Ebay del, left behind bins day after 3 week holiday, gone

Ebay del, left behind bins day after 3 week holiday, gone

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Tampon

Original Poster:

4,637 posts

225 months

Wednesday 23rd April 2014
quotequote all
An update.

Turns out I look a tit and also have the nicest binmen in the world.

The package was left behind the bins on the firday, tuesday rolls around and the binmen take the bins and notice a package behind and leave it. The next week they come and see the same package there and nothing on the drive again ( we normally always have a few vehicles on the drive at any one point) so one of them takes the package thinking we are on holiday and leaves it in the truck. The truck has been swinging by most days since and this morning (not their round for this street today) they pulled up and knocked on the door and gave me my package and drove off on their round.

So I have sent a humble apology to the seller explaining, and the binmen wouldn't take anything as a thankyou. So they are going to get a big Xmas pressie this year. Also a email to the council telling them how good that truck is in the local area.

All is well that ends well.

Rude-boy

22,227 posts

233 months

Wednesday 23rd April 2014
quotequote all
Tampon said:
An update.

Turns out I look a tit and also have the nicest binmen in the world.

The package was left behind the bins on the firday, tuesday rolls around and the binmen take the bins and notice a package behind and leave it. The next week they come and see the same package there and nothing on the drive again ( we normally always have a few vehicles on the drive at any one point) so one of them takes the package thinking we are on holiday and leaves it in the truck. The truck has been swinging by most days since and this morning (not their round for this street today) they pulled up and knocked on the door and gave me my package and drove off on their round.

So I have sent a humble apology to the seller explaining, and the binmen wouldn't take anything as a thankyou. So they are going to get a big Xmas pressie this year. Also a email to the council telling them how good that truck is in the local area.

All is well that ends well.
Great news.

marshalla

15,902 posts

201 months

Wednesday 23rd April 2014
quotequote all
Tampon said:
. Also a email to the council telling them how good that truck is in the local area.
Beware council jobsworths - you could end up making trouble for the bin men (who probably work for a contractor rather than directly for the council) as "being helpful" is probably not an official policy.

JQ

5,741 posts

179 months

Wednesday 23rd April 2014
quotequote all
marshalla said:
Tampon said:
. Also a email to the council telling them how good that truck is in the local area.
Beware council jobsworths - you could end up making trouble for the bin men (who probably work for a contractor rather than directly for the council) as "being helpful" is probably not an official policy.
Definitely this. There are some real assholes about who would no doubt love to accuse him of theft to justify their own position.

Tampon

Original Poster:

4,637 posts

225 months

Wednesday 23rd April 2014
quotequote all
Seriously!? Or is this one of those fables/worries about Heath and safety/ Council workers etc

I shouldn't email them to tell them what a stand up/ out of their way/ effort those guys made to their customer, promoting good relations between council services and the community?

Well I am gob smacked.

Cyberprog

2,189 posts

183 months

Wednesday 23rd April 2014
quotequote all
Tampon said:
Seriously!? Or is this one of those fables/worries about Heath and safety/ Council workers etc

I shouldn't email them to tell them what a stand up/ out of their way/ effort those guys made to their customer, promoting good relations between council services and the community?

Well I am gob smacked.
Email them, praise the service in general, just don't go into the specifics of why!

Tampon

Original Poster:

4,637 posts

225 months

Wednesday 23rd April 2014
quotequote all
Cyberprog said:
Email them, praise the service in general, just don't go into the specifics of why!
Well I am amazed, but I will do this.

I really hope this is just people being uber negative and not the way things are, as that is silly.

Nightmare

5,187 posts

284 months

Wednesday 23rd April 2014
quotequote all
Tampon said:
Cyberprog said:
Email them, praise the service in general, just don't go into the specifics of why!
Well I am amazed, but I will do this.

I really hope this is just people being uber negative and not the way things are, as that is silly.
I had the same advice - just got back from holiday and found my delivery men had been superbly helpful in moving recycling boxes round to the back of the house and hiding them in various places with items in (and notes through door explaining them - one very funny one with clues!) I called the 2 companies to say how brilliant it was and was told to only be general in saying they were great as what they had done was actually against company policy and would get them into trouble - amazing and very sad at the same time.

SK425

1,034 posts

149 months

Wednesday 23rd April 2014
quotequote all
Tampon said:
I really hope this is just people being uber negative and not the way things are, as that is silly.
Of course it is. Stick with your original plan and don't worry about fables from one tiny corner of the internet. I think you should be more worried about receiving a fatal electric shock from the computer you use to type the thank you email.

theguvernor

629 posts

131 months

Wednesday 23rd April 2014
quotequote all
I've had this before, well similar anyway, had a card through the door saying left on driveway.
Only there is 7ft high security gates so if they left it they would of had to launch it over the gates.
I contacted seller, they said they had a signature, i said that's great but i haven't signed for anything.
They refunded me & made a claim against the delivery co.
If the addressee hasn't signed for it there's not a lot they can do.

