

234 months

Wednesday 27th August 2003
quotequote all
A mate at work told me today that he had AOL and that they censor what you can browse quite heavily with their filters. Also i think i read elsewhere that if you have a problem with your ISP then they will have to go through BT as most people use a BT line and some people have been having problems getting an engineer to check their line?
I have recently installed BT broadband through BT openworld and have had no problems as yet apart from a half hour on the phone with a tech to reconfigure my outlook express 6 to accept broadband so it didn't keep disconnecting when i wanted to read my mail.

uriel

3,244 posts

253 months

Wednesday 27th August 2003
quotequote all
Blueyonder. Had them for ages, never had any problems, either technical or customer service-wise. They always seem to to be the first offering the option a faster service (2MBit at the moment). Get TV and phone through them and it works out fairly inexpensively too.

agent006

12,050 posts

266 months

Wednesday 27th August 2003
quotequote all
Nildram come out consistently as the best for service, and speed in nearly every customer survey.

docevi1

10,430 posts

250 months

Wednesday 27th August 2003
quotequote all
Since it's BT you need to look at ADSL companies and decide which is the best for you, personally I went with BT because:

- with it's current offer (one month free) it's £6 cheaper than Freeserve
- 50mb of webspace
- if anything goes wrong you are direct to BT and it is faster to get it fixed.
- the free hardware for Freeserve only exists for upgrading users and was the USB anyway.

If I were you I'd follow me and get BT, very easy to do (assuming all goes well tommorrow - getting it installed then), it's on your credit card as well!

check out www.dslsource.co.uk & www.broadbandbuyer.co.uk for your hardware, cheaper and Ethernet versions over the flaky and potentially slower USB items sold by BT and other companies.

Stefan

docevi1

10,430 posts

250 months

Wednesday 27th August 2003
quotequote all
What ever you do STAY AWAY FROM AOL!!! They do filter a lot out and monitor what you are doing a lot worse than most companies.

They also provide their own browser (customised Internet Explorer) which isn't as compatible as I.E. and I believe isn't updated as often.

Stefan

sheepy

3,164 posts

251 months

Wednesday 27th August 2003
quotequote all
I use BT - BB at home. Mine is through the BT-Retail wing rather than openwoe. I think is something like £25 or £28 a month.

Difference between the retail option and "Openworld" is that I don't get the webspace, email addresses, junk mail and filtered content. All I get is a DHCP service with a fat pipe onto the web. Both mine and my wife's email is web-based, so I don't want or need to use something like outlook. I have my own firewall s/w, so the retail package suited me.

All broadband providers will end up back on BT's system somewhere. BT have the only publically available hardware.

Sheepy

dontlift

9,396 posts

260 months

Wednesday 27th August 2003
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check out zenadsl www.zenadsl.co.uk/ mine has been permanenty connected with not a single minute of down time for over a year now

egomeister

6,722 posts

265 months

Wednesday 27th August 2003
quotequote all
dontlift said:
check out zenadsl www.zenadsl.co.uk/ mine has been permanenty connected with not a single minute of down time for over a year now


Yep, I am with Zen also and they have been very good.

ATG

20,734 posts

274 months

Wednesday 27th August 2003
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zen, nildram and bulldog are groovy. As sybaseian suggested look at adslguide.org.uk It's a great site. Good overview of the harware and the ISPs. If you do a bit of homework you probably won't go for a household name ISP. Frankly, there isn't much in it, but the smaller firms seem to offer better customer service.

roop

6,012 posts

286 months

Wednesday 27th August 2003
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I'm on PIPEX and they're excellent.

576/288 connection never pulls less than 60kB/s from a decent server.

Roop

markda

804 posts

260 months

Wednesday 27th August 2003
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I can't really fault BT for my broadband. There a little bit of a nightmare to get hold of at times, but who isnt these days...

The only problems I had was with the cheapy USB modem they supplied with the package. It kept randomly dropping the line, ditched that and brought a nice netgear one and all is fine

plotloss

67,280 posts

272 months

Thursday 28th August 2003
quotequote all
2.2mb/sec from Bulldog (linked from PH as it happens) for £24.99 a month.

Bargain!

Must sign before end of August though...