Ways to speed up
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Discussion

Road Pest

Original Poster:

3,123 posts

227 months

Saturday 10th January 2009
quotequote all
Broadband connection without changing provider.

I am with BT broadband, up to 8mb download speed. My ibook G4 tells me I only get 1.5mb download and 0.5mb upload speeds.

I live in the outbuilding of an old farm in the middle of fields with a dirt track for a drive, Virgin don't even recognise the address so their fibre optic line is not accessible to me.

My question to the PH wise is... Is there anything I can do to my in house set up to help get my broadband speed faster?

Plotloss

67,280 posts

299 months

Saturday 10th January 2009
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If you've got an NTE5 master (these https://adsl24.co.uk/store/filters-sockets-tools/n... then you can remove the bottom portion of the faceplate and plug directly into the BT test socket. If your DSL speed goes up when you do this then you can improve things by looking at your internal wiring, if it doesnt then the issue lies in your line length i.e. how far you are from the exchange or in an issue that is upstream of your master socket that BT/your ISP will need to resolve.

Road Pest

Original Poster:

3,123 posts

227 months

Saturday 10th January 2009
quotequote all
Hi,

Thanks for the post, however, the link above doesn't work. I'll google it though to see what you mean.

Road Pest

Original Poster:

3,123 posts

227 months

Saturday 10th January 2009
quotequote all
Plotloss said:
If you've got an NTE5 master (these https://adsl24.co.uk/store/filters-sockets-tools/n... then you can remove the bottom portion of the faceplate and plug directly into the BT test socket. If your DSL speed goes up when you do this then you can improve things by looking at your internal wiring, if it doesnt then the issue lies in your line length i.e. how far you are from the exchange or in an issue that is upstream of your master socket that BT/your ISP will need to resolve.
Unfortunately the faceplate is not in two halves so I can't do that. Might give BT a bell and see if they can do anything. I was wondering whether there might be a migadgety thingy that I could plug in to boost the signal.

tlracing

703 posts

252 months

Saturday 10th January 2009
quotequote all
I had a similar problem and eventually my ISP agreed to arrange for a BT engineer. He swapped the one-piece faceplate for the split model and did some tweaking of the line.

Went up from a paltry 0.7Mbps to a solid 3.5Mbps, which might still seem slow but it's in the middle of no-where too!

Edited by tlracing on Saturday 10th January 17:25

Kuroblack350

1,388 posts

229 months

Saturday 10th January 2009
quotequote all
Road Pest said:
Plotloss said:
If you've got an NTE5 master (these https://adsl24.co.uk/store/filters-sockets-tools/n... then you can remove the bottom portion of the faceplate and plug directly into the BT test socket. If your DSL speed goes up when you do this then you can improve things by looking at your internal wiring, if it doesnt then the issue lies in your line length i.e. how far you are from the exchange or in an issue that is upstream of your master socket that BT/your ISP will need to resolve.
Unfortunately the faceplate is not in two halves so I can't do that. Might give BT a bell and see if they can do anything. I was wondering whether there might be a migadgety thingy that I could plug in to boost the signal.
Are you connecting your router to the master socket, or via a series of extensions and sockets? If it's the latter, then there's definately room for improvement in upgrading - the iPlate mentioned by Plotloss I think will work especially well on extended systems. From what I've read results are usually very goodsmile Even if you're connecting via the master socket, it's still worth getting BT to look at the kit in place.

Also - if you remove the plate you'll (probably) see the test socket - I believe this islolates everything else, so is a good way to test you BB speed and make a direct comparison to the normal socket.

davido140

9,614 posts

255 months

Saturday 10th January 2009
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get a good quality cable too, they sell them on the same website plotloss linked to.


I got the iplate and a belkin cable from there, completely transformed by connection. better speed and stability now.


Edited by davido140 on Saturday 10th January 17:54

Road Pest

Original Poster:

3,123 posts

227 months

Saturday 10th January 2009
quotequote all
It's downstrem at 1,472Kbps, should be up to 8,000Kbps. Spoke to bt and they are going to check with the exchange/engineer as it appears there is a probem at exchange or on the line.

Thanks for the iplate and cable suggestion will see whether the engineer will do this if they visit. Otherwise I'll make the purchase myself.

swiftpete

1,894 posts

222 months

Saturday 10th January 2009
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I looked into the iplate and what it does on the net and found a guide to performing the same thing yourself by taking the faceplate apart and unplugging some of the wires. I can't find the link now but if you do a bit of research on the net you'll find lots of info.
In essence, I just took the faceplates apart and removed 4 of the 6 wires, leaving the middle 2 then put them back together.
My internet is now 8 times faster than before so it was worthwhile. Downloads instantly jumped from steady 100kbps to 8-900. It only took about 5 minutes fiddling with a screwdriver too so worth looking into.

Road Pest

Original Poster:

3,123 posts

227 months

Saturday 10th January 2009
quotequote all
just found out the primary socket is in the hall despite asking for it to be in the lounge so it appears i'll need the iplate for sure.

philthy

4,697 posts

269 months

Saturday 10th January 2009
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Roughly how far are you from your local exchange?
My shop is less than 500 metres from the exchange, and we get about 6-7 Mb/s. Occasionally, it does top out at the full 8 meg though.
My house is too far out to get broadband (over 5200 metres), so I pay for it to go into my brothers and wifi it out to us. His house is about 3km from the exchange, but on old phone line with lots of loss. I changed our router from a BT voyager 2100 to a "2wire" modem router, and the speed jumped from 2.1mb to 3.5mb.
Broadband is very dependant on the quality of signal/line from exchange to your house. If you are 3ish miles or more away from the exchange, you're on a wing and a prayer to be honest.

Hooli

32,278 posts

229 months

Sunday 11th January 2009
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swiftpete said:
I looked into the iplate and what it does on the net and found a guide to performing the same thing yourself by taking the faceplate apart and unplugging some of the wires. I can't find the link now but if you do a bit of research on the net you'll find lots of info.
In essence, I just took the faceplates apart and removed 4 of the 6 wires, leaving the middle 2 then put them back together.
My internet is now 8 times faster than before so it was worthwhile. Downloads instantly jumped from steady 100kbps to 8-900. It only took about 5 minutes fiddling with a screwdriver too so worth looking into.
yup thats dead common. i used to work for BT for a bit & you dont need any wires except terminals 2 & 5 these days, that should be the blue & blue/white wires respectively.
now you've done that, try uplugging your router for a few secs & plugging it back in. it may well resync at a higher speed. also BT systems monitor useage & throttle slow connections to the speed they run up, this leaves more bandwidth for other customers. give it upto 10days for the throttling to reset & you should find an improvement.
the worst throttling i saw was a customer who's BB didnt work for 6 months. i fixed it in 4 hours (outside bell was interfering) that would only run at 256kbps. i rung a week or so later to check & she said it was up to a few meg.