repeatedly pulled for no insurance on national database...

repeatedly pulled for no insurance on national database...

Author
Discussion

masermartin

1,629 posts

177 months

Tuesday 21st April 2015
quotequote all
BertBert said:
There's nothing of substance wrong with MID and the interface to it. There's a body firmly convinced that unless all insurers' systems are connected to it in real time, it is somehow fundamentally broken. It's not, it's not intended to be a real time update system. It doesn't need to be.

Bert
This would be the system that's checked against by ANPR, right? wink

GC8

19,910 posts

190 months

Tuesday 21st April 2015
quotequote all
ANPR uses last weeks data, so even if the master database was updated in real time, the police officers in cars would be looking at data ranging from yesterday's to a week ago's, depending on how often they update their copy.

Jonsv8

7,227 posts

124 months

Tuesday 21st April 2015
quotequote all
GC8 said:
ANPR uses last weeks data, so even if the master database was updated in real time, the police officers in cars would be looking at data ranging from yesterday's to a week ago's, depending on how often they update their copy.
And continual insurance etc should mean it's unlikely to be wrong except in circumstances like the OP.

I had a customer once who wanted to implement SAP Hana to give real time reporting on what was in stock - he didn't get that his stock men took up to 3 days to enter the materials into the system and why that mattered. It's only ever as good as the weakest link.


masermartin

1,629 posts

177 months

Wednesday 22nd April 2015
quotequote all
Jonsv8 said:
GC8 said:
ANPR uses last weeks data, so even if the master database was updated in real time, the police officers in cars would be looking at data ranging from yesterday's to a week ago's, depending on how often they update their copy.
And continual insurance etc should mean it's unlikely to be wrong except in circumstances like the OP.
And every time everyone's insurance comes up for renewal, which is why I don't get how this doesn't happen all the time with the system as crap as it (apparently) is.

randlemarcus

13,522 posts

231 months

Wednesday 22nd April 2015
quotequote all
masermartin said:
Jonsv8 said:
GC8 said:
ANPR uses last weeks data, so even if the master database was updated in real time, the police officers in cars would be looking at data ranging from yesterday's to a week ago's, depending on how often they update their copy.
And continual insurance etc should mean it's unlikely to be wrong except in circumstances like the OP.
And every time everyone's insurance comes up for renewal, which is why I don't get how this doesn't happen all the time with the system as crap as it (apparently) is.
Easy one. Because 99.99% of MID updates go through without any issue whatsoever, within the fairly slack timeframe. But that's OK because the police copies are also on a fairly slack timeframe. Everythign works, because its all a bit vague - Public Sector IT at it's very best.

Jonsv8

7,227 posts

124 months

Wednesday 22nd April 2015
quotequote all
masermartin said:
Jonsv8 said:
GC8 said:
ANPR uses last weeks data, so even if the master database was updated in real time, the police officers in cars would be looking at data ranging from yesterday's to a week ago's, depending on how often they update their copy.
And continual insurance etc should mean it's unlikely to be wrong except in circumstances like the OP.
And every time everyone's insurance comes up for renewal, which is why I don't get how this doesn't happen all the time with the system as crap as it (apparently) is.
It shouldn't happen on renewal. I was insured on Friday last week. I'll be insured on Friday this week. If my insurance changes in between so what.

I'd grant you that being up to date would be better but even then its likely to be an overnight change. Or you could work on just changes but capturing the change over night is a pain as you are reliant on the source systems knowing whether the data has already been sent so realistically each insurance company needs to dump out all the cars they've insured all the time. And then do they dump a copy to each police car and ANPR system or does that have to revert back to the master in real time?

System integration and databases are pretty well trodden paths and the downsides, performance, data quality etc are things that people have battled with for years.

A perfect world using 21st century technology and the internet generation would not have a central database at all but for every check to use something like a Gaian database and in real time query the various insurance provider databases, cross reference with the DVLA for vehicle information and tax, look up when the car was last spotted and use geospacial techniques to know if its feasible to be where you've just seen it (spot cloning) and so on.. we're a long way from full integration in real time.

BertBert

19,039 posts

211 months

Wednesday 22nd April 2015
quotequote all
randlemarcus said:
Easy one. Because 99.99% of MID updates go through without any issue whatsoever, within the fairly slack timeframe. But that's OK because the police copies are also on a fairly slack timeframe. Everythign works, because its all a bit vague - Public Sector IT at it's very best.
disagree. public sector IT is doing what was asked of it. I'm quite happy not to have stumped up for an over specified system. A breath of fresh public sector IT air.
Bert

