Insurance claim hassle

Author
Discussion

LoonR1

26,988 posts

177 months

Wednesday 25th February 2015
quotequote all
AyBee said:
Which is where things don't add up:
Option 1: Claims management company gives me a car, lets me get my car fixed where I want to and costs the insurance industry a lot;
Option 2: Own insurer lets me get my car fixed where I want but doesn't give me a car but is cheaper to the industry.

Where's the incentive to try and keep costs down for the industry?
The correct answer has already been posted, it I'm intrigued by the regular comment around "the insurance industry". Why do you think any company is responsible to the whole industry for its actions. For example, do you think Aldi have said "blimey we could be adversely impacting Tesco, by undercutting them on price, which won't be good for the industry, so let's not do it"

Or Tesco saying "by opening all these mega stores and smaller Metro / Express type stores we could be killing off the small corner shop, which wouldn't be good for the industry, so we'd better not do it"

AyBee

Original Poster:

10,533 posts

202 months

Friday 27th February 2015
quotequote all
LoonR1 said:
AyBee said:
Which is where things don't add up:
Option 1: Claims management company gives me a car, lets me get my car fixed where I want to and costs the insurance industry a lot;
Option 2: Own insurer lets me get my car fixed where I want but doesn't give me a car but is cheaper to the industry.

Where's the incentive to try and keep costs down for the industry?
The correct answer has already been posted, it I'm intrigued by the regular comment around "the insurance industry". Why do you think any company is responsible to the whole industry for its actions. For example, do you think Aldi have said "blimey we could be adversely impacting Tesco, by undercutting them on price, which won't be good for the industry, so let's not do it"

Or Tesco saying "by opening all these mega stores and smaller Metro / Express type stores we could be killing off the small corner shop, which wouldn't be good for the industry, so we'd better not do it"
Not sure I understand what you're saying LoonR1.

Update: I got in touch with the other guy's insurance and he told me they hadn't been able to get in touch with their insured. Having told him I'd wait on hold while he tried again, he got through and having initially denied liability, changed his mind when he was told of the consequences (funny that) smile Car being sorted at last!

Edited by AyBee on Friday 27th February 11:44