Just bought an iPad 3 for £49

[Oakey]

What amuses me is they say to complain to Watchdog. There are genuine reasons for people to complain to Watchdog about Tescos (for example, buy one get one free offers that don't actually register when you put them through the till). What is clearly a pricing error where there is no reasonable expectation for that item to be selling at £49 clearly isn't one of them.

Also, this is fking hilarious;

http://pastebin.com/AfLy6TNa

ttface said:

Dear Tesco Direct,

Further to the recent issue surrounding Tesco’s decision to renegade on the sales of Apple iPad 3’s for £49.99 after a “Glitch”, I am writing to demand that you re-assess your position and honour the agreements made when taking the orders.

Upon completion of the order, I (and many others) received an email from Tesco Direct containing the following statements:

“Subject: Proof of purchase for your Tesco direct order- please keep this email

Thanks for placing your order with Tesco direct on Tuesday 13 March 2012.

PLEASE KEEP THIS EMAIL - YOU'LL NEED IT TO MAKE A RETURN
This email confirms your order - it's also your proof of purchase. We won't send you a separate receipt or invoice. You'll need this email if you want to return any items in your order - you might want to print a copy.

Your item(s) will be delivered “

I would like to particularly draw your attention to the section of that email saying “This email confirms your order - it's also your proof of purchase.”

First of all, I would like to highlight the definition of a couple of key words within that sentence.
“Proof” – “evidence or an argument that serves to establish a fact or the truth of something”
“Purchase” - “an item that somebody has bought”

As you can see, your email quite clearly “confirms” the fact that I have bought Apple iPads from Tesco – so therefore you have entered into an agreement to provide me with the goods detailed. If you hadn’t agreed to the sale, surely you couldn’t provide me with “Proof” that I have purchased it?!

Now, regardless of whether the original pricing was a mistake or not, the fact of the matter is that Tesco has agreed to supply the goods at the advertised price. The wording of the email quite clearly states this. If this pricing error had happened in-store and I had taken an item to the counter which was then scanned and checked-out, would you then come running after me as I’m leaving the store and take the purchase off me saying “Whoops, silly us – we made a mistake, you can’t have that after all”? No, you wouldn’t.

There have been many instances recently where mis-priced items at Tesco have been allowed to be sold – for instance, the cheap packs of beer in one of the Scotland branches, and the mis-pricing of Terry’s chocolate Oranges.
Beer Link - http://www.bbc.co.uk/news/uk-scotland-13621315
Chocolate Orange Link - http://www.dailymail.co.uk/news/article-2048676/Te...
Why did you not chase after the customers making those purchases and take the products off them?

You can’t pick & choose which mistakes to honour just because one is more expensive than the other – it’s either all pricing errors are denied sale, or none.

As I’ve already stated many times, you have agreed to sell the iPad to customers and provided “Proof” (Fact!) that they have purchased the iPads. Do the honourable thing like M&S did when they made a mistake in pricing TVs - hold your hands up, admit your mistake, and give your customers what you agreed to!

Regards,
Mr Donnelly

Edited by Oakey on Wednesday 14th March 16:55

Edited by Oakey on Wednesday 14th March 16:55