Supermarket self checkouts and mistakes

Supermarket self checkouts and mistakes

Author
Discussion

tenpenceshort

32,880 posts

216 months

Monday 28th July 2014
quotequote all
Mk3Spitfire said:
That wasn't a mistake....I really did buy 66....
Yeah, but you get those on expenses. wink

Mk3Spitfire

2,921 posts

127 months

Monday 28th July 2014
quotequote all
tenpenceshort said:
Mk3Spitfire said:
That wasn't a mistake....I really did buy 66....
Yeah, but you get those on expenses. wink
thumbup

Stoofa

958 posts

167 months

Monday 28th July 2014
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Fugazi said:
I'd always thought Tesco vouchers were linked to Clubcard ID's, therefore once scanned the voucher would be useless to use again?
Yup - this is the case. Your Clubcard account knows what vouchers you have and once used they vanish from your account (you can see all the vouchers your account has if you log into your online account). So if you attempt to use the voucher again the system will just say "Not valid". Designed this way so you can use vouchers online and then you cannot attempt to use them instore as well.

If the voucher is not Clubcard linked then yes, tell the machine you've got a voucher and scan it, then push any piece of paper you like into the machine.

mikekerr13

4 posts

201 months

Monday 28th July 2014
quotequote all
The supermarkets make a fortune out of the self checkout catching people out. If you buy a meal deal or get a special offer it wont automatically reduce the total, Ordinarily you will end up on the total page ready for payment with no deduction made. If you then press back as if to carry on shopping and the 'finish shopping' again the total will now deduct the saving, this caught me out for ages mainly because I was to lazy to add up what I had actually purchased myself.

S10GTA

12,638 posts

166 months

Monday 28th July 2014
quotequote all
mikekerr13 said:
The supermarkets make a fortune out of the self checkout catching people out. If you buy a meal deal or get a special offer it wont automatically reduce the total, Ordinarily you will end up on the total page ready for payment with no deduction made. If you then press back as if to carry on shopping and the 'finish shopping' again the total will now deduct the saving, this caught me out for ages mainly because I was to lazy to add up what I had actually purchased myself.
That is bks

Mk3Spitfire

2,921 posts

127 months

Monday 28th July 2014
quotequote all
mikekerr13 said:
The supermarkets make a fortune out of the self checkout catching people out. If you buy a meal deal or get a special offer it wont automatically reduce the total, Ordinarily you will end up on the total page ready for payment with no deduction made. If you then press back as if to carry on shopping and the 'finish shopping' again the total will now deduct the saving, this caught me out for ages mainly because I was to lazy to add up what I had actually purchased myself.
You waited 85 months to write that?

spikeyhead

17,192 posts

196 months

Monday 28th July 2014
quotequote all
mikekerr13 said:
The supermarkets make a fortune out of the self checkout catching people out. If you buy a meal deal or get a special offer it wont automatically reduce the total, Ordinarily you will end up on the total page ready for payment with no deduction made. If you then press back as if to carry on shopping and the 'finish shopping' again the total will now deduct the saving, this caught me out for ages mainly because I was to lazy to add up what I had actually purchased myself.
Top lurking, possibly a new record. It's complete bks but top lurking.

HTP99

22,404 posts

139 months

Monday 28th July 2014
quotequote all
mikekerr13 said:
The supermarkets make a fortune out of the self checkout catching people out. If you buy a meal deal or get a special offer it wont automatically reduce the total, Ordinarily you will end up on the total page ready for payment with no deduction made. If you then press back as if to carry on shopping and the 'finish shopping' again the total will now deduct the saving, this caught me out for ages mainly because I was to lazy to add up what I had actually purchased myself.
The multibuy discount comes off when you press the relevant means of payment button; I've queried it myself with the checkout person when presented with a final figure that hasn't taken into account any multibuy discounts.

markmullen

15,877 posts

233 months

Monday 28th July 2014
quotequote all
Hateful hateful things.

The scanning wand things Waitrose do are much better, no unexpected item nonsense, just scan everything as you put it into your bag, scan the barcode on the paypoint, swipe your waitrose card to end the transaction and then pay, bosh. I've yet to have one not work, unlike the stty stty stty unexpected item in bagging area machines which bring me close to smashing them up.

Mk3Spitfire

2,921 posts

127 months

Monday 28th July 2014
quotequote all
markmullen said:
Hateful hateful things.

The scanning wand things Waitrose do are much better, no unexpected item nonsense, just scan everything as you put it into your bag, scan the barcode on the paypoint, swipe your waitrose card to end the transaction and then pay, bosh. I've yet to have one not work, unlike the stty stty stty unexpected item in bagging area machines which bring me close to smashing them up.
So, what do you think about the self service checkouts then?

