Challenging a Private Car Park "PCN"

Challenging a Private Car Park "PCN"

Author
Discussion

AdvocatusD

Original Poster:

2,277 posts

231 months

Saturday 7th January 2012
quotequote all
My wife went shopping to a retail park and spent a sizeable amount of cash. However, she was unaware that there was a 3 hour maximum time limit on the parking in the park and she has now received a "PCN" from "Parking Eye" for her patronage.

I'm a little dubious about whether they actually have a legal right to claim the "fine" they are asking for and will do some reading around it.

However, I'd be grateful for some advice from anyone who has actually challenged something like this.

Here's the PCN!



This appear to be the general consensus and my understanding...

http://www.youtube.com/watch?v=XAIcdi9niHA


Edited by AdvocatusD on Saturday 7th January 12:41

SystemParanoia

14,343 posts

198 months

Saturday 7th January 2012
quotequote all
bin it... enjoy the rest of your life

anonymous-user

54 months

Saturday 7th January 2012
quotequote all
File under "B" for bin.

Old Fart

420 posts

226 months

Saturday 7th January 2012
quotequote all
Just TOTALLY ignore it and any letters you might receive.

Jon Ison

1,304 posts

233 months

Saturday 7th January 2012
quotequote all
SystemParanoia said:
bin it... enjoy the rest of your life
+1

Do not enter into any correspondence with them, none.

Jon Ison

1,304 posts

233 months

Saturday 7th January 2012
quotequote all
SystemParanoia said:
bin it... enjoy the rest of your life
+1

Do not enter into any correspondence with them, none.

supertouring

2,228 posts

233 months

Saturday 7th January 2012
quotequote all
They may also send you quite a few "threat" letters, from themselves and their so-called solicitors, with all sorts of nonsence on them, but bin them too.

If you enter into any communications with them they will know they have you hooked and will apply more pressure for longer. Best not to start in the first place.

Plently of info around the net and on here.


Deva Link

26,934 posts

245 months

Saturday 7th January 2012
quotequote all
Parking Eye started operating in a retail park near us but it was quickly abandoned after huge numbers of compliants to store managers. Also the on-site restaurants were really being hit as people stopped going for something to eat as part of their shopping 'day out'.

A friend of ours got a ticket and got three levels of chase, the last one threatening court action, and ignored them all and heard nothing more about it.

Wacky Racer

38,154 posts

247 months

Saturday 7th January 2012
quotequote all
Ignore all communication, telephone, letter, etc. Do NOT respond under any circumstances.

They will give up eventually, despite their empty threats.

I have experience of this...(not me personally)

If it your local council, you WOULD have to pay, they have the power to get bailiffs etc.

nickwilcock

1,522 posts

247 months

Saturday 7th January 2012
quotequote all
The terms and conditions of parking at Brent Cross are quite specific:



Surely it is only commonsense to make a mental note of the time limit when using a car park such as this?

No doubt it won't be long before barriers are installed and people who haven't paid for previously overstaying their permitted time will find that the barriers won't open.... Perhaps the Penalty Charge Notice should state that failure to pay will result in the vehicle being refused entry on future occasions?

Cue a flood of people claiming that they didn't know who was driving the vehicle.....

"I'll take my custom elsewhere!" Oh you will, will you? Fine - please do so!

However, if the Penalty Charge was set at a more reasonable level, for example £10 for up to 20 min over the limit, £40 for 20-60 min over and £60 for more than 60 min, perhaps there'd be less people whining about having to pay a penalty for overstaying, or trying to find excuses to avoid paying.

Edited by nickwilcock on Saturday 7th January 13:32

anonymous-user

54 months

Saturday 7th January 2012
quotequote all
nickwilcock said:
The terms and conditions of parking at Brent Cross are quite specific:



Surely it is only commonsense to make a mental note of the time limit when using a car park such as this?

No doubt it won't be long before barriers are installed and people who haven't paid for previously overstaying their permitted time will find that the barriers won't open.... Perhaps the Penalty Charge Notice should state that failure to pay will result in the vehicle being refused entry on future occasions?

Cue a flood of people claiming that they didn't know who was driving the vehicle.....

"I'll take my custom elsewhere!" Oh you will, will you? Fine - please do so!

However, if the Penalty Charge was set at a more reasonable level, for example £10 for up to 20 min over the limit, £40 for 20-60 min over and £60 for more than 60 min, perhaps there'd be less people whining about having to pay a penalty for overstaying, or trying to find excuses to avoid paying.

Edited by nickwilcock on Saturday 7th January 13:32
I'm sure all the retailers at the park would be happy with the attitude of "take your custom elsewhere" for staying 33 minutes over the 3 hour limit, when spending a large sum of money.

