DVLA and DPA question.
Discussion
An old guy has lost £180 and it has been handed into the police by a Good Samaritan. The money was to buy a tax disc but the guy had to buy it with alternative funds. The number of the tax disc is known and has been provided to the police but the DVLA refuse to give the police the owners details as a crime has not been committed.
Do any DPA experts know which section of the act would prevent them from helping?
I suspect they're just trying to uphold their reputation as incompetent officious b
ds 
Alternatively if anyone knows an old chap in Spalding who lost the money (unlikely I know) he can be reunited with it via the serial number on the disc.
http://www.spaldingvoice.co.uk/news/cash-found-spa...
Do any DPA experts know which section of the act would prevent them from helping?
I suspect they're just trying to uphold their reputation as incompetent officious b
ds Alternatively if anyone knows an old chap in Spalding who lost the money (unlikely I know) he can be reunited with it via the serial number on the disc.
http://www.spaldingvoice.co.uk/news/cash-found-spa...
Eh?
Someone lost £180 that was handed in to the police.
No one knows who lost the money except for the DVLA who know it was meant to be used to buy VED which was paid for by other means but won't say who bought it?
If you don't know who lost the money how do you know he was going to buy VED with it?
Someone lost £180 that was handed in to the police.
No one knows who lost the money except for the DVLA who know it was meant to be used to buy VED which was paid for by other means but won't say who bought it?
If you don't know who lost the money how do you know he was going to buy VED with it?
The problem hear is not the DPA, it's people and the dpa
ask anyone in middle management what the dpa is and they will tell you it's a magic shield that prevents anyone from doing anything with anyone's personal data without their express permission or they will be entitled to huge sums in compensation
if you ask anyone in front line customer service, they will tell you it's an excuse for not doing things they promised like calling you back, or for not having the correct information available when you contact them.
ask anyone in middle management what the dpa is and they will tell you it's a magic shield that prevents anyone from doing anything with anyone's personal data without their express permission or they will be entitled to huge sums in compensation
if you ask anyone in front line customer service, they will tell you it's an excuse for not doing things they promised like calling you back, or for not having the correct information available when you contact them.
Roo said:
Eh?
Someone lost £180 that was handed in to the police.
No one knows who lost the money except for the DVLA who know it was meant to be used to buy VED which was paid for by other means but won't say who bought it?
If you don't know who lost the money how do you know he was going to buy VED with it?
My OH works in the Post Office where he was going to buy it. The police enquired on the off chance as the money was in a brown DVLA envelope and the staff remember him.Someone lost £180 that was handed in to the police.
No one knows who lost the money except for the DVLA who know it was meant to be used to buy VED which was paid for by other means but won't say who bought it?
If you don't know who lost the money how do you know he was going to buy VED with it?
So, back on topic...
I can't see how the DVLA can claim the DPA applies here.
WinstonWolf said:
I can't see how the DVLA can claim the DPA applies here.
Well the DVLA has to work under the DPA but more so under the Road Vehicles (Registration and Licensing) Regulations 2002 which states that they have to release information to the police in other to investigate a criminal offence or non-criminal parking offence when, if the information was withheld, it would be likely to stop or delay preventing or detecting crime or prosecuting offenders. Clearly this doesn't fit that.They also require the DVLA to release information to anyone who can prove that they have ‘reasonable cause’ to have it and they have to pay a fee to receive the information they have requested.
They can't release personal information under other circumstances.
So the only legal way for them to release the information is for someone other than the police to request it and pay a fee to receive it in the hope that repatriating the £180 will be seen as 'reasonable cause'.
WinstonWolf said:
I thought this would fit the 'reasonable cause' exception. And the police fall into the category 'anyone'.
I'd like to see the old guy reunited with his money
I doubt they would pay the fee.I'd like to see the old guy reunited with his money
This is the problem when there are rules for stuff rather than discretion, you get a situation nobody thought of that falls outside the rules and it all goes pear shaped.
Isn't this where on the telly the Post Office bod says they have to (insert reason for temporary absence from workstation) and just accidentally leave a bit of paper strategically behind, or something.
Strangely TV fantasy 1 v Real life common sense zero.
Good for Old Bill for at least trying to make a difference unfortunately thwarted by Knobs.
Strangely TV fantasy 1 v Real life common sense zero.
Good for Old Bill for at least trying to make a difference unfortunately thwarted by Knobs.
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