repeatedly pulled for no insurance on national database...
Discussion
hedgefinder said:
I did ask the insurance company for a contact number for the Mid and was told there wasnt one...
I was also told that the MiD would only update the database at the request of the insurance company and not myself.
Try emailing them under the feedback section for their services.I was also told that the MiD would only update the database at the request of the insurance company and not myself.
Edited by hedgefinder on Thursday 16th April 13:57
Primarily it's for services relating to locating an insurer here or abroad but no harm in emailing them and advising the issue.
http://www.mib.org.uk/Customer+Charter+and+Feedbac...
ZOLLAR said:
Try emailing them under the feedback section for their services.
Primarily it's for services relating to locating an insurer here or abroad but no harm in emailing them and advising the issue.
http://www.mib.org.uk/Customer+Charter+and+Feedbac...
emailed them ...cant do any harm..thanks.Primarily it's for services relating to locating an insurer here or abroad but no harm in emailing them and advising the issue.
http://www.mib.org.uk/Customer+Charter+and+Feedbac...
minor update.... morning post just arrived - at 2.35pm...
Recieved a letter from the Insurance company dated Monday admitting that they had failed to submit the new vehicle details to the Mid back in January. They have also included a cheque as compensation for Fridays incident with the Police, but no further explaination other than they failed to update the details in January.
Recieved a letter from the Insurance company dated Monday admitting that they had failed to submit the new vehicle details to the Mid back in January. They have also included a cheque as compensation for Fridays incident with the Police, but no further explaination other than they failed to update the details in January.
On the first pull it was a shock and worry that the car was going to be seized as I couldnt prove it was insured... until I remembered the previous vehicle registration on the policy.
Since then its more the inconvenience of being pulled up and having to explain things as its usually in heavy traffic/and or roadwork areas either on the way to or returning from work.. a right pita .. luckily I am not doing that route again until next week , so may avoid being pulled agian before its on the database.
Since then its more the inconvenience of being pulled up and having to explain things as its usually in heavy traffic/and or roadwork areas either on the way to or returning from work.. a right pita .. luckily I am not doing that route again until next week , so may avoid being pulled agian before its on the database.
LoonR1 said:
Finally, since the introduction of CIE, the levy insurers pay to theMiB has fallen and they've even received a rebate. You may have seen a small drop in your premium as a result.
I find this interesting. I had wondered whether there had been a positive financial outcome.hedgefinder said:
minor update.... morning post just arrived - at 2.35pm...
Recieved a letter from the Insurance company dated Monday admitting that they had failed to submit the new vehicle details to the Mid back in January. They have also included a cheque as compensation for Fridays incident with the Police, but no further explaination other than they failed to update the details in January.
So you're saying the pages of talk laying the boot in about poor IT systems was actually because of a human error?Recieved a letter from the Insurance company dated Monday admitting that they had failed to submit the new vehicle details to the Mid back in January. They have also included a cheque as compensation for Fridays incident with the Police, but no further explaination other than they failed to update the details in January.
Who'd have thought
Glad it's sorted though!
Autopilot said:
So you're saying the pages of talk laying the boot in about poor IT systems was actually because of a human error?
Who'd have thought
Glad it's sorted though!
No, the pages about IT systems were to do with the fact that, even without human error (which was quite obviously an issue here given the length of delay), the system allows up to a week for details to be updated, and doesn't even have any penalties built in if that absurdly lax target isn't met!Who'd have thought
Glad it's sorted though!
A well implemented system would make it physically impossible to issue a policy without corresponding details being sent automatically to the MID either immediately (which the database itself apparently supports) or, as a minimum, on an overnight batch update. That would not be hard to implement even on a legacy system and would avoid this sort of error for good.
Edited by Variomatic on Thursday 16th April 18:33
Variomatic said:
No, the pages about IT systems were to do with the fact that, even without human error (which was quite obviously an issue here given the length of delay), the system allows up to a week for details to be updated, and doesn't even have any penalties built in if that absurdly lax target isn't met!
A well implemented system would make it physically impossible to issue a policy without corresponding details being sent automatically to the MID either immediately (which the database itself apparently supports) or, as a minimum, on an overnight batch update. That would not be hard to implement even on a legacy system and would avoid this sort of error for good.
It's still not the computer but the numpties who design the process and rules. A well implemented system would make it physically impossible to issue a policy without corresponding details being sent automatically to the MID either immediately (which the database itself apparently supports) or, as a minimum, on an overnight batch update. That would not be hard to implement even on a legacy system and would avoid this sort of error for good.
Edited by Variomatic on Thursday 16th April 18:33
Hope it's sorted soon
BertBert said:
I assume it's not as simple as part of the reg transposed?
I got into a pickle using the reg off the car when I took over a 12 month old company car. Turned out the supplying dealer had transposed two digits.
Bert
no, the insurance company have assured me that they have all the details and they are correct - and have been since January - they just failed to update them on MiD.I got into a pickle using the reg off the car when I took over a 12 month old company car. Turned out the supplying dealer had transposed two digits.
Bert
I did also contact the MiD last week and recieved a reply - they cant do anything and its nothing to do with them according to the reply - its up to the insurance company to sort it out.... eventually.. hopefully..
LoonR1 said:
hedgefinder said:
The insurance was changed over in January and paid for immediately, together with an insurance policy doument being emailed to me, no contact from anyone since.
Pulled over twice since Friday and told that the vehicle is still not shown as insured on the database........ or maybe I am making it all up.....
Maybe you are, maybe you're not. There are currently a few threads running on here that are clearly works of fiction. Pulled over twice since Friday and told that the vehicle is still not shown as insured on the database........ or maybe I am making it all up.....
My query stands. If your car is showing as no insurance and it is your car, registered at your address, then you would have received a chaser form the mIb, who administer MID chasing you to either get insurance or face a fine. Why haven't you received these either? Seems very convenient.
I have never had a letter for buying a car having it delivered to my address and kept off the road, registered in my name and uninsured.
With this being a new purchase for the OP, from my experience, he wouldnt recieve a letter from the mib, you only seem to get one when you cancel a policy but keep the car.
LoonR1 said:
randlemarcus said:
Be careful what you wish for. BACS is a separate entity. Wouldn't it be nice and convenient to not have to remember difficult things like points and claims and NCD, but to have a single entity that does all that for you, and better still, updates everything in real time?
It's all coming. 
t requirements documents they produce, and I'd sadly have to say that I'm not surprised that the system is this way.Loon, while you have much to contribute on the insurance side of these forums, and I for one find it immensely valuable, I have to say that (and I'm paraphrasing) "if they could have done MID better, they would have, for the money" is a quite staggeringly naive position to take.
There's nothing of substance wrong with MID and the interface to it. There's a body firmly convinced that unless all insurers' systems are connected to it in real time, it is somehow fundamentally broken. It's not, it's not intended to be a real time update system. It doesn't need to be.
Bert
Bert
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