Tesco vouchers Stolen and Account Switched

[Kateg28]

Got an email in the early hours to say my email address to Tescos online had been successfully changed.

Not by me it hadn't.....

Anyhow got on to Tescos this morning and they were actually really good and as I had supporting documentation etc I was able to switch it all back. Took a while as there was quite a trail left with many things switched. The thieves had actually stolen my club card vouchers and are currently eagerly awaiting a playstation tv to be delivered to their local store.

Now this order has been cancelled and I have my vouchers back but I have the thieves mobile number. I would like to take revenge. Any useful (and legal) ideas?

It may just be a disposable so I have a limited window of opportunity.

[jesta1865]

publish it on facebook, then sit back and let them deal with it.

use it to fill in online forms asking for call backs for ppi etc.

[Collectingbrass]

Pass the details on to the police & let them deal with it.

[btcc123]

They will be using a PAYG mobile and not have registered it so not really worth doing anything.

[Kateg28]

Purity14 said:

Text them a picture of a blue waffle if you must, but it would be easier to just move on with your life.

I have moved on, it was just for my entertainment. It has taken me an hour of my life to sort it all out and gather documentation and just felt like having some amusement at their expense.

No big deal.

I have reported it to police for fraud and Tescos have all the details.

[scarble]

Kateg28 said:

are currently eagerly awaiting a playstation tv to be delivered to their local store.

This is the first I've heard of this "playstation tv" thing, not sure why anyone would want one but ok..
Surely if they've ordered this they'll be picking it up?
Lie in wait.. or, you know, get the police to?
I'd be worried about how they managed to do it, maybe?

[btcc123]

I just spoke to my wife about this thread as she is a customer services manager for Tesco and deals with Clubcard,E-mails,phone calls etc.

She said that over the last two years this is happening a hell of a lot with people taking over your E-maol address and is the same with all the companies with loyalty cards.The customer has to call the police and Tesco have a fraud team that work in conjunction with the police to investigate the cases.She is aware that at least 20 people have gone to prison for this fraud and thats just with Tesco.

[Roo]

Sure I read something about this in the paper within the last few days.

[Exige77]

I had this problem. Had 6/700 worth of vouchers. Took 2 years to sort it out fully. Right pain in the sr$e.

[BobSaunders]

Call them, tell them their playstation tv has been delivered, send them on a merry little dance.

[MonTheF1sh]

Not that I've ever done it but an hour spent here will make you feel better.....
https://www.google.co.uk/?gws_rd=ssl#safe=off&...

[anonymous-user]

Collectingbrass said:

Pass the details on to the police & let them deal with it.

Will it just be filed in the bin?
Or down as a 'civil' offence at best.

As others say the OP has got his vouchers back, toerag has nothing what's the crime ?

[gtidriver]

I have a old phone that is on pay as you go,if i have anyone that needs annoying i paste the script of othello to there number, did it to my mum, i used her as a control, she was not amused,over 500 texts came through.

[Some Gump]

Ring him posing as tesco. Tell them free delivery, request address. Visit address armed with bulk quantities of cheap birdseed. Scatter liberally round car and await stty revenge.

[ModernAndy]

Surely you get tesco to tell the thieves their playstation or TV or whatever it is has been delivered to the store and have the store detective waiting for them who can then call the police when they arrive?

[Toltec]

gtidriver said:

I have a old phone that is on pay as you go,if i have anyone that needs annoying i paste the script of othello to there number, did it to my mum, i used her as a control, she was not amused,over 500 texts came through.

For a moment I thought you meant code for the game, then realised you probably meant the play.

[hidetheelephants]

btcc123 said:

I just spoke to my wife about this thread as she is a customer services manager for Tesco and deals with Clubcard,E-mails,phone calls etc.

She said that over the last two years this is happening a hell of a lot with people taking over your E-maol address and is the same with all the companies with loyalty cards.The customer has to call the police and Tesco have a fraud team that work in conjunction with the police to investigate the cases.She is aware that at least 20 people have gone to prison for this fraud and thats just with Tesco.

What is the mechanism of them taking over accounts and are they learning whether accounts have a large credit/vouchers balance or just stealing accounts at random?

[LoonR1]

gtidriver said:

I have a old phone that is on pay as you go,if i have anyone that needs annoying i paste the script of othello to there number, did it to my mum, i used her as a control, she was not amused,over 500 texts came through.

You've not thought this through have you. Firstly it'll cost you money to that on a PAYG phone. Second,y it takes more than 500 texts for Othello amd thirdly the guy who did it did the whole of Shakespeare's works. Other than that Cool Story Bro.


http://www.bristolpost.co.uk/Bristol-man-gets-reve...

[anonymous-user]

ModernAndy said:

have the store detective waiting for them who can then call the police when they arrive?

How will the store detective detain them until the police arrive ( maybe a couple of days later )

[btcc123]

hidetheelephants said:

btcc123 said:

I just spoke to my wife about this thread as she is a customer services manager for Tesco and deals with Clubcard,E-mails,phone calls etc.

She said that over the last two years this is happening a hell of a lot with people taking over your E-maol address and is the same with all the companies with loyalty cards.The customer has to call the police and Tesco have a fraud team that work in conjunction with the police to investigate the cases.She is aware that at least 20 people have gone to prison for this fraud and thats just with Tesco.

What is the mechanism of them taking over accounts and are they learning whether accounts have a large credit/vouchers balance or just stealing accounts at random?

She is not sure of the mechanism of taking over the accounts as her main job is to make sure the customers are happy after their call,E-mail etc so basically if the people take a call for something like theft of their vouchers they pass it to her.She did say that their are at least 6 E-mail addresses that keep coming up quite often,the customer is always reimbursed if it genuine but their are loads of customers that try to con her by saying they have not received the vouchers or lost them but she tells then when and where they spent them so know they are being dishonest.

Every theft to vouchers and it seams to be random amounts is reported to the Tesco fraud team along with issues with internet shopping,home shopping,staff fraud etc and they work closely with a police dept that deals with this fraud.It seams to be getting worse and although the thieves my think it is minor as they are vouchers but actually they are stealing money.