HUD - windscreen replacement

[Kendrik]

Afternoon all

My car has head-up display, and unfortunately has a huge stone chip in the windscreen and so needs a new windscreen. I believe HUD uses a special windscreen so I am wondering what experience is out there of using an autoglass (or other generic glass replacement company obviously) windscreen rather than going to BMW which will obviously cost a few quid. I've used them for replacement screens plenty of times without HUD and never had a problem, so more concerned whether the HUD increase the risk of problems.

Thanks for any input

[drgav2005]

Had exactly the same issue as you in my 2007 X5. Auto glass replaced the screen after a massive stone chip and the new screen meant that the HUD was barely visible. I got back in touch with them and after a bit of grumbling they replaced the generic screen with the correct BMW version and HUD worked perfectly. Make sure you tell them you NEED the correct OEM screen otherwise the functionality of your car will be affected.

[Kendrik]

Excellent, cheers. They have said they will use an OEM screen which is good. Unfortunately, they are not in stock and the MOT is due in a week!

[E-bmw]

Unfortunately that sounds like you are hoping we can give you the time back that you should have used to your benefit beforehand....... Sorry! We can't. Hindsight & all that.

[4rephill]

E-bmw said:

Unfortunately that sounds like you are hoping we can give you the time back that you should have used to your benefit beforehand....... Sorry! We can't. Hindsight & all that.

Huh?

Are you sure you've posted this in the correct thread?

[Glassman]

Not enough detail in the OP, however:

a.). chips can be repaired;

b.). if a replacement windscreen is in order, the best available product is OE, not an 'OE equivalent' or A.N.Other without the car manufacturer branding;

c.). there is no special procedure - or skill - required to fit an HUD windscreen (as long as you are using the correct parts and materials, and use them in the correct way)

d.). you are not restricted to one supplier, or the one your insurer wants you to use.

HTH

[Kendrik]

Glassman said:

Not enough detail in the OP, however:

a.). chips can be repaired;

b.). if a replacement windscreen is in order, the best available product is OE, not an 'OE equivalent' or A.N.Other without the car manufacturer branding;

c.). there is no special procedure - or skill - required to fit an HUD windscreen (as long as you are using the correct parts and materials, and use them in the correct way)

d.). you are not restricted to one supplier, or the one your insurer wants you to use.

HTH

Many thanks. Although the chip is about the size of a £2 coin, it has been hit with something very hard so the glass is effecting smashed into a lot of pieces within the circle so pretty sure it is beyond repair. Imagine it has been hit with a hammer and you would have a good idea.

Autoglass have order an OE one from BMW so pretty sure it will be the right quality - they have 'the equivalent' in stock but the insurer has authorised OE so will wait for it to arrive. I have also asked my dealer how quickly they can get one as autoglass couldn't give me an ETA. It needs a MOT next week so I'll be commuting in a 1.1 Clio if I don't get one in time!

[Glassman]

Kendrik said:

Many thanks. Although the chip is about the size of a £2 coin, it has been hit with something very hard so the glass is effecting smashed into a lot of pieces within the circle so pretty sure it is beyond repair. Imagine it has been hit with a hammer and you would have a good idea.

Autoglass have order an OE one from BMW so pretty sure it will be the right quality - they have 'the equivalent' in stock but the insurer has authorised OE so will wait for it to arrive. I have also asked my dealer how quickly they can get one as autoglass couldn't give me an ETA. It needs a MOT next week so I'll be commuting in a 1.1 Clio if I don't get one in time!

http://www.glasstecpaul.com/bmw-5-f10f11-windscreen/