Guess what - used car purchase problem. Help?
Discussion
Regarding code readers, I know OBDII, and the elm327, very well.
The trick is not getting the codes out of the car, it is knowing what they mean.
The OBDII standard covers mainly emissions related items, there are heaps of manufacturer specific codes.
Often an EML on won't even show up as an error in the standard OBDII set.
The OEM diagnostic tools know all the model-specific codes, and OEMs charge a lot of money for the information.
Generic scanners rely on reverse-engineering of information leaking to get this info, and they rarely do as good a job as the OEM tools.
How you use the information is a different matter.
ps
The truck standard (J1939?) is much better, probably because a truck / bus often has an engine from one manufacturer, transmission from a second, and body /cab from a third, and they all need to communicate.
The trick is not getting the codes out of the car, it is knowing what they mean.
The OBDII standard covers mainly emissions related items, there are heaps of manufacturer specific codes.
Often an EML on won't even show up as an error in the standard OBDII set.
The OEM diagnostic tools know all the model-specific codes, and OEMs charge a lot of money for the information.
Generic scanners rely on reverse-engineering of information leaking to get this info, and they rarely do as good a job as the OEM tools.
How you use the information is a different matter.
ps
The truck standard (J1939?) is much better, probably because a truck / bus often has an engine from one manufacturer, transmission from a second, and body /cab from a third, and they all need to communicate.
Just as an update - and thanks for all the ongoing advice, it is appreciated - the supplying dealer spoke to our local Peugeot garage and they weren't keen to take on an issue that another dealer had started investigating (even though all that had happened was a code reset and a no fault found).
So it's going back to the Peugeot garage an hour away - but the supplying dealer is sending someone up to collect the car from us, leave us a courtesy car to run around in and they will also deliver the car back to us when Peugeot have finished with it.
Annoying though it is to have the fault in the first place I still can't fault the supplying dealer's efforts to help us - refreshing after only ever reading horror stories.
So it's going back to the Peugeot garage an hour away - but the supplying dealer is sending someone up to collect the car from us, leave us a courtesy car to run around in and they will also deliver the car back to us when Peugeot have finished with it.
Annoying though it is to have the fault in the first place I still can't fault the supplying dealer's efforts to help us - refreshing after only ever reading horror stories.
Just check that you are insured to drive the courtesy car. A former colleague had had a Peugeot RCZ that was back for repairs far more often than a new car should be, and every time he was given a courtesy car, he had to pay a tenner a day to insure it. Very poor customer service for someone buying a £30,000+ car.
No problem with insurance on the courtesy car, my wife is covered to drive it FOC but I'm not. Fair enough.
They collected the car as promised, left a car for us to use and promised not to bring the 207 back until it was properly fixed. The supplying dealer must be getting pretty fed up with it too having burnt over £200 so far in diagnostic fees and failed repairs.....
I'm assuming there will be a point where they will just agree to take the car back and auction it off if the repair cost is too high, but we're just waiting to see what happens next now.
They collected the car as promised, left a car for us to use and promised not to bring the 207 back until it was properly fixed. The supplying dealer must be getting pretty fed up with it too having burnt over £200 so far in diagnostic fees and failed repairs.....
I'm assuming there will be a point where they will just agree to take the car back and auction it off if the repair cost is too high, but we're just waiting to see what happens next now.
charltjr said:
"This week" has become "28th August".
The quote from Pug customer services?
"Parts availability is outside the control of Peugeot UK"
What a useless shower of s
t!
Well that sucks, but at least your wife is not without a car, so still not the end of the world. The quote from Pug customer services?
"Parts availability is outside the control of Peugeot UK"
What a useless shower of s
t!Bravo to the dealer on this one.
Very true, although given the recent weather a 207 GTi with nice cold climate control would have been preferable to a clapped out '02 Corolla without working AC. It's far from an equivalent car and that's starting to grate but as you rightly say the dealer is being very good so mustn't grumble.
Just can't quite believe how useless Peugeot have been, no hint of an apology, no stock anywhere in the UK and no explanation as to why.
Still, on the plus side at this rate we'll have a very, very low mileage 207 for its age
Just can't quite believe how useless Peugeot have been, no hint of an apology, no stock anywhere in the UK and no explanation as to why.
Still, on the plus side at this rate we'll have a very, very low mileage 207 for its age
Op. How has this fault been diagnosed the, if they don't have a non collapsed cat to put on it? Also you say they are driving around in it to make sure of the fault, again, without having changed the part how do they know.
As for parts availability, I fear they are blowing smoke up your arse.
Why not fit an aftermarket cat for you, c. 200 quid or so. It's warrantied, IMO perfectly acceptable to fit to a 7 year old car, and surely won't mean car is off the road for 3 months?
Hate to say it but I reckon you're getting the runaround and by the time you get the car back, they hope you will give up!
Hope I'm wrong but it does seem a bit suss.
As for parts availability, I fear they are blowing smoke up your arse.
Why not fit an aftermarket cat for you, c. 200 quid or so. It's warrantied, IMO perfectly acceptable to fit to a 7 year old car, and surely won't mean car is off the road for 3 months?
Hate to say it but I reckon you're getting the runaround and by the time you get the car back, they hope you will give up!
Hope I'm wrong but it does seem a bit suss.
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