Lapsed insurance -

[Rick101]

Whilst I think that is true, I'm not sure I believe they are that smart.

You see some of the simple common sense queries put to insurers and the idiotic responses received.

How can they be so advanced on one hand and so behind on another?

Edited by Rick101 on Thursday 7th May 09:39

[Ninja59]

Not surprising, some even take the email domain in to account and charge more.

Some studies from last year found that hotmail addresses were more expensive than gmail ones whilst everything else remained the same.

[R Mutt]

TwigtheWonderkid said:

R Mutt said:

There shouldn't be anything in the algorithm that says 'desperate mug'. And repeatedly we're reassured the price is purely based on your risk profile,

Maybe within the group of people that leave buying their insurance until the last minute is a higher percentage of disorganised procrastinators. Not only do they leave buying their insurance until the last minute, they leave home for an appointment at the last minute, and have to rush because they are often late, they delay servicing and tyre changes, their direct debit is more likely to go down because they never got round to transfering the funds, etc.etc.

I'd say more likely a risk where people have just bought the car and are unfamiliar with it however they also know that I already own the car.

[KevinCamaroSS]

R Mutt said:

TwigtheWonderkid said:

R Mutt said:

There shouldn't be anything in the algorithm that says 'desperate mug'. And repeatedly we're reassured the price is purely based on your risk profile,

Maybe within the group of people that leave buying their insurance until the last minute is a higher percentage of disorganised procrastinators. Not only do they leave buying their insurance until the last minute, they leave home for an appointment at the last minute, and have to rush because they are often late, they delay servicing and tyre changes, their direct debit is more likely to go down because they never got round to transfering the funds, etc.etc.

I'd say more likely a risk where people have just bought the car and are unfamiliar with it however they also know that I already own the car.

It may be possible that you changed your risk profile by leaving the insurance to lapse.

[98elise]

Rick101 said:

Whilst I think that is true, I'm not sure I believe they are that smart.

You see some of the simple common sense queries put to insurers and the idiotic responses received.

How can they be so advanced on one hand and so behind on another?

Edited by Rick101 on Thursday 7th May 09:39

Because the call centre monkey is not the same person who does their data analysis and writes their algorithms.