iPhone 5, dropped in me drink

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Discussion

C.A.R.

Original Poster:

3,968 posts

189 months

Tuesday 15th January 2013
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Thought I was being healthy by having a pint glass of water with my dinner this evening.

Sadly, after finishing dinner and getting up to pick up the baby I knocked my week-old iPhone 5 straight in my half-empty glass of water, upside down.

Quick as a flash removed it, but the damage is done. After doing some research my 'water damage indicator' inside the sim card slot has already gone red - meaning it has been triggered. Well, I say gone red, it has a red spot in the middle, but it's supposed to be white.

I've removed the sim card tray and left it in front of the electric fire in the hope it would dry out. I then committed the worst offence of trying to switch it on. Apple logo appeared, then the screen flickered, then I panicked and the only way I could force it to turn off was by holding the off button and the home button symultaneously.

Now, I've managed not to curse the whole time and I'm quite proud of myself. What I'm wondering is whether anyone has used Natwest's Advantage Gold account mobile phone insurance?

Apparently you don't need to pre-register for it, it's automatic. I can't phone them right now but will do in the morning, but if anyone has any experiences I'd be keen to hear them.

Finally, if the phone can't be revived from its' current rice-filled bodybag in the airing cupboard (as advised by the internet) then I'll surely have to return it to get a replacement (if my insurance works out). If it doesn't come back to life, how do I rid it of my personal information? Files, photo's, logins to various sites?

Any help much appreciated. Tomorrow I'm having a beer with my dinner, on the basis that if I'd had one this evening then there's no way an iPhone would have fit down a bottle neck.

C.A.R.

Original Poster:

3,968 posts

189 months

Wednesday 16th January 2013
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How do I do that, via iTunes?

I'm certain that I have that option enabled.


C.A.R.

Original Poster:

3,968 posts

189 months

Thursday 17th January 2013
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Phone did not come back to life, it's game over frown

It's a contract phone from T-Mobile, who suggest taking it in to them to have a look at. I'm thinking they will want to charge a ridiculous amount (as I don't have fonesafe insurance).

The Natwest thing as pointed out earlier in this thread changes policy on the 17th February. Before that the phone must be registered and they need the imei number, which can only be obtained when the phone actually works. Since my week-old phone isn't registered I'm stumped.

Getting a PAYG sim through the post that I can use in an old handset for now.

Bugger.

C.A.R.

Original Poster:

3,968 posts

189 months

Wednesday 30th January 2013
quotequote all
Just thought I would update this.

Started my claim for a replacement iPhone the other day, so thought I would box everything up ready to return it.

I couldn't resist the temptation to plug the phone in and see what happens (expecting fireworks).

Fired up and worked normally didn't it.

Seems absolutely fine now, been using it for 48 hours ish, made calls, took photographs, no problem.

Stupid phone.