Problem with main dealer vehicle repairs

[shep1001]

ruggedscotty said:

Letchworth, we constantly aim for the highest standards of customer satisfaction. Satisfying our customers is not always an easy task but by working together, by being flexible and adaptable, and by ensuring a caring attitude we will remain highly competitive and successful.

So they state this in black and white on their webpage

Take em to task and request that it is sorted. the botch on the rear screen - the screen is not to original standards and the repair with silver paint should only be used for small breaks and not long sections of missing element.....

Highly visible and not what I would call a small break.....

[Roo]

Adrian E said:

If it's nearly new and under factory warranty they should replace the glass because the heating elements aren't working. The fact that the heating elements aren't working because some pillock stuck a dealer sticker on them, then another pillock peeled it off without taking any care, followed by an attempt to bodge it and scarper, will probably not get mentioned to Nissan GB when they put in the claim for a faulty screen replacement....

That was my thought on it as well.