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OldSkoolRS
2,576 posts
48 months
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Interested to hear if the OP did get his drink back afterwards...
I stayed in a hotel in Spain last summer and we had spotted the small print but some other customers hadn't judging by the arguements we overheard at reception: If you put anything in the fridge/minibar then they charged you 5 Euros per day. Someone we met had put a small bottle of water in his fridge and left it in for the whole 10 days stay and was charged 50 Euros for it!
The did try to charge us for putting a bottle of wine in ours but as we'd bought it in their bar we questioned the charge and they removed it. It was a great hotel otherwise, so this kind of money grabbing approach just took the shine off it a little.
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Pesty
25,828 posts
125 months
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Vixpy1 said: Its in Brum mate, you don't do 'the north' Brum isn't north its just a wasteland inbetween
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AngryApples
4,798 posts
134 months
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It's straight and simple, the T and C's are unenforceable bulls  t There are far too many people that believe if its down in black and white it's the law For example, the chap who took a deposit for a B+B stay from me about 1 year prior to the stay and then when I cancelled approx 9 months before and asked for the deposit stated "we don't refund deposits, it's in the T and C's" Now admittedly, it was in the T and C's, and quite clearly but I wasn't about to hand over £150 for nothing (especially as I'd lost my job at the time!) as I thought he would have MORE than enough time to re let the room Appears that the OFT agreed with my position, as did the judge at the small claims court So, just because it's in the T and C's doesn't mean it's right As many others have already said, I'd be kicking off BIG time if the hotel pulled this particular stunt on me - as far as I'm concerned once I've paid for that room it's mine to do with as I please (with the exception of damaging the hotel's property or being a nuisance to other guests).
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GCH
456 posts
71 months
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I stay in high end hotels around the world constantly (well over 200 nites a year), and I have never encountered anything remotely like this - even in independent or boutique places - and I would be kicking off big time if somewhere pulled a stunt like this, not to mention leaving immediately.
Next time, do as I do in every single hotel I ever stay in, and put the do not disturb sign on the door the minute you check in, and leave it there until you check out. Eliminates crap like this totally (as well as housekeeping wake up calls). If you need fresh towels or whatever just phone down for them.
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Steffan
6,182 posts
97 months
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AngryApples said: It's straight and simple, the T and C's are unenforceable bulls t There are far too many people that believe if its down in black and white it's the law For example, the chap who took a deposit for a B+B stay from me about 1 year prior to the stay and then when I cancelled approx 9 months before and asked for the deposit stated "we don't refund deposits, it's in the T and C's" Now admittedly, it was in the T and C's, and quite clearly but I wasn't about to hand over £150 for nothing (especially as I'd lost my job at the time!) as I thought he would have MORE than enough time to re let the room Appears that the OFT agreed with my position, as did the judge at the small claims court So, just because it's in the T and C's doesn't mean it's right As many others have already said, I'd be kicking off BIG time if the hotel pulled this particular stunt on me - as far as I'm concerned once I've paid for that room it's mine to do with as I please (with the exception of damaging the hotel's property or being a nuisance to other guests). Excellent post. ] This is an unenforceable contract, if in fact there was a contract. The OP should issue a claim they will fold. The publicity, alone would be very bad news for them.
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XG332
3,765 posts
57 months
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If I stayed at a hotel and they tried to charge extras I would pay for the stay minus the extras with cash, if they took card details then report it lost and get it blocked.
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Steffan
6,182 posts
97 months
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XG332 said: If I stayed at a hotel and they tried to charge extras I would pay for the stay minus the extras with cash, if they took card details then report it lost and get it blocked. That is not really the best way forward. You are misleading the Credit Card company. Which is most unwise.
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NickHKent
220 posts
35 months
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I've had the misfortune of staying at the Belfry with a few of the boys. They should be more concerned with stopping the "company for hire" in the bar/club area.
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AngryApples
4,798 posts
134 months
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NickHKent said: I've had the misfortune of staying at the Belfry with a few of the boys. They should be more concerned with stopping the "company for hire" in the bar/club area. :ROFL Oh PLEASE add that one to Trip Advisor!
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Pesty
25,828 posts
125 months
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Belfry you say? hmmm next time I'm in sutton I might pay a visit 
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MX7
6,540 posts
43 months
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AngryApples said: It's straight and simple, the T and C's are unenforceable bulls t I don't think they are. A football ground states that you can't bring in your own alcohol, yet they sell it in the ground. A hotel can state what it likes, as long as it's within the law.
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McHaggis
7,637 posts
24 months
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MX7 said: I don't think they are. A football ground states that you can't bring in your own alcohol, yet they sell it in the ground.
A hotel can state what it likes, as long as it's within the law. But does that give them a right to search your belongings without you present?
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MX7
6,540 posts
43 months
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McHaggis said: But does that give them a right to search your belongings without you present? I don't know. I'm just saying that they can ban alcohol if they want.
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GregE240
10,745 posts
136 months
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Pesty said: Belfry you say? hmmm next time I'm in sutton I might pay a visit You'll love it. When I last stayed there, thanks to an accident at 3am, my entire party was frog marched into the car park and threatened with police / arrest by their management team. I will never go anywhere near the place again.
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billybob69
672 posts
14 months
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GregE240 said: thanks to an dirty accident at 3am........ efa
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DSM2
3,624 posts
69 months
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Pesty said: Belfry you say? hmmm next time I'm in sutton I might pay a visit Belfry you say? Hmmm, next time I'm in Sutton I will stay anywhere but there........
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srebbe64
12,838 posts
106 months
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groucho said: Staying at hotel over the weekend, cleaner goes to room, calls security and then they took all the alcohol from the room.
Never experienced this before. Can they legally do that?
I thought it said hotel on the sign. If it was Budweiser then they did you a favour! :-)
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smegmore
1,692 posts
45 months
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billybob69 said: GregE240 said: thanks to an dirty accident at 3am........ efa  A Bisto moment perhaps?...
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Pesty
25,828 posts
125 months
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GregE240 said: ou'll love it. When I last stayed there, thanks to an accident at 3am, my entire party was frog marched into the car park and threatened with police / arrest by their management team.
I will never go anywhere near the place again. They are a bit very strange in that area. I only stay in Holiday inns. the points offer is the best but the hired company had me intrigued
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matthias73
1,673 posts
19 months
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KingNothing said: ILoveMondeo said: On a non emergency number, they will be much more responsive to the issue this way than if you call 999. Nah, that's not on, I pay my taxes, I'd want the full shi-bang; helicopters, armed response, dog handlers, riot gear, the lot. Nobody steals my broon ale!  You pay their wages so you deserve it all (joke)
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