Mistake made when buying advanced ticket. No refund

[Type R Tom]

Might be worth sticking them here:

http://www.ebay.co.uk/sch/Train-Tickets-/98982/i.h...

[sday12]

As said before, at the station, if not credit card co. or bank.

[Negative Creep]

sday12 said:

As said before, at the station, if not credit card co. or bank.

Why would the credit card company cancel the transaction? It's for preventing fraud and unauthorised payments, not for covering your own mistakes and unwanted goods.

[sday12]

Negative Creep said:

sday12 said:

As said before, at the station, if not credit card co. or bank.

Why would the credit card company cancel the transaction? It's for preventing fraud and unauthorised payments, not for covering your own mistakes and unwanted goods.

Responsible use of the credit company's product, goodwill and reputation.

[Magog]

If the tickets are non refundable and were purchased through a TOC then I'd definitely start with their customer relations department and be asking for some goodwill on their part. They might offer rail travel vouchers rather than cash though.

[MickC]

As a previous poster mentioned, passenger focus is the way to go, after you've asked the train companies customer relations to reconsider and they refuse (which they will). I have had success with this in the past regarding advance tickets, when I missed a train by minutes and had to buy a new full price ticket as per the Ts and Cs, they refunded me the cost of the original (cheaper) advance ticket as a gesture of goodwill. But only after I went to passenger focus.

So worth filling in the form, it might work.
http://www.passengerfocus.org.uk/

[wildcat45]

She's offered me the tickets is I fancy a day out in Birmingham I'll pay her for them.

A couple of questions.

The tickets are for the Airport ie the NEC. I am already going to the classic car show there in Nov. Mrs Wildcat has no interest in the Pistonheads show.

These are Cross Country tickets.

Can I change the date of travel in them?

If I can and they are for a set train, can I get off the train earlier? Say go to Brum fr the day?

Finally, other than the NEC, what is there to do for a day out in Birmingham? No insult to Brummies intended but apart from the now demolished Central TV, Longbridge, Solihull and a girl I used to go out with from Hall Green, I know nothing about the place. My wife would probably frown in me revisiting the Hall Green option.

I guess also, my cousin would have to make any changes as she bought the tickets.

[anonymous-user]

The art gallery in the City Centre is good. Ask the train company about the ticket conditions.

[Negative Creep]

wildcat45 said:

Can I change the date of travel in them?

If I can and they are for a set train, can I get off the train earlier? Say go to Brum fr the day?

I guess also, my cousin would have to make any changes as she bought the tickets.

You can't change the tickets but it's likely they'd refund them and sell you ones for another date (may not be the same price though). You can't get off early as that would be classed as breaking the journey and in some areas that can lead to a penalty fare. She'd have to make the changes, and if the tickets haven't been collected from the station you'd need her payment card to do it

[AKindSoul]

wildcat45 said:

I've a feeling she's going to have to write this one down to experience. £140's worth.

Any advice appreciated.

I have some advice seeing as you asked

£140 says one hundred and forty pounds, no need for your extra 's at the end

[Neonblau]

AKindSoul said:

I have some advice seeing as you asked

£140 says one hundred and forty pounds, no need for your extra 's at the end

£140 merely makes it pounds, i.e the plural of pound.

The OP's added " 's " correctly signifies the possessive, i.e the worth belonging to £140.

[wildcat45]

Neonblau said:

£140 merely makes it pounds, i.e the plural of pound.

The OP's added " 's " correctly signifies the possessive, i.e the worth belonging to £140.

Thanks for your defence which I appreciate but I fear he is correc't :-)