E mail questions

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Discussion

beano500

Original Poster:

20,854 posts

277 months

Monday 11th August 2003
quotequote all
How does this happen then?

Have an e-mail account with, lets call them, Provider B. In fact I have two addresses, one I use for personal and one for more business like things (sometimes you don't want flopsybunny@cuddlycheeks on your CV ).

It's worked fairly happily in different guises (B tookover C who had taken over D et cetera), since 1998.

Recently people have trouble getting some e-mails through. Of course I don't know I haven't had mail, unless I am expecting it.

Sometimes I test it out - if I send myself a mail from my PH profile it seems to work. Send stuff from one address with B to the other and that's all OK too...

I signed up for a free email service at Rock.com. Now when I test it I can send from B to R, but the ones I send from R to B never appear... Oh, and I haven't fiddled about "under the bedclothes" of the "Outlook" settings in the meantime or anything obvious that I can relate it to...

Just looking for any ideas from some of you people with more brain than me....

...well that's most of you then...

beano500

Original Poster:

20,854 posts

277 months

Monday 11th August 2003
quotequote all
danielson said:
Does your email provider have a web client a la Hotmail?


Yes - and anything coming to the inbox is perfectly happily downloaded to Outlook. Again this makes me think that my settings are OK.

Confused of Computer Chumps.....

beano500

Original Poster:

20,854 posts

277 months

Tuesday 12th August 2003
quotequote all
Ah thanks for your responses chaps!

The provider doesn't exactly have a particularly responsive "support" service i.e. I don't think they actually know the meaning of the word! (I haven't named them, have I )

I think Jamie's probably got it - but the weird thing is I have plenty of spam getting through, PH messages are getting through fine, even Adrian Blyth e-mails me OK, but one of the people e-mailing me is in the BBC. Some messages get through, some are bounced and I've now found out that somewhere along the line "spamcop" is involved!

Perhaps the ISP thinks that someone in the BBC is highly likely to be a spammer

So I am off to do some more detective work - can someone enlighten me about "Spamcop"?

beano500

Original Poster:

20,854 posts

277 months

Tuesday 12th August 2003
quotequote all
So Support at B****** have finally bothered to respond by asking me to send the message (which I haven’t got) to them so that they can see the header!