Impact of having insurance cancelled?

Impact of having insurance cancelled?

Author
Discussion

JQ

Original Poster:

5,733 posts

179 months

Friday 29th August 2014
quotequote all
Chap next to me has just has his home insurance cancelled by his insurer. Having gone through a bank account switch payment of the direct debit has not been made. Bank blame insurer, insurer blame bank. His insurer is not prepared to resolve the matter and consider the matter closed and his insurance cancelled.

He's taken it on the chin and is off getting new quotes. It's often quoted on here that cancelled insurance can have a serious impact going forward, so I'm just looking for an idea of what the actual real world impact may be. Is it going to push up the price of his insurance, if so will it be significant, or will it just be that some insurers won't want to quote?

Edited by JQ on Friday 29th August 10:38

LoonR1

26,988 posts

177 months

Friday 29th August 2014
quotequote all
Absolutely irrelevant on home insurance. Different matter for car insurance.

Simple as that.

JQ

Original Poster:

5,733 posts

179 months

Friday 29th August 2014
quotequote all
Cheers. Was worried he was setting himself up for future pain by not getting it resolved. I'll let him know.

Eclassy

1,201 posts

122 months

Friday 29th August 2014
quotequote all
LoonR1 said:
Absolutely irrelevant on home insurance. Different matter for car insurance.

Simple as that.
So assuming this was car insurance, what impact would it have on the insured getting new car insurance.

Bear in mind, the failed DD was through no fault of his.

mph1977

12,467 posts

168 months

Friday 29th August 2014
quotequote all
to some extent it's a case of the rules not catching up with the practice.

before payment by installemtns organised by the insurer was commonplace cancelling a policy was a very serious thing, failed DDs and 'cancelled' policies are more common now, it;s just 'da rulez' and/or the idiotic phone crones in the boilerhouses that pass for brokers in many cases can;t cope with this,

anonymous-user

54 months

Friday 29th August 2014
quotequote all
Same thing happened to us.

Insurer of new house got a digit wrong on the sort code (it was set up over the phone - a 30 was written down as 13), money wasn't taken, they then wrote to inform that the policy was cancelled.

During an irate phone call to them they ran through the bank details and that's when the error surfaced. Not my fault but they couldn't simply reinstate the policy and had to requote. Cue clench buttocks as the house has had subsidence and getting the previous owners insurer to continue cover was a condition of the mortgage. We thought they'd take the opportunity to duck out and refuse to quote.

Luckily the came back with an identical price and we are covered again but still, that's not the point.

Now here's the opportunity for LoonR1 to have a pop at me for not annunciating clearly over the phone or some such, seeing as he thinks I'm also to blame for the DVLA making a balls-up of a change of RK.

9mm

3,128 posts

210 months

Friday 29th August 2014
quotequote all
In my experience if the reason for cancellation is something like fraud then it will be troublesome for ever and a day.

If not, then it will restrict and inflate quotes on sites like consupermarket.com but shouldn't make much difference if you can speak to a person.

SV8Predator

2,102 posts

165 months

Friday 29th August 2014
quotequote all
9mm said:
In my experience if the reason for cancellation is something like fraud then it will be troublesome for ever and a day.

If not, then it will restrict and inflate quotes on sites like consupermarket.com but shouldn't make much difference if you can speak to a person.
At last! Someone with experience - not the usual PH "I imagine" or "I assume".

Now tell us what happened when your insurance policy was cancelled due to fraud?


LoonR1

26,988 posts

177 months

Friday 29th August 2014
quotequote all
Phil303 said:
Now here's the opportunity for LoonR1 to have a pop at me for not annunciating clearly over the phone or some such, seeing as he thinks I'm also to blame for the DVLA making a balls-up of a change of RK.
Aren't we precious rolleyes

I keep explaining that the RK status is irrelevant. Your mate didn't insure the car he bought off you properly. And you ignored the letters chasing this up. Nothing to do with them not processing the RK change. Keep banging the wrong drum though, someone will listen.

LoonR1

26,988 posts

177 months

Friday 29th August 2014
quotequote all
Eclassy said:
So assuming this was car insurance, what impact would it have on the insured getting new car insurance.