Mutley

3,178 posts

259 months

Wednesday 23rd April 2014
quotequote all
marshalla said:
Tampon said:
. Also a email to the council telling them how good that truck is in the local area.
Beware council jobsworths - you could end up making trouble for the bin men (who probably work for a contractor rather than directly for the council) as "being helpful" is probably not an official policy.
Indeed, could be a contractor, be worth knowing who. Certainly praise them to their management for being helpful, just leave out they took your package for safety, - say they put it somewhere safe for you.




Parcelfarce delivered my new BT hub5 and BTvision box (nicely wrapped in cellophane, so the rain wouldn't have been a problem) they delivered by putting in my wheelie bin. The note said "In bin thro gate", so if they walked up my neighbours drive to open the bin, they've had to drop it in around the lid, or open a gate and walk through. If I had been away, my neighbour would have put my bins out for me (as I do theirs when away) and I'd never have known about it

Edited by Mutley on Wednesday 23 April 13:42

egor110

16,860 posts

203 months

Wednesday 23rd April 2014
quotequote all
V8forweekends said:
I've had two sizable items thrown over my side fence by couriers recently - not a problem as it's fairly secure, but in neither case did they leave a card/send a text or e-mail to say what they'd done. Why are delivery companies so crap?

BTW - I've never had a single issue with Royal Mail.
The answers easy, the drivers are self employed and only get paid if they actually deliver the item, if they return it to base then they get no payment.

Royal mail get a flat weekly wage regardless of if they deliver the parcel or return it to depot.

egor110

16,860 posts

203 months

Wednesday 23rd April 2014
quotequote all
theguvernor said:
I've had this before, well similar anyway, had a card through the door saying left on driveway.
Only there is 7ft high security gates so if they left it they would of had to launch it over the gates.
I contacted seller, they said they had a signature, i said that's great but i haven't signed for anything.
They refunded me & made a claim against the delivery co.
If the addressee hasn't signed for it there's not a lot they can do.
You need to read the small print though as royal mail don't offer a service where the addressee signs, it's just a signature at the delivery point not the person who the parcels addressed to .

IanA2

2,763 posts

162 months

Wednesday 23rd April 2014
quotequote all
Good result. I too have great bin men, I would endorse what others have said about being pretty opaque about their actions should you decide to send their employers a "well done" email.

littlebasher

3,779 posts

171 months

Wednesday 23rd April 2014
quotequote all
When the Xbox 360 was first released, the one my friend had preordered was delivered while he was at work.

As he wasn't it, they left it in his wheely bin outside his house and shoved a card through his door.

It was bin day, you can guess what happened next.

Courier company reimbursed


bltamil1

298 posts

144 months

Wednesday 23rd April 2014
quotequote all
littlebasher said:
When the Xbox 360 was first released, the one my friend had preordered was delivered while he was at work.

As he wasn't it, they left it in his wheely bin outside his house and shoved a card through his door.

It was bin day, you can guess what happened next.

Courier company reimbursed
What sort of lunatic would think that leaving parcels in a wheelie bin was a good idea???

IanA2

2,763 posts

162 months

Wednesday 23rd April 2014
quotequote all
bltamil1 said:
littlebasher said:
When the Xbox 360 was first released, the one my friend had preordered was delivered while he was at work.

As he wasn't it, they left it in his wheely bin outside his house and shoved a card through his door.

It was bin day, you can guess what happened next.

Courier company reimbursed
What sort of lunatic would think that leaving parcels in a wheelie bin was a good idea???
I my experience yodelling would think that the right tune... nuts

Mutley

3,178 posts

259 months

Wednesday 23rd April 2014
quotequote all
IanA2 said:
I my experience yodelling would think that the right tune... nuts
Yodel just leave with neighbours and don't leave a card

Mutley

3,178 posts

259 months

Wednesday 23rd April 2014
quotequote all
IanA2 said:
I my experience yodelling would think that the right tune... nuts
Yodel just leave with neighbours and don't leave a card

Jasandjules

69,885 posts

229 months

Wednesday 23rd April 2014
quotequote all
Tampon said:
So they are going to get a big Xmas pressie this year. Also a email to the council telling them how good that truck is in the local area.

All is well that ends well.
What I did with our binmen who took something for us which we later discovered they were not supposed to, was to put a pack of beer on the bin the next week with a note on it saying Thanks Binmen. It was gone when we came back soooo I am hopeful they enjoyed it.