3G getting unusable in London

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Discussion

tuffer

8,850 posts

268 months

Thursday 2nd October 2014
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Alex said:
Eversleigh said:
Waterloo station from 17:00 - 19:00 full service and showing 3G and zero data until the train has passed Vauxhall. Happens frequently in London.
Same for me, but on 4G I get superfast data at Waterloo.
This but once past Wimbledon area it drops out until the M25.

Burrow01

1,818 posts

193 months

Thursday 2nd October 2014
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The worst place is Docklands - I cannot even make a call from there

Assume its due to the thousands of 3G enabled phones in the location, but you would think this would be one place that telcos would invest in the infrastructure to support the population

hotpowner

154 posts

171 months

Thursday 2nd October 2014
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is there any point in having 4g turned on on your phone, if you have a 3g cntract?
or if you normally live in a 3g only area having a 4g contract for use when you visit london a couple of times a month?

PF62

3,728 posts

174 months

Thursday 2nd October 2014
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Burrow01 said:
The worst place is Docklands - I cannot even make a call from there

Assume its due to the thousands of 3G enabled phones in the location, but you would think this would be one place that telcos would invest in the infrastructure to support the population
If they are all equally crap, what is the point in investing? They already have your money, and there is nobody better to change to.

Perversely I find 2G provides a better service at some locations, such as Kings Cross station.

essayer

9,108 posts

195 months

Thursday 2nd October 2014
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Puggit said:
Vodafone 3G has been unusable in the City for quite a few years now. Also happened once in Guildford for me.

As others say, it's like being in a stadium.
Agree, when I was on Vodafone it was totally unusable in the City. I worked near Bank, after 10am it would drop like a stone and regardless of signal strength you would get no throughput. Changed to Canary Wharf and it was no better.
Changed network to 3 and saw a slight improvement, but between 12-2 you have no chance, at least there is free WiFi in the outdoor areas (and that's properly quick) but back in the office it's unusable.

Mr Will

13,719 posts

207 months

Friday 3rd October 2014
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essayer said:
Puggit said:
Vodafone 3G has been unusable in the City for quite a few years now. Also happened once in Guildford for me.

As others say, it's like being in a stadium.
Agree, when I was on Vodafone it was totally unusable in the City. I worked near Bank, after 10am it would drop like a stone and regardless of signal strength you would get no throughput. Changed to Canary Wharf and it was no better.
Changed network to 3 and saw a slight improvement, but between 12-2 you have no chance, at least there is free WiFi in the outdoor areas (and that's properly quick) but back in the office it's unusable.
Vodafone 3G is still dire in Canary Wharf but 2G and 4G are both fine. I'd forgotten quite how bad it was until I had to send my 4G phone off for repair this week!

If you want to make calls during busy periods then forcing your phone back to 2G normally works though.

Andehh

7,119 posts

207 months

Friday 3rd October 2014
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To those asking why...it is simply over congested. You have full signal, yet the tower's bandwidth is at it's limit, so you just get stuck in an effective queue for the data to be sent/received.

Like being a home on the Wi-fi you get several computers downloading you will still be seen as having Full Wi-Fi signal...but you wont be loading your favourite motoring website!

3G masts get taken down and replaced by 4G, so there is still 3G coverage from the remaining masts (esp in big cities) but the bandwidth has been cut.

Happens at New Years Eve for non-data related stuff as well, this is why you wake up and have received happy new years Eve txts at 2am-3am etc etc...everyone overloads the masts with txts and it forms a backlog.

I imagine most networks are equally effected to some degree, so rarely is it one specific network that is worse then others though YMMV obviously.

croyde

Original Poster:

23,049 posts

231 months

Friday 3rd October 2014
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Almost tempting to get a cheaper non data sim and just rely on Wifi. Would also stop me constantly playing with my phone like the rest of the masses biggrin

GuyW

1,073 posts

204 months

Friday 3rd October 2014
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Aside from data being unusable in 90% of the areas I tend to be in with Vodafone, it was the ditched calls constantly that finally made me switch. Don't think in the past 2 years I had more than a handful of conversations that didn't drop at least once requiring a redial.

rpguk

4,467 posts

285 months

Friday 3rd October 2014
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I moved into a new place in Canary Wharf 4 months ago after a spell abroad and was shocked at how bad the 3g signal is. I'm only getting edge about a third of the time when out and about. This is on GG.

It's particularly annoying as 3g is fine when it works. I spend time in Sri Lanka and tether my laptop/tablet to a prepaid 3g sim which is fine for streaming video, skype, voip etc. A lot of people use the tech in place of a broadband via the landline. Last year in Italy I seem to recall getting almost 20mb downloads via a 3g dongle.