Bear in mind, the failed DD was through no fault of his.
There isn't one answer to that. It depends on the reason for cancellation, what caused it to reach that stage eh apathy, or insurer cock up. Depends on the insurer, some may care, others not give a stuff. And so on.

No chance of a one size fits all answer.

ging84

8,885 posts

146 months

Friday 29th August 2014
quotequote all
LoonR1 said:
Absolutely irrelevant on home insurance. Different matter for car insurance.

Simple as that.
Is the problem not that any insurance cancelled, not just car insurance can really hammer your options for getting car insurance.

LoonR1

26,988 posts

177 months

Friday 29th August 2014
quotequote all
ging84 said:
Is the problem not that any insurance cancelled, not just car insurance can really hammer your options for getting car insurance.
Nope. Car insurance matters for car insurance.

The Moose

22,844 posts

209 months

Friday 29th August 2014
quotequote all
LoonR1 said:
ging84 said:
Is the problem not that any insurance cancelled, not just car insurance can really hammer your options for getting car insurance.
Nope. Car insurance matters for car insurance.
What about motorbike insurance?

LoonR1

26,988 posts

177 months

Friday 29th August 2014
quotequote all
The Moose said:
What about motorbike insurance?
Ok vehicle insurance matters for vehicle insurance. I'd have thought that would've been clear but feel free to head into pedantry mode as is the joy of PH.

The Moose

22,844 posts

209 months

Friday 29th August 2014
quotequote all
LoonR1 said:
The Moose said:
What about motorbike insurance?
Ok vehicle insurance matters for vehicle insurance. I'd have thought that would've been clear but feel free to head into pedantry mode as is the joy of PH.
You need to calm the fk down dear.

I'm asking not to be a pedant, but because somethings in insurance are 'vehicle insurance' and somethings are 'vehicle type insurance'. For example, my motorbike NCB isn't transferable to a car policy, however my car accidents need to be listed on my motorbike policy.

You're all too quick to jump down people's throats...and then wonder why people make the LoonR1 comments. I for one actually think you offer a good service to the people of PH helping out with real industry experience as opposed to the IINAL legal advice etc.

LoonR1

26,988 posts

177 months

Friday 29th August 2014
quotequote all
People choose to read my posts in a shouty voice in their heads. Then they tell me to calm down. I don't write them in a shouty way, not an I a shouty person.

I do tend to be blunt though, always have been and always will be. I operate at a level where I don't need to pussyfoot around my staff and they don't with me either. We say it as we find it. I'm the same IRL.

The Moose

22,844 posts

209 months

Friday 29th August 2014
quotequote all
LoonR1 said:
People choose to read my posts in a shouty voice in their heads. Then they tell me to calm down. I don't write them in a shouty way, not an I a shouty person.

I do tend to be blunt though, always have been and always will be. I operate at a level where I don't need to pussyfoot around my staff and they don't with me either. We say it as we find it. I'm the same IRL.
You may not be saying it in a shouty voice (and for the record, I didn't read that as such), but your posts have a condescending and patronising tone to them for absolutely no reason at all.

In your work environment it's likely that whilst people may not know everything you know, they'll know a large portion of what you're discussing so you can be more blunt about things - most people on PH have a fraction of your knowledge of the insurance industry and the workings behind it hence why there's a negative reaction to a condescending and/or patronising post.

I'm not the only one to have picked up on it and this also isn't the first time I'm commented on it either.

LoonR1

26,988 posts

177 months

Friday 29th August 2014
quotequote all
But I've got a thick skin and can live with what others think of me. I do wonder why people (in general not you specifically) are so precious on here.

For info a lot of my staff know more than me. I tend to bring disparate directorates together, rather than have all the answers.

The Moose

22,844 posts

209 months

Friday 29th August 2014
quotequote all
LoonR1 said:
But I've got a thick skin and can live with what others think of me. I do wonder why people (in general not you specifically) are so precious on here.
Whilst I hear what you're saying, you don't seem to have as thick a skin as you might think.

Or maybe I'm misinterpreting your exasperation at some other forum contributors' comments about you.

As I said, I for one, value your input on insurance matters, if others don't.

LoonR1

26,988 posts

177 months

Friday 29th August 2014
quotequote all
I might react but it's forgotten very quickly too. There are one or two who seem to have a hard on for me, but I find that quite flattering.