Bought car from main dealer. Told it had FSH,1 owner. Untrue

Bought car from main dealer. Told it had FSH,1 owner. Untrue

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Discussion

TooMany2cvs

29,008 posts

127 months

Thursday 7th April 2016
quotequote all
Tri-Star said:
What happened in the end?
They told us last January...
<points up>
rolo0151 said:
Some good advice given & confirmation of my own thoughts throughout the thread.
Yes, foolish of me to trust them but lesson learnt.
I got Jeep uk involved & wrote a letter with all the events/dates etc.

They've offered to replace the vehicle without any real resistance.
Happy with the outcome.

everyeggabird

351 posts

107 months

Saturday 9th April 2016
quotequote all
This brought back memories.

A dealer tried it on once, finally came to collecting the car and refused to take it without the promised service book, he handed over a pack of handbooks/service books. Got caught up in a bit of traffic on the way home and had a look at the books he had handed over, it was for a different bloody car.

I went straight back and in front of a few people in the showroom I told him in no uncertain terms what I thought of him. Closely followed by tearing up the paperwork and demanding the keys back to the p/ex I had left there.

hora

37,163 posts

212 months

Saturday 9th April 2016
quotequote all
Main dealer Toyota did this to me on a 4yr old car. Turned out if had one indie stamp in 4yrs. Their response?

'We'll give a fresh service bringing it right upto date'.

I got a full refund. I was pissed off.

I always ask to see the V5 AND history now. If it's 'can't it's data protection' (I've heard that before) or 'we keep all historys in a safe for safe keeping'. I walk. It means 'we are hiding something'.

Nowadays main dealers want full book price for the cost of a full Valet on patchy history/owner cars'

93DW

1,296 posts

104 months

Saturday 9th April 2016
quotequote all
hora said:
Main dealer Toyota did this to me on a 4yr old car. Turned out if had one indie stamp in 4yrs. Their response?

'We'll give a fresh service bringing it right upto date'.

I got a full refund. I was pissed off.

I always ask to see the V5 AND history now. If it's 'can't it's data protection' (I've heard that before) or 'we keep all historys in a safe for safe keeping'. I walk. It means 'we are hiding something'.

Nowadays main dealers want full book price for the cost of a full Valet on patchy history/owner cars'
It makes you wonder how some of the dealers stay open doesn't it? rolleyes

hora

37,163 posts

212 months

Saturday 9th April 2016
quotequote all
Half truth, relying heavily on the brand built up by their supplier over years etc etc that they sully.