HTP99

22,404 posts

139 months

Monday 28th July 2014
quotequote all
I like self scanning tills, as long as you only have a few bits they are fine, however I absoloutely hate being stuck in a queue whilst there are ditherers using them, or people that can't get their head around new technology but decide to give it a go anyway, or the ones that don't bag up as they are going along; they pay then bag up whilst holding the queue up, or the ones that have a whole trolley full, or the ones that pay and then decide to analyse their receipt before vacating the till and again holding everyone else up.

Few things get me riled, self scanning people who fart about are one of them.

They are ideal for a quick nip in for a few items that can fit in a basket.

Mk3Spitfire

2,921 posts

127 months

Monday 28th July 2014
quotequote all
HTP99 said:
I like self scanning tills, as long as you only have a few bits they are fine, however I absoloutely hate being stuck in a queue whilst there are ditherers using them, or people that can't get their head around new technology but decide to give it a go anyway, or the ones that don't bag up as they are going along; they pay then bag up whilst holding the queue up, or the ones that have a whole trolley full, or the ones that pay and then decide to analyse their receipt before vacating the till and again holding everyone else up.

Few things get me riled, self scanning people who fart about are one of them.

They are ideal for a quick nip in for a few items that can fit in a basket.
Firstworldproblems.

wink

Mr_B

Original Poster:

10,480 posts

242 months

Monday 28th July 2014
quotequote all
So anyway, back to the original point, could you be done for shoplifting ( in the unlikely event they were to want to prosecute ) , is the onus on the store or me ?

spikeyhead

17,192 posts

196 months

Monday 28th July 2014
quotequote all
HTP99 said:
Few things get me riled, self scanning people who fart about are one of them.
Compared to the old biddy paying £25 in pennies at the regular checkout, having spent half an hour to locate her purse at the bottom of her push along trolley, which needed all the shopping removed to get at it, I'll take the self serve anytime.

Mk3Spitfire

2,921 posts

127 months

Monday 28th July 2014
quotequote all
Mr_B said:
So anyway, back to the original point, could you be done for shoplifting ( in the unlikely event they were to want to prosecute ) , is the onus on the store or me ?
Well that has kind of been answered. Technically yes, although you haven't shown any dishonesty, one of the fundamental elements of theft. It is unlikely it wold ever get as far as CPS, and if it did, the chances of them running with it are slim to none.

HTP99

22,404 posts

139 months

Monday 28th July 2014
quotequote all
Mk3Spitfire said:
HTP99 said:
I like self scanning tills, as long as you only have a few bits they are fine, however I absoloutely hate being stuck in a queue whilst there are ditherers using them, or people that can't get their head around new technology but decide to give it a go anyway, or the ones that don't bag up as they are going along; they pay then bag up whilst holding the queue up, or the ones that have a whole trolley full, or the ones that pay and then decide to analyse their receipt before vacating the till and again holding everyone else up.

Few things get me riled, self scanning people who fart about are one of them.

They are ideal for a quick nip in for a few items that can fit in a basket.
Firstworldproblems.

wink
Indeed, I just can't stand people who dither and fart about!

covboy

2,571 posts

173 months

Monday 28th July 2014
quotequote all
spikeyhead said:
Compared to the old biddy paying £25 in pennies at the regular checkout, having spent half an hour to locate her purse at the bottom of her push along trolley, which needed all the shopping removed to get at it, I'll take the self serve anytime.
Or her sister that hands over a wad of discount coupons, that the operator then has to go through individually to tell her which one's aren't valid !!

HTP99

22,404 posts

139 months

Monday 28th July 2014
quotequote all
spikeyhead said:
HTP99 said:
Few things get me riled, self scanning people who fart about are one of them.
Compared to the old biddy paying £25 in pennies at the regular checkout, having spent half an hour to locate her purse at the bottom of her push along trolley, which needed all the shopping removed to get at it, I'll take the self serve anytime.
I never go to a till when there is an "old biddy" infront as I know I will be queueing for a looooong time.

TBH if you only have a few items it's quicker to go to the cigarette kiosk.

I hate supermarkets so I like to be in and out as quickly as possible.

TurboHatchback

4,150 posts

152 months

Monday 28th July 2014
quotequote all
Self service machines are great for getting rid of shrapnel. Just pour in all your coppers and silvers, wait til it's finished counting them then pay the balance by card. Try that on an actual till and there is much confusion and annoyance.

HTP99

22,404 posts

139 months

Monday 28th July 2014
quotequote all
covboy said:
spikeyhead said:
Compared to the old biddy paying £25 in pennies at the regular checkout, having spent half an hour to locate her purse at the bottom of her push along trolley, which needed all the shopping removed to get at it, I'll take the self serve anytime.
Or her sister that hands over a wad of discount coupons, that the operator then has to go through individually to tell her which one's aren't valid !!
Or the ones that pay by card however no matter how many times they are shown, they still put the card in the machine the wrong way or upside down and then once they have it in the correct way they then have to delve into their diary to find the smallest bit of paper that has been folded a thousand times, unfold it, find their correct glasses and then read their PIN to put it in the machine and not press enter!