Dwight VanDriver

6,583 posts

244 months

Saturday 7th January 2012
quotequote all
As above file WPB and do NOT respond to the deluge that will accompany

Current [position:

http://www.tinyurl.com/2hr37d

http://www.tinyurl.com/1ewaow

Things will change later this year when new act to come into force allowing them to chase the Reg Keeper for such infringements.

dvd



Deva Link

26,934 posts

245 months

Saturday 7th January 2012
quotequote all
Nyphur said:
I'm sure all the retailers at the park would be happy with the attitude of "take your custom elsewhere" for staying 33 minutes over the 3 hour limit, when spending a large sum of money.
Depends really - is Brent South Retail Park somewhere where people park and then walk to somewhere else? I don't know the area, but do they, say, walk across to Brent Cross to save having to pay to park?

If that's the case then the retailers might be glad of removing cars choking up the car park all day.

That was the issue on the Chester one they started operating in - what looks like one retail park is in fact two separate parks. So people park in the smaller one, visit a few shops then walk to the bigger one. It's stupidly designed - they're back to back and should be separated but there's a service road linking them.

However when people started to complain, it was affecting shops and restaurants in both parks, I think that's why the scheme was rapidly dumped.

Edited by Deva Link on Saturday 7th January 18:21

Deva Link

26,934 posts

245 months

Saturday 7th January 2012
quotequote all
Dwight VanDriver said:
Things will change later this year when new act to come into force allowing them to chase the Reg Keeper for such infringements.
I can't imagine why they won't pursue these things aggressively once that happens. The only defence could be that the charge is unreasonable. Perhaps sending them a few pounds in full & final settlement would be enough to cause any Judge to be annoyed with the parking company if they continued to pursue.

streaky

19,311 posts

249 months

Saturday 7th January 2012
quotequote all
A search on "PCN" here will turn up (probably) hundreds of posts on this topic ... all giving the same good advice (with a few giving bad advice). The good advice is to ignore it and all subsequent threats.

For a laugh - if it's still available - search for "Streaky's letter".

Streaky

PS - Well, no-one else was blowing my trumpet - wink S

Edited by streaky on Sunday 8th January 19:49

AdvocatusD

Original Poster:

2,277 posts

231 months

Saturday 7th January 2012
quotequote all
Thanks all. I suspected that they had no contractual basis. If they do claim against us, I'll happily defend it in court.


Landshark

2,117 posts

181 months

Saturday 7th January 2012
quotequote all
nickwilcock said:
The terms and conditions of parking at Brent Cross are quite specific:



Surely it is only commonsense to make a mental note of the time limit when using a car park such as this?

No doubt it won't be long before barriers are installed and people who haven't paid for previously overstaying their permitted time will find that the barriers won't open.... Perhaps the Penalty Charge Notice should state that failure to pay will result in the vehicle being refused entry on future occasions?

Cue a flood of people claiming that they didn't know who was driving the vehicle.....

"I'll take my custom elsewhere!" Oh you will, will you? Fine - please do so!

However, if the Penalty Charge was set at a more reasonable level, for example £10 for up to 20 min over the limit, £40 for 20-60 min over and £60 for more than 60 min, perhaps there'd be less people whining about having to pay a penalty for overstaying, or trying to find excuses to avoid paying.

Edited by nickwilcock on Saturday 7th January 13:32
Private companies are not allowed to 'fine' people or impose a 'penalty' it is a civil dispute where they can claim losses from your over stay (in this case £0, as its a free car park). Hence why they are parking charge notices not penalty charge notices and the signs should not mention fines.

funkyrobot

18,789 posts

228 months

Sunday 8th January 2012
quotequote all
My dad received a similar notice by the same company yesterday. Told him to ignore it. Glad he showed me as my mum was scared by it and wanted to pay the fine.

Who me ?

7,455 posts

212 months

Sunday 8th January 2012
quotequote all
Ignore ,but keep the letter as a proof .You might might like to record how this was placed on screen - stuck on - what did it cost you to get windscreen cleaned -under wiper - did you get main dealer to certify wipers were not compromised by the actions of the illegal action . All chargeable back to the parking company .
All possibly due to an act of negligance by the parking company in educating their employees ??

Pontoneer

3,643 posts

186 months

Monday 9th January 2012
quotequote all
nickwilcock said:
The terms and conditions of parking at Brent Cross are quite specific:



Surely it is only commonsense to make a mental note of the time limit when using a car park such as this?

No doubt it won't be long before barriers are installed and people who haven't paid for previously overstaying their permitted time will find that the barriers won't open.... Perhaps the Penalty Charge Notice should state that failure to pay will result in the vehicle being refused entry on future occasions?

Cue a flood of people claiming that they didn't know who was driving the vehicle.....

"I'll take my custom elsewhere!" Oh you will, will you? Fine - please do so!

However, if the Penalty Charge was set at a more reasonable level, for example £10 for up to 20 min over the limit, £40 for 20-60 min over and £60 for more than 60 min, perhaps there'd be less people whining about having to pay a penalty for overstaying, or trying to find excuses to avoid paying.

Edited by nickwilcock on Saturday 7th January 13:32
Private companies cannot apply ' PENALTY charges ' in private car parks ; they can only present unenforceable invoices .

Here in Scotland , signs stating nonsense along the lines of ' by parking you agree to our terms and conditions ' are meaningless under Scots law .