Looking for a new broadband supplier
Looking for a new broadband supplier
Author
Discussion

falcemob

Original Poster:

8,248 posts

265 months

Wednesday 22nd June 2005
quotequote all
I currently use BTYahoo but they seem to have anew billing scam where they either deduct 2 payments per month (then return one a few weeks later) or as they have now done, charged me £5 extra.
So can anyone recommend a good broadband company that is reliable, reasonably priced and doesn't steal money from their customers.

shadowninja

80,044 posts

311 months

Wednesday 22nd June 2005
quotequote all
Bizarre. Take an extra month's payment @ £20 a month from 100,000 customers, stick it in bank account for 1 month, pay back £20. Sorted.

Been with Tiscali for 2+ years. Seems to get better and better. They upgraded my account about 3 months ago for free (quicker, no more cost, no extra restrictions) in line with current offers.

k50 del

9,728 posts

257 months

Wednesday 22nd June 2005
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would have to recommend Plusnet, all my family, most of my friends, and the entire PLC that I work for (all 20 locations) are connected with Plusnet.
Never had a problem, and their tech support is first class (and not £3 million a minute either.

wendyg

2,071 posts

272 months

Wednesday 22nd June 2005
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Try Pipex? Reasonably priced, and we've never had a day's bother.

RichUK

1,334 posts

276 months

Wednesday 22nd June 2005
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I've used Nildram for almost 2 years and have had no problems whatsoever.

chim girl

6,268 posts

288 months

Wednesday 22nd June 2005
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Another for PlusNet, great customer service, no downtime, good value too.

scared but happy

24,147 posts

258 months

Wednesday 22nd June 2005
quotequote all
shadowninja said:
Bizarre. Take an extra month's payment @ £20 a month from 100,000 customers, stick it in bank account for 1 month, pay back £20. Sorted.

Been with Tiscali for 2+ years. Seems to get better and better. They upgraded my account about 3 months ago for free (quicker, no more cost, no extra restrictions) in line with current offers.

Same here used to be with xstream then libertysurf then tiscali (oh how companies change their names over the years).
100000000000000 x better than BT and their support is A+

rico

7,917 posts

284 months

Wednesday 22nd June 2005
quotequote all
I've heard a lot of good things about UKonline so I'm going to signing up with them tomorrow when i move into my new pad.

They also sponsor UK athletics

www.ukonline.co.uk