FurryExocet

3,011 posts

181 months

Wednesday 22nd April 2015
quotequote all
BertBert said:
disagree. public sector IT is doing what was asked of it. I'm quite happy not to have stumped up for an over specified system. A breath of fresh public sector IT air.
Bert
Although to be fair, we do pay over the odds for some of the stuff which is st biggrin

randlemarcus

13,522 posts

231 months

Wednesday 22nd April 2015
quotequote all
BertBert said:
randlemarcus said:
Easy one. Because 99.99% of MID updates go through without any issue whatsoever, within the fairly slack timeframe. But that's OK because the police copies are also on a fairly slack timeframe. Everythign works, because its all a bit vague - Public Sector IT at it's very best.
disagree. public sector IT is doing what was asked of it. I'm quite happy not to have stumped up for an over specified system. A breath of fresh public sector IT air.
Bert
Did I write that badly? I was actually complimenting them, though I will grant you that my disdain for UK Public Sector IT is very very nearly bottomless smile

masermartin

1,629 posts

177 months

Thursday 23rd April 2015
quotequote all
Jonsv8 said:
It shouldn't happen on renewal. I was insured on Friday last week. I'll be insured on Friday this week. If my insurance changes in between so what.
Maybe the missing piece of the puzzle for me is that I've assumed that the query is "Give me details of AB23 CDE" and the reply is "Insured until 15/5/15". Then there is a problem when 15/5/15 is between the times that the car and/or MID are updated with the new policy running to 15/5/16. Looking at it again, the whole system works much better if the query is "Give me details of AB23 CDE" and the reply is "Insured". Typical developer mindset, including extra metadata in the response, just in case. hehe

hedgefinder

Original Poster:

3,418 posts

170 months

Thursday 23rd April 2015
quotequote all
as an update, after having checked everyday since I was informed about askmid my vehicle
is now showing on the database

so thats originally and correctly insured on the - 05/01/15
then reported/updated by insurance company - 10/04/15
and now updated on the database - 23/04/15


now between the second 2 thats a pretty large discrepancy by anyones standards....




Edited by hedgefinder on Thursday 23 April 12:42

Jonsv8

7,227 posts

124 months

Thursday 23rd April 2015
quotequote all
masermartin said:
Jonsv8 said:
It shouldn't happen on renewal. I was insured on Friday last week. I'll be insured on Friday this week. If my insurance changes in between so what.
Maybe the missing piece of the puzzle for me is that I've assumed that the query is "Give me details of AB23 CDE" and the reply is "Insured until 15/5/15". Then there is a problem when 15/5/15 is between the times that the car and/or MID are updated with the new policy running to 15/5/16. Looking at it again, the whole system works much better if the query is "Give me details of AB23 CDE" and the reply is "Insured". Typical developer mindset, including extra metadata in the response, just in case. hehe
Does it not just ask "is the car insured right now?"

I thought it was like the road tax farce.. does it have insurance and an MOT right now...? If yes.. you can tax from next month on even if both run out tomorrow/before next month, why bother with the check at all, just bank the cash.

masermartin

1,629 posts

177 months

Thursday 23rd April 2015
quotequote all
Jonsv8 said:
Does it not just ask "is the car insured right now?"
No idea, it does seem to work a lot better if that's the case though.

Willhire89

1,328 posts

205 months

Thursday 23rd April 2015
quotequote all
hedgefinder said:
Originally insured on the - 05/01/15
Reported/updated by insurance company - 10/04/15
Updated on the MID database - 23/04/15
Should we have a sweepstake on when it makes it to the ANPR system and you get stopped for the last time? rolleyes

Roo

11,503 posts

207 months

Thursday 23rd April 2015
quotequote all
hedgefinder said:
as an update, after having checked everyday since I was informed about askmid my vehicle
is now showing on the database

so thats originally and correctly insured on the - 05/01/15
then reported/updated by insurance company - 10/04/15
and now updated on the database - 23/04/15


now between the second 2 thats a pretty large discrepancy by anyones standards....




Edited by hedgefinder on Thursday 23 April 12:42
But between the last two is within the fourteen days allowed.

hedgefinder

Original Poster:

3,418 posts

170 months

Friday 24th April 2015
quotequote all
Roo said:
But between the last two is within the fourteen days allowed.
allowed by the insurance company obviously...... I would suggest that 14 days is not really an acceptable timeframe considering the possible problems it can potentially cause... a couple of days maybe, unless they sent the update via mail which was carried to Milton Keynes by a three legged donkey via the Sahara.

hedgefinder

Original Poster:

3,418 posts

170 months

Friday 24th April 2015
quotequote all
rather laughably I have just recieved a letter from the MiD threatening me with fines ect dated the day after I emailed them regarding my car not being on their database..
lets hope all uninsured drivers also call them to inform them of their situation in the future.....

BertBert

19,039 posts

211 months

Friday 24th April 2015
quotequote all
randlemarcus said:
Did I write that badly? I was actually complimenting them, though I will grant you that my disdain for UK Public Sector IT is very very nearly bottomless smile
More likely me being a bit of a divvy!

hedgefinder

Original Poster:

3,418 posts

170 months

Monday 24th August 2015
quotequote all
well, it seems this insurance company is the gift that just keeps on giving.......

Policy expired Saturday and I requested proof of no claims discount on Friday as I changed to another insurer.
Proof of no claims is emailed to me this morning showing that have 0 years no claims! Pretty strange as I had maximum no claims when I started with them 12 months ago and havent made a claim!

GC8

19,910 posts

190 months

Monday 24th August 2015
quotequote all
Dont worry: a phone call to the ombudsman will soon see them finding it.