Orange v Tiscali v BT v Pipex v the rest

Orange v Tiscali v BT v Pipex v the rest

Author
Discussion

philthy

4,689 posts

241 months

Wednesday 31st October 2007
quotequote all
Just requested a MAC code from Eclipse, and will be giving Zen a try.
The daft thing is, I used to pay more for the eclipse package?

RoadRailer

599 posts

229 months

Wednesday 31st October 2007
quotequote all
philthy said:
Just requested a MAC code from Eclipse, and will be giving Zen a try.
The daft thing is, I used to pay more for the eclipse package?
You where paying more than me? jayzys!

only a 30day contract with Zen so if you don't like the service you can leave pronto - a pound says you don't.

8 static IP adresses (5 usable) are free if you request them at sign up too. Otherwise you just get 1 and if you need them later a 25quid regrade fee is charged.


blueyonder

1,779 posts

211 months

Wednesday 31st October 2007
quotequote all
Am currently with AOL Broadband Gold for £24.99 p.m. which I think is a bit steep and am considering the Sky offering to save money....free for Sky TV customers and you get a free wireless router! Is this a false economy or are Sky really that crap?

Who else is worth looking at and can give you a free wireless router? Just bought a new laptop so want to change ISP aswell! yes

Any help from the knowledgeable PH IT massive would be appreciated thumbup

pies

13,116 posts

257 months

Graham

16,368 posts

285 months

Wednesday 31st October 2007
quotequote all
qube_TA said:
99% of the time if you're having connection problems with ADSL and it's not due to your own equipment it's due to a crappy BT line and nothing to do with the ISP so changing won't help.
yes and no.

a lot of problems are between you and the bt exchange true enough, but the problems with crappy service from there are many and varied, from crappy customer service and not enough backend infrastructure at the isp.

The cheaper isps, have higher contention ratios and bang more people on the bandwidth on their network.

Zen are interestingly about the only Indy thats not been bought out and they have stated very publicly that they will not sell out... there mission statement is to provide the best service and imho they do... The one month contract period says all you need to know.... I've never had anyone
change from a zen contract, but have swapped plenty of others..

G

Stamp

3,583 posts

237 months

Thursday 1st November 2007
quotequote all
I am now looking at the ZEN
Is there a way of looking at my usage?
I have no idea how much use I will need in Gb.

Glassman

22,626 posts

216 months

Thursday 1st November 2007
quotequote all
sleep envy said:
stay away from poopex
yes

cuneus

5,963 posts

243 months

Thursday 1st November 2007
quotequote all
Graham said:
stop messing about with chav broadband and get a proper connection


www.zenadsl.co.uk


yes it costs a little more and yes it is a vastly superior service...

G
Well I moved away from Zen and back to Pipex

Scraggles

7,619 posts

225 months

Thursday 1st November 2007
quotequote all
www.thinkbroadband.com for user submissions and comparisions of alternatives

currently paying £38 per month for fast access, website is also on isp and got told not to worry about the bandwidth or space on the site unless doing commercial stuff smile

company pays 50% smile

Martin TH

100 posts

211 months

Thursday 1st November 2007
quotequote all
Agree with the "stay away from poopex" comments. I've been with them for 4 years, but this last year, since tiscali took over, they have gone completely downhill. The quality of connection has been abysmal. Currently on my 2nd week of waiting for a migration authorisation code so I can move to ADSL24

road_rager

1,091 posts

200 months

Thursday 1st November 2007
quotequote all
I've been with pipex for 7 years, and as I have recently had to move house I've had my first dealings with their customer services... I've tried about half a dozen times to keep with then as it would have been useful to keep my old email add. But I have to say WHAT A BUNCH OF wrS THEY ARE!!! I've now given up with them and gone to BT!!

JonRB

74,845 posts

273 months

Thursday 1st November 2007
quotequote all
plasticpig said:
pistonbroke PHd said:
and poopex is poop because............?
It was bought by Tiscali. They are all shite really. Anyone who pays £7.99 - £20 a month and expects a high quality service is living in cloud cuckoo land.
Indeed. But only their residential service was bought by Tiscali. Pipex Business users are still with Pipex and that part of the business survives.

I've been with Pipex for over 12 years, the last 5 on business broadband, and to be honest I've had no real problems with them. Hardly any downtime in that time. Ok, thesir tech support has shocking wait times but I've rarely needed it.

pistonbroke PHd

Original Poster:

2,058 posts

209 months

Thursday 1st November 2007
quotequote all
and to think I was prompted to ask you guys about Pipex following an ad I saw right here.....

Will Ted bin me for asking if any of the companies who advertise here are any cop?

confused

qube_TA

8,402 posts

246 months

Thursday 1st November 2007
quotequote all
In defence of Pipex, I've had on of their connections for 8 years, never had a problem, never once been down or slow.

They also have The Hoff so by default they're awesome!





dave_s13

13,816 posts

270 months

Thursday 1st November 2007
quotequote all
qube_TA said:
In defence of Pipex, I've had on of their connections for 8 years, never had a problem, never once been down or slow.

They also have The Hoff so by default they're awesome!
Have an issue though and you're fvcked.

Took me three months and a letter to Ofcom to get the stupid cvnts to release my line to BT and to stop the computer ringing me up with a threatening prerecorded message saying I owed them mney.

Biggest shower of cvnts in the entire universe I tell thee.

Had Sky for a good few months now and it's been fine.....very quick too!

qube_TA

8,402 posts

246 months

Thursday 1st November 2007
quotequote all
dave_s13 said:
qube_TA said:
In defence of Pipex, I've had on of their connections for 8 years, never had a problem, never once been down or slow.

They also have The Hoff so by default they're awesome!
Have an issue though and you're fvcked.

Took me three months and a letter to Ofcom to get the stupid cvnts to release my line to BT and to stop the computer ringing me up with a threatening prerecorded message saying I owed them mney.

Biggest shower of cvnts in the entire universe I tell thee.

Had Sky for a good few months now and it's been fine.....very quick too!
Why am I fvcked?

dave_s13

13,816 posts

270 months

Friday 2nd November 2007
quotequote all
If you have any issues, be they technical or with regard to billing or, god forbid, you choose to change providers you will spend disproportionate amounts of time on several occasions trying to get them to carry out the simplest of actions.

Thats why.

But......I suppose if you don't have any reason to get in touch with them and your BB works fine then carry on regardless.

An yes I am very bitter when it comes to this lot. My experience with them was frustrating to say the least and borderline criminal on there part IMO.

paddy27

1,742 posts

235 months

Wednesday 12th December 2007
quotequote all
Can you have broadband with out getting a BT landline?
We can't have virgin as they are not in our area.

Been looking around and not sure who to go with now.

Any advice? Not to bothered about connection speed more a decent download limit.

knibbo

115 posts

203 months

Wednesday 12th December 2007
quotequote all
Im on b.t its got a thingy (hub) with 4 green lites, its their 2n best set up, started at £9 ish quid for 6 months Im trapped until next April, unless help from a P.H is forthcoming the phone is unreliable so free calls to France I would like are not on. I only get a laugh from all this crap technology by logging into P.H. Sad or what ! See " Fuel Tax Protest " in Banter ?.. Knibbo.type

Mattt

16,661 posts

219 months

Wednesday 12th December 2007
quotequote all
paddy27 said:
Can you have broadband with out getting a BT landline?
We can't have virgin as they are not in our area.

Been looking around and not sure who to go with now.

Any advice? Not to bothered about connection speed more a decent download limit.
You can, in that the ISP will just pay BT on your behalf - e.g. Tiscali (IIRC).

Best off getting the BT line, then you have a better choice.