Even my mother who is a bit of a luddite has complained of losing signal at home.

Edited by rpguk on Friday 3rd October 15:14

anonymous-user

55 months

Friday 3rd October 2014
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I thought it was just me that was suffering...

I'm on O2 and over the last 2-3 weeks the 3G data speed has been absolutely shocking to none-existant, and I'm nowhere near london, but in a large town near the Lake District. It used to be fairly quick, but now pages almost always 'time out' before anything loads. Even checking the weather app is a slow and painful process.

I have to day though, O2 is utterly terrible compared to EE and suchlike.

My girlfriend has an iphone with EE and it gets a full 2G signal pretty much everywhere in the Lakes, and a really good 3G one in most places, even in remote villages! Her phone has now started picking up 4G in our home town and goes like a rocket.

Compare that to my phone on O2: Only gets 3G in the town and literally as soon as I drive out of the town it is back to GPRS, and stays like that until I reach the centre of another large town. Absolutely shocking.

Why is it so bad??

AmitG

3,305 posts

161 months

Friday 3rd October 2014
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Switching my phone to 4G appears to have helped a lot.

anonymous-user

55 months

Saturday 4th October 2014
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I just phoned O2 and complained that the 3G signal in my area was virtually unusable for data.

After around 15 minutes of 'checking everything' and tapping away at a keyboard, they confirmed everything was 'absolutely fine' and there was no problem...

Bit of a waste of time really!

Monsterlime

1,207 posts

167 months

Saturday 4th October 2014
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I have this in Liverpool Street and around Stratford, 3G is just appalling. If I get a 4G signal, its fine, but on 3G I just give up.

RobinBanks

17,540 posts

180 months

Saturday 4th October 2014
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NinjaPower said:
I just phoned O2 and complained that the 3G signal in my area was virtually unusable for data.

After around 15 minutes of 'checking everything' and tapping away at a keyboard, they confirmed everything was 'absolutely fine' and there was no problem...

Bit of a waste of time really!
In my area there is no 3G, but there is full signal GPRS. I can see the mast about 500 yards away and I always have full signal.

One day last week there was no signal at all and I phoned O2 to ask about it. They told me after about 15 minutes that it was perfect and there was nothing to worry about apart from maybe a problem on my handset (everyone else had the same problem).

Their website said the same. The next morning their website finally admitted that there was a problem. Nice one.

I've been with them for about 15 years (BT Cellnet originally). Maybe I could try a different provider.

12TS

1,872 posts

211 months

Saturday 4th October 2014
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Working in Holborn I find that the 3G ok in the morning, but by 11:30 completely useless, this was with tmobile and Virgin.

Just ditched them and gone 4G with 3, so far, so much better.

Spyder5

1,071 posts

166 months

Saturday 4th October 2014
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Mr Will said:
3G masts are being taken down and replaced by 4G ones, resulting in congestion on the remaining masts. Not a lot you can do about it except upgrade to a 4G phone really frown
Don't make stuff up, not a single 3G site has be lost during the 4G upgrade process.

This was discussed before, see my comments http://www.pistonheads.com/gassing/topic.asp?h=0&a...


Edited by Spyder5 on Saturday 4th October 20:27

anonymous-user

55 months

Saturday 4th October 2014
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RobinBanks said:
I've been with them for about 15 years (BT Cellnet originally). Maybe I could try a different provider.
Me too.

Joined them in around 2001 and have never left. But, as I described in my post earlier in the thread, my coverage is absolutely dire. I only get GPRS unless I'm actually in a town where it switches to 3G, whereas my girlfriend gets 3G or 4G pretty much everywhere on EE, even in the middle of nowhere.

The difference is night and day.

PF62

3,728 posts

174 months

Saturday 4th October 2014
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Spyder5 said:
Don't make stuff up, not a single 3G site has be lost during the 4G upgrade process.
Maybe, but EE certainly shut down a lot of sites as part of the Orange /T-Mobile merger, changing a very good service into one that is utter pants.

papercup

2,490 posts

220 months

Tuesday 7th October 2014
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So does this mean that if I stay with Vodafone and go to their 4G service, I'll actually get a connection?

Was just about to leave them for EE as whenever I don't get a connection [in Brighton] my girlfriend's 4G EE phone works perfectly. Every time.

Spoke to Voda yesterday about leaving and they admitted they were losing A LOT of customers because of the 3G connections, missed calls, straight to voicemail, hearing my own voice on the line on virtually all calls, etc etc