Tenant acting unreasonably

Author
Discussion

theboss

6,909 posts

219 months

Thursday 7th May 2015
quotequote all
Can somebody explain the purpose of these inspections? There are references above to the home being kept untidily - but surely you're looking for signs of serious neglect/mistreatment of the property and any furnishings rather than wanting to ensure the tenant makes his bed every morning. Genuine question - I've rented for 15 years and never been the subject of an inspection by agency or landlord so am curious as to why some would do this but others wouldn't.

jbsportstech

5,069 posts

179 months

Thursday 7th May 2015
quotequote all
theboss said:
Can somebody explain the purpose of these inspections? There are references above to the home being kept untidily - but surely you're looking for signs of serious neglect/mistreatment of the property and any furnishings rather than wanting to ensure the tenant makes his bed every morning. Genuine question - I've rented for 15 years and never been the subject of an inspection by agency or landlord so am curious as to why some would do this but others wouldn't.
They are to check the tenant is abiding by the terms of the agreement and looking after the property and only the people who are supposed to live are etc.

Whilst it might seem a waste of time to you I have know a landlord who property was turned into cannabis factory which ending up costing him £6k in repairs to relet the property. I have also had a friend who moved into a house that had been rented to a family of 3 foreigners and they had trashed the place in 3 years and had 12 people living there when they were evicted and they never paid any bills again this costs the landlord and was left out of pocket. Other things I have seen is people who keep rooms full of stuff as they are ill which causes damp issues.

Once you have a tenant with good history who looks after the property 6 months is fine I think but I have agents do 3 months religiously and one agent who didnt do one for 18 months.

Hooli

32,278 posts

200 months

Thursday 7th May 2015
quotequote all
Mandalore said:
That wording looks like it was pulled straight off of the internet.


I can just imagine some peanut brain listening to half a story told by the tenant and then proceeding to give him bad advice.
Odd, I never saw that thread on PH laugh

superlightr

Original Poster:

12,850 posts

263 months

Thursday 7th May 2015
quotequote all
yes - its to check for obvious damage or other clear breaches of the tenancy agreement but also to give the owner an update on possible maintenance issues and to give them an indication if the property will need redecorating or new carpets in the near future, new kitchen, bathroom etc, so the owner can plan ahead and issues dont come out of the blue.
We also chat with the tenant to hear if any issues are affecting them which we can help with and improve etc. We want the tenant to be happy as well but we are here to protect the owners legal and financial interest in the property so when they frustrate that we get worried.


superlightr

Original Poster:

12,850 posts

263 months

Monday 13th July 2015
quotequote all
update:

NTQ was given to him and went quiet for 2 months.

When his 2 months were up (last week ) he jubilantly declared that he had not moved out as the notice he received was not signed and ergo and WP he wanted 2 months compensation to move out and generously wont sue us and also wants a 1st class reference.

Had pleasure in telling him we have proof it was signed but in any event the s21 notice does not have to be signed as per a Court of Appeal case and he had not fear that any reference we write will completely be truthful about his conduct during the tenancy.

Instructing Solicitors this week.
Had his Solicitors (just instructed) telephone me trying trying to see if there was a way to stop legal action as he now wanted to move out asap. asked them to write.

oh what a surprise. ergo and WP that silly tenant.


Edited by superlightr on Monday 13th July 12:14


Edited by superlightr on Monday 13th July 12:14

Pegscratch

1,872 posts

108 months

Monday 13th July 2015
quotequote all
My calm, collected response would be pretty much as follows;

Dear (whoever is now having to pick up the pieces of some pub legal advice),

No.

Many thanks,
X

superlightr

Original Poster:

12,850 posts

263 months

Monday 13th July 2015
quotequote all
but with the business head on if the tenant can actually move out within a reasonable time frame ie 2 weeks then it would be silly for our landlord to incur solicitor fees.

We all want an amicable solution so have to be pragmatic.

Durzel

12,254 posts

168 months

Monday 13th July 2015
quotequote all
It would be cathartic to drag him through the courts, but that's all it would be. No sense in chasing a pyrrhic victory really when an smoother and vastly cheaper one is available, no matter how "boring" a resolution that is.

JustinP1

13,330 posts

230 months

Monday 13th July 2015
quotequote all
Durzel said:
It would be cathartic to drag him through the courts, but that's all it would be. No sense in chasing a pyrrhic victory really when an smoother and vastly cheaper one is available, no matter how "boring" a resolution that is.
A good friend of mine is actually in this position.

Couple and young child move in, after a bidding war for the 8000sq ft property in rural area, agreed on £3000 per month on the basis tenant would pay 6 months rent up front on a 12 month tenancy.

Moving in day comes, and they don't have it, and they just pay one month's rent as deposit and first month's rent.

That's the last payment they've paid, and they are 8 months in...

They have landlord insurance, who have been very good at getting them out. Tenants turned up to the eviction hearing saying they had problems with their business, and a bank statement showing they had the £10k arrears in their account, and in any case they'd need two months to move out.

They don't pay a penny, and more than two months later, the insurance company had to instruct bailiffs, however, luckily they are out.

It seems that the references must have been dodgy, and the tenant knows full well how to play the system. The insurance company have never seen anything like it with a high-end property.

However, while the insurance company are paying the lost rent, they are not chasing the tenants for the arrears, so, they will have a clean credit record to do the same again...

superlightr

Original Poster:

12,850 posts

263 months

Monday 13th July 2015
quotequote all
JustinP1 said:
A good friend of mine is actually in this position.

Couple and young child move in, after a bidding war for the 8000sq ft property in rural area, agreed on £3000 per month on the basis tenant would pay 6 months rent up front on a 12 month tenancy.

Moving in day comes, and they don't have it, and they just pay one month's rent as deposit and first month's rent.

That's the last payment they've paid, and they are 8 months in...

They have landlord insurance, who have been very good at getting them out. Tenants turned up to the eviction hearing saying they had problems with their business, and a bank statement showing they had the £10k arrears in their account, and in any case they'd need two months to move out.

They don't pay a penny, and more than two months later, the insurance company had to instruct bailiffs, however, luckily they are out.

It seems that the references must have been dodgy, and the tenant knows full well how to play the system. The insurance company have never seen anything like it with a high-end property.

However, while the insurance company are paying the lost rent, they are not chasing the tenants for the arrears, so, they will have a clean credit record to do the same again...
the tenant - not someone with part of a surname of xxxxx de xxxx by any chance?

jbsportstech

5,069 posts

179 months

Monday 13th July 2015
quotequote all
I have never seen a tenants reference and have always paid on time and tried not to rock the boat.Do they ask about condition or are the concerned with rent payment?

I assume give them a good reference as they pay and look after the place but just get funny about inspections.

JustinP1

13,330 posts

230 months

Monday 13th July 2015
quotequote all
superlightr said:
JustinP1 said:
A good friend of mine is actually in this position.

Couple and young child move in, after a bidding war for the 8000sq ft property in rural area, agreed on £3000 per month on the basis tenant would pay 6 months rent up front on a 12 month tenancy.

Moving in day comes, and they don't have it, and they just pay one month's rent as deposit and first month's rent.

That's the last payment they've paid, and they are 8 months in...

They have landlord insurance, who have been very good at getting them out. Tenants turned up to the eviction hearing saying they had problems with their business, and a bank statement showing they had the £10k arrears in their account, and in any case they'd need two months to move out.

They don't pay a penny, and more than two months later, the insurance company had to instruct bailiffs, however, luckily they are out.

It seems that the references must have been dodgy, and the tenant knows full well how to play the system. The insurance company have never seen anything like it with a high-end property.

However, while the insurance company are paying the lost rent, they are not chasing the tenants for the arrears, so, they will have a clean credit record to do the same again...
the tenant - not someone with part of a surname of xxxxx de xxxx by any chance?
Jonny de Coqk? smile

I don't know their name, but I know it is not of European origin, so I don't think it's them.

These folk were very clued up on their rights, and in hindsight played a game. They even gave my friend a £300 gift of an electric item when they met on moving in day and rolled up in an Audi R8.

In hindsight, this was just to promote a greater reciprocity and buy them more goodwill when they knew they would need it.

They rented an 8000 sq ft place, and apparently lived in only 3 or 4 of the rooms, and came with little furniture or belongings. They didn't pay council tax or any other utility when they were there, or even bother setting either up.

Drumroll

3,754 posts

120 months

Monday 13th July 2015
quotequote all
Sorry, am I the only one who thinks it wrong that a "professional" letting agency starts a thread on an open forum about one of their tenants?


nitrodave

1,262 posts

138 months

Monday 13th July 2015
quotequote all
Jeez, if you were my managing agent I'd be upset too.

Tenant moves in, and is subjected to frequent inspections which turn up nothing. He pays the rent and hasn;t trashed the place. I'm not surprised he's vexxed with you.

I rented a flat for a few years and not once did I see the managing agent or landlord.

Vaud

50,389 posts

155 months

Monday 13th July 2015
quotequote all
Drumroll said:
Sorry, am I the only one who thinks it wrong that a "professional" letting agency starts a thread on an open forum about one of their tenants?
No names and it's a law forum for all?

JustinP1

13,330 posts

230 months

Monday 13th July 2015
quotequote all
nitrodave said:
Jeez, if you were my managing agent I'd be upset too.

Tenant moves in, and is subjected to frequent inspections which turn up nothing. He pays the rent and hasn;t trashed the place. I'm not surprised he's vexxed with you.

I rented a flat for a few years and not once did I see the managing agent or landlord.
Frequent inspections? There was one inspection prior to the tenant reporting a toilet problem.

The Landlord sends a contractor out to fix the problem, and from that point the contractor sees the property is so untidy that he feels the need to report it to the agent.

Only then, with the place being unkempt does the tenant start playing games with inspections, and refusing access to fix problems.

If that would not start alarm bells ringing to an agent or landlord, then there would be problems.

sugerbear

4,010 posts

158 months

Monday 13th July 2015
quotequote all
JustinP1 said:
superlightr said:
JustinP1 said:
A good friend of mine is actually in this position.

Couple and young child move in, after a bidding war for the 8000sq ft property in rural area, agreed on £3000 per month on the basis tenant would pay 6 months rent up front on a 12 month tenancy.

Moving in day comes, and they don't have it, and they just pay one month's rent as deposit and first month's rent.

That's the last payment they've paid, and they are 8 months in...

They have landlord insurance, who have been very good at getting them out. Tenants turned up to the eviction hearing saying they had problems with their business, and a bank statement showing they had the £10k arrears in their account, and in any case they'd need two months to move out.

They don't pay a penny, and more than two months later, the insurance company had to instruct bailiffs, however, luckily they are out.

It seems that the references must have been dodgy, and the tenant knows full well how to play the system. The insurance company have never seen anything like it with a high-end property.

However, while the insurance company are paying the lost rent, they are not chasing the tenants for the arrears, so, they will have a clean credit record to do the same again...
the tenant - not someone with part of a surname of xxxxx de xxxx by any chance?
Jonny de Coqk? smile

I don't know their name, but I know it is not of European origin, so I don't think it's them.

These folk were very clued up on their rights, and in hindsight played a game. They even gave my friend a £300 gift of an electric item when they met on moving in day and rolled up in an Audi R8.

In hindsight, this was just to promote a greater reciprocity and buy them more goodwill when they knew they would need it.

They rented an 8000 sq ft place, and apparently lived in only 3 or 4 of the rooms, and came with little furniture or belongings. They didn't pay council tax or any other utility when they were there, or even bother setting either up.
I know of two similar cases where tenants paid in advance then stayed for as long as possible, seems that this is way to do it. Find a gullible landlord, hard luck story, pay six months in advance then hang around for as long as possible. Landlords are pleased to be rid so never chase.

AyBee

10,527 posts

202 months

Monday 13th July 2015
quotequote all
nitrodave said:
Jeez, if you were my managing agent I'd be upset too.

Tenant moves in, and is subjected to frequent inspections which turn up nothing. He pays the rent and hasn;t trashed the place. I'm not surprised he's vexxed with you.

I rented a flat for a few years and not once did I see the managing agent or landlord.
I haven't had an inspection either in all my years of rentals (although most of them have been fairly short term), but if my landlord wanted the agent to come round once a month (assuming applicable notice is given), I'd probably agree and give it a quick tidy, not get shirty with them and start spouting legal bks. Why cause hassle? To me, renting works both ways, I look after the property and be as accommodating as I can with any requests, I get issues dealt with quickly.

Drumroll said:
Sorry, am I the only one who thinks it wrong that a "professional" letting agency starts a thread on an open forum about one of their tenants?
What's the problem? I don't know who the agent is, I don't know who the tenant is and I have no desire to find out, it's just a story - could be made up for all anyone on here knows...

bitchstewie

51,066 posts

210 months

Monday 13th July 2015
quotequote all
So was he a bit of a plank or one of these "I know my right" types of people?

DoubleSix

11,708 posts

176 months

Monday 13th July 2015
quotequote all
Think I'll freeze my tenants rent for another year...