Distance selling laws?

Author
Discussion

jamesedwards

207 posts

141 months

Wednesday 17th December 2014
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Butter Face said:
DSR wouldn't have applied if you'd gone there to collect it anyway.
No difference between having it delivered or collecting it as long as it was purchased before you got there. The only difference would be that you first saw the goods in a different location. I.e. Your home or the forecourt.

14 days cooling off after receiving or collecting said goods purchased via phone/email/post.

Red Devil

13,060 posts

208 months

Thursday 18th December 2014
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Breadvan72 said:
One poster has correctly pointed out that the DSR no longer apply. They were replaced by The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 with effect from 13 June 2014. There is a 21 day period during which a distance sale may be cancelled. In the case of a contract to buy a car that period does not start until the car is collected or delivered.
I'm having trouble finding anything that specifies this. Section 30 says otherwise. Can you provide a link to the 21 day period please?


anonymous-user

54 months

Thursday 18th December 2014
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21 days is me being on drugs or jet lagged or stupid. It's 14. Sozzer.

Re contracts: Some mistakenly assume that a contract to buy a car needs to be on a document, signed, or whatever, but you can make a contract to buy a car on the phone, in an email, or in a face to face conversation.

Usually, if you agree a deal on the phone and place a deposit, you are agreeing to buy the car and the cancellation rules apply. You could agree two separate contracts, the first an option to buy, the second to buy, but sham arrangements aimed at evading the regs might not stand scrutiny.