Cant get on to certain websites
Discussion
Take the domain name out of the URL (for example, for Pistonheads that would be www.pistonheads.com) and try to ping it from a DOS command prompt. For example:
C:\>ping www.pistonheads.com
Pinging www.pistonheads.com [195.225.218.139] with 32 bytes of data:
Reply from 195.225.218.139: bytes=32 time=25ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Ping statistics for 195.225.218.139:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 25ms, Average = 23ms
C:\>
If it says something like:
Ping request could not find host www.pistonheads.com. Please check the name and try again.
then you have a DNS problem.
C:\>ping www.pistonheads.com
Pinging www.pistonheads.com [195.225.218.139] with 32 bytes of data:
Reply from 195.225.218.139: bytes=32 time=25ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Ping statistics for 195.225.218.139:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 25ms, Average = 23ms
C:\>
If it says something like:
Ping request could not find host www.pistonheads.com. Please check the name and try again.
then you have a DNS problem.
GreenV8S said:
Take the domain name out of the URL (for example, for Pistonheads that would be www.pistonheads.com) and try to ping it from a DOS command prompt. For example:
C:\>ping www.pistonheads.com
Pinging www.pistonheads.com [195.225.218.139] with 32 bytes of data:
Reply from 195.225.218.139: bytes=32 time=25ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Ping statistics for 195.225.218.139:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 25ms, Average = 23ms
C:\>
If it says something like:
Ping request could not find host www.pistonheads.com. Please check the name and try again.
then you have a DNS problem.
When I tried this it said windows could not find C:\>ping www.pistonheads.com check the spelling and try again....does this mean I have a problem? C:\>ping www.pistonheads.com
Pinging www.pistonheads.com [195.225.218.139] with 32 bytes of data:
Reply from 195.225.218.139: bytes=32 time=25ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Ping statistics for 195.225.218.139:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 25ms, Average = 23ms
C:\>
If it says something like:
Ping request could not find host www.pistonheads.com. Please check the name and try again.
then you have a DNS problem.
GreenV8S said:
Take the domain name out of the URL (for example, for Pistonheads that would be www.pistonheads.com) and try to ping it from a DOS command prompt. For example:
C:\>ping www.pistonheads.com
Pinging www.pistonheads.com [195.225.218.139] with 32 bytes of data:
Reply from 195.225.218.139: bytes=32 time=25ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Ping statistics for 195.225.218.139:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 25ms, Average = 23ms
C:\>
If it says something like:
Ping request could not find host www.pistonheads.com. Please check the name and try again.
then you have a DNS problem.
Cheers for replies folks. When I tried the above, I got a 'request timed out' message. Does that mean a DNS error. I have no problems with the vast majority of websites...C:\>ping www.pistonheads.com
Pinging www.pistonheads.com [195.225.218.139] with 32 bytes of data:
Reply from 195.225.218.139: bytes=32 time=25ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Reply from 195.225.218.139: bytes=32 time=23ms TTL=112
Ping statistics for 195.225.218.139:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 25ms, Average = 23ms
C:\>
If it says something like:
Ping request could not find host www.pistonheads.com. Please check the name and try again.
then you have a DNS problem.
JakeR said:
When I tried the above, I got a 'request timed out' message. Does that mean a DNS error. I have no problems with the vast majority of websites...
That means the DNS lookup succeeded but the address isn't responding to pings. That might be because the destination simply isn't responding to pings (not all sites do). Suggest you try the same test from work and confirm that you get the same IP address in both places (proves that the DNS lookup at home gave you the right answer). If it says "request timed out" at work too then that means you can pretty well rule out DNS as the cause and need to start looking for routing problems.Gassing Station | Computers, Gadgets & Stuff | Top of Page | What's New | My Stuff