Windscreen repair and insurance renewal - sigh

Windscreen repair and insurance renewal - sigh

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Discussion

MajorMantra

Original Poster:

1,312 posts

113 months

Saturday 10th October 2015
quotequote all
I don't think I'll be claiming for chip repair again...

I'm currently looking for insurance using a popular comparison site. I was first quoted £587.24. Then I remembered that we'd had a windscreen chip fixed on my gf's old car. Adding that to the quote, it's now £634.94.

So that repair (on a rubbish car since sold) has cost £25 (the excess) plus £47.70 = 72.70.

Should have got one of those kits off ebay...

itcaptainslow

3,704 posts

137 months

Saturday 10th October 2015
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Didn't know you had to declare windscreen chip repairs...!!

kambites

67,602 posts

222 months

Saturday 10th October 2015
quotequote all
itcaptainslow said:
Didn't know you had to declare windscreen chip repairs...!!
What exactly did you think it meant when they asked you "have you made an insurance claim in the last three years?" or whatever? biggrin

To be fair OP, £70 isn't bad for fixing a windscreen. it would have been a LOT more if you'd had to pay for a replacement.

Dodsy

7,172 posts

228 months

Saturday 10th October 2015
quotequote all
kambites said:
What exactly did you think it meant when they asked you "have you made an insurance claim in the last three years?" or whatever? biggrin

To be fair OP, £70 isn't bad for fixing a windscreen. it would have been a LOT more if you'd had to pay for a replacement.
But isnt there normally a little help box which when clicked tells you to exclude windscreen repair and replacement ?

kambites

67,602 posts

222 months

Saturday 10th October 2015
quotequote all
Dodsy said:
But isnt there normally a little help box which when clicked tells you to exclude windscreen repair and replacement ?
I've no idea, I've never had a windscreen repair on insurance. I'd just always assumed it was a claim like any other.

MajorMantra

Original Poster:

1,312 posts

113 months

Saturday 10th October 2015
quotequote all
kambites said:
To be fair OP, £70 isn't bad for fixing a windscreen. it would have been a LOT more if you'd had to pay for a replacement.
True, but since I'll have to declare it every year for the next 3-5 years, I suspect it's going to cost a lot more than that in the end!

While I'm at it, are those ebay repair kits any use? Current car has two small chips too. It's the bloody M5 roadworks...

GreigM

6,732 posts

250 months

Saturday 10th October 2015
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MajorMantra said:
While I'm at it, are those ebay repair kits any use? Current car has two small chips too. It's the bloody M5 roadworks...
Yes,if you get it early enough.

anonymous-user

55 months

Saturday 10th October 2015
quotequote all
Unusual for a windscreen chip repair to change the premium. Did you do the two quotes a few days apart as if so that's quite likely to be why the prices changed. If not then I'm quite surprised.

MajorMantra

Original Poster:

1,312 posts

113 months

Saturday 10th October 2015
quotequote all
charltjr said:
Unusual for a windscreen chip repair to change the premium. Did you do the two quotes a few days apart as if so that's quite likely to be why the prices changed. If not then I'm quite surprised.
Nope, quoted back to back. Some cursory googling suggests this is perfectly normal. Glass claims don't affect NCB but there's nothing to stop them loading your premium down the line.

LordJammy

3,112 posts

190 months

Saturday 10th October 2015
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That's bizarre, I've heard it going up by maybe a tenner but 70 is ridiculous. To just pay someone like me to come and mend the chip as a cash job would be £77, and there's no way it cost the insurers that much.
They're taking the piss there.

hman

7,487 posts

195 months

Saturday 10th October 2015
quotequote all
Had a conversation with dial direct along these lines, told them I would rather pay for it myself and not claim- they said well you still have to declare it as a loss now that you have notified us that you had a stone chip in the screen, and that this is a recorded telephone conversation.

I asked them if I should tell them about all the stone chips on my bonnet? Alloy wheel scratches etc that I will pay to get fixed myself - they reckoned these were all losses.

In the end I thanked them for helping me to decide which company I won't be renewing with.

Idiots.

MajorMantra

Original Poster:

1,312 posts

113 months

Saturday 10th October 2015
quotequote all
I know exactly what it cost the insurers, because I just asked them - £20. (Plus my £25 makes £45.)

I feel like I've learnt a lesson here...


uk_vette

3,336 posts

205 months

Saturday 10th October 2015
quotequote all
This prompted me to look at my Direct Line fully comp insurance.
Excess is 75.00 for replace
10.00 for repair

It also states that a replacement will not affect NCD

Kinky

39,582 posts

270 months

Saturday 10th October 2015
quotequote all
Interesting discussion (in PH terms) here on similar topic smile

http://www.pistonheads.com/gassing/topic.asp?h=0&a...

Artey

757 posts

107 months

Saturday 10th October 2015
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hman said:
Had a conversation with dial direct along these lines, told them I would rather pay for it myself and not claim- they said well you still have to declare it as a loss now that you have notified us that you had a stone chip in the screen, and that this is a recorded telephone conversation.

I asked them if I should tell them about all the stone chips on my bonnet? Alloy wheel scratches etc that I will pay to get fixed myself - they reckoned these were all losses.

In the end I thanked them for helping me to decide which company I won't be renewing with.

Idiots.
Why do you question your overlords?

egor110

16,901 posts

204 months

Saturday 10th October 2015
quotequote all
uk_vette said:
This prompted me to look at my Direct Line fully comp insurance.
Excess is 75.00 for replace
10.00 for repair

It also states that a replacement will not affect NCD
It won't effect your no claims but they will increase your insurance as it's on file you claimed for a windscreen.

MajorMantra

Original Poster:

1,312 posts

113 months

Saturday 10th October 2015
quotequote all
uk_vette said:
This prompted me to look at my Direct Line fully comp insurance.
Excess is 75.00 for replace
10.00 for repair

It also states that a replacement will not affect NCD
As above, NCD =/ premium. The promise of not affecting NCD is how they sucker you into a claim. They more than make their money back in subsequent premium hikes.

In future I think I'll only consider using my windscreen cover if it's properly broken. For chip repairs it'll be DIY or man with a van.

LoonR1

26,988 posts

178 months

Saturday 10th October 2015
quotequote all
MajorMantra said:
As above, NCD =/ premium. The promise of not affecting NCD is how they sucker you into a claim. They more than make their money back in subsequent premium hikes.

In future I think I'll only consider using my windscreen cover if it's properly broken. For chip repairs it'll be DIY or man with a van.
Great conspiracy theory. What happens if you insure with a different company every coming year.

You don't need to declare windscreen repair claims either.

It's a great little story all round

wack

2,103 posts

207 months

Saturday 10th October 2015
quotequote all
MajorMantra said:
As above, NCD =/ premium. The promise of not affecting NCD is how they sucker you into a claim. They more than make their money back in subsequent premium hikes.

In future I think I'll only consider using my windscreen cover if it's properly broken. For chip repairs it'll be DIY or man with a van.
On a standard car I've never paid more than £150 to have a new screen fitted, I've never claimed because they get more than that out of you plus it's all the hassle of remembering dates and costs when applying for insurance

thats not through auto glass etc though, find a local independent and ask for a quote


hman

7,487 posts

195 months

Saturday 10th October 2015
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Loon, can you clarify on my dial direct post about "loss" and it's actual meaning please?