June 7th is iPhone announcement day
Discussion
illmonkey said:
Phone up who? The store?
I've just called CS to try and get my account sorted, but she is adamant there is no iPhone 4's in O2 at all, even though people seem to be getting calls with them being offered. Regardless of all of the crap O2 have done on my account, they're not willing to treat it as a 'special case' and do something for me.
No, phone up O2 general enquiries/customer services (or whatever they call it) and go through to upgrades - 0844 809 0202 I've just called CS to try and get my account sorted, but she is adamant there is no iPhone 4's in O2 at all, even though people seem to be getting calls with them being offered. Regardless of all of the crap O2 have done on my account, they're not willing to treat it as a 'special case' and do something for me.
The bloke I was on the phone to this morning said that he had an e-mail that he just received (9am) confirming that they have plenty of stock, as there had been rumors (both internal and external) they did not. He guaranteed my phone before 12 tomorrow. Seems weird she was being so insistent of none to you. I'll wait to be so sure until it's in my hands tomorrow, though
No idea. I'm a gold customer, and out of contract so guess I'm pretty clear on that front, but can't see why it should restrict anyone else.
To be honest, it was all pretty painless (sorry ) - I phoned, asked if had stock, he said yes, I confirmed what I wanted and that was it. At the end of the call I was a bit puzzled "oh, right, we're done then? Nothing else? No, urrrmmmm, ok, thanks!"
To be honest, it was all pretty painless (sorry ) - I phoned, asked if had stock, he said yes, I confirmed what I wanted and that was it. At the end of the call I was a bit puzzled "oh, right, we're done then? Nothing else? No, urrrmmmm, ok, thanks!"
-Z- said:
I wouldn't bother coming to bluewater for anyone checking stock, currently number 15ish in a Q of around 100+. Oh and they're only processing 1 at a time.
I checked this morning as well and considered going afterwork as they were showing stock.
Friend of mine queued at BlueWater yesterday for 6 hours, said she had an absolutely brilliant time - people were buying lego and building it in the queue, Krispy Kreme and the Shake Shack were supplying food and drink - was a great time, she said.
635djimmy said:
okgo said:
635djimmy said:
okgo said:
Jimmy, what 'colour' customer are you?
gold, silver, platinium etc?
The chap said I was a Gold customer.gold, silver, platinium etc?
what number did you call?
I called 0844 809 0202, with the keypad options I went to the buying or upgrading, then to upgrading.
Mr Trophy said:
TonyHetherington said:
Mr Trophy said:
I am on the phone right now, upgrading to iPhone 4. Should be here on Monday!!
Or for £9.99 you can have it delivered tomorrow Mr Trophy said:
WTF! They've just said they don't do that... Shall I say well TonyHetherington did it!
Said they use DHL and they don't deliver on a Saturday?
How utterly confusing!? The guy volunteered the information too - I said "MONDAY, noooooo, I want it now!" and he gave me the option.Said they use DHL and they don't deliver on a Saturday?
Sorry
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