Royal Mail have lost my dads watch

[Howitzer]

Royal Mail rely heavily on the staff, crap staff and its a hateful setup.

I had Bon Jovi tickets go missing. The ticket office would not re-issue any tickets as it was down that I had signed for them and Royal Mail insisted I had infact signed for them. This happened while I was at work and no-one was home.

After lots of running about I decided to go to my local office to watch them not answer the phone. When they finally acknowledged my presence they showed me a signed note showing a scribble which was nothing like mine or even anything like my name.

The tickets were cancelled and 2 people denied entry to te concert.

After lots of letters going back and forth it transpires that the post box down the end of my street had been broken into and the tickets stolen. No apology, no refund, just a trail of liars and thieves with RM shirts on.

Since moving to a different area RM have been excellent, it's ride for thieves and dishonest twits though.

Dave!

[egor110]

Rubbish.

Nothing is signed for anymore on paper everything is signed on the PDA.

They could show you the printed name who signed for it, the screen shot of the signature plus the gps to locate where it was signed as well as which postie logged onto the pda that day.

[Mr2Mike]

Howitzer said:

After lots of letters going back and forth it transpires that the post box down the end of my street had been broken into and the tickets stolen. No apology, no refund, just a trail of liars and thieves with RM shirts on.

Did RM falsify the delivery signature then?

[jbsportstech]

I am not sure if this is standard now but took a parcel to post office the day and the post office manager asked me to disclose for security reason what was in it. I was sending it recorded?!?

[GreatGranny]

OP, have you got contact details of the watchmaker the watch was sent to?

Am I right in saying the package with your dad's watch and other watches arrived there damaged and empty?

Contact the watchmaker and ask why they signed for them and if the Postie said anything.

Hopefully RM will be doing their bit as part of the investigation but can't be any harm in you doing some digging.

[northwest monkey]

jbsportstech said:

I am not sure if this is standard now but took a parcel to post office the day and the post office manager asked me to disclose for security reason what was in it. I was sending it recorded?!?

Pretty much standard now them asking what's in it as there are loads of things that can't go through the normal post service. I've seen people answer that question with both "an airbag" and "fireworks" in the past so I can't say I'm surprised!

Tell them it's a buttplug you're sending back for a repair & they wont ask again.

If I was getting paid a couple of quid to transport something, I'd probably want to have some idea of what was in it.

[scubadude]

I am confused, why is anyone talking about the RM?

The fault lies with the watchmaker the OP gave his Dad's watch to to repair, he appears to have given no permission for his property to be sent by them to anyone else by any method, RM or otherwise. (Or he hasn't mentioned it/he didn't read the small print)

OP- Do not get involved with the RM your complaint is to your watchmaker, a solicitors letter (as I suspect you know) is where to start. You should be compensated for their incompetence, misrepresenting their services and not securely retaining your property.

[gazza285]

Howitzer said:

I had Bon Jovi tickets go missing.

Lucky escape there Dave...

[PAULJ5555]

Do not deal with royal mail but only the watch company who were repairing it, your claim is with them don't let them pass you and the problem over to Royal Mail.

[JustinP1]

scubadude said:

I am confused, why is anyone talking about the RM?

The fault lies with the watchmaker the OP gave his Dad's watch to to repair, he appears to have given no permission for his property to be sent by them to anyone else by any method, RM or otherwise. (Or he hasn't mentioned it/he didn't read the small print)

OP- Do not get involved with the RM your complaint is to your watchmaker, a solicitors letter (as I suspect you know) is where to start. You should be compensated for their incompetence, misrepresenting their services and not securely retaining your property.

Yes.

Unless the watch repairer made clear that he was sending the watch away, he has exposed the OP's watch to risk.

The second issue is that if the package - containing valuable items - was not secure, then this is also the watch-repairers fault.

In short, they've sent the watch away and done so in a fashion that has meant that is has been lost. Whether or not Royal Mail refund the watch repairer is totally separate.

[egor110]

Mr2Mike said:

Howitzer said:

After lots of letters going back and forth it transpires that the post box down the end of my street had been broken into and the tickets stolen. No apology, no refund, just a trail of liars and thieves with RM shirts on.

Did RM falsify the delivery signature then?

Any item bar special delivery items can be delivered to a neighbour, so the tickets could of been signed for by a neighbour if the postie tried the correct flat and got no answer.

Once he's got a signature then they've been delivered.

[Twilkes]

northwest monkey said:

Pretty much standard now them asking what's in it as there are loads of things that can't go through the normal post service. I've seen people answer that question with both "an airbag" and "fireworks" in the past so I can't say I'm surprised!

Not sure about UK land-based deliveries, but they ask for international deliveries because of the risk of things catching fire at high altitude - things like lithium batteries, and spirits over 20% by volume. Probably a very small risk, but then it's their aeroplane so fair enough.

[egor110]

Twilkes said:

Not sure about UK land-based deliveries, but they ask for international deliveries because of the risk of things catching fire at high altitude - things like lithium batteries, and spirits over 20% by volume. Probably a very small risk, but then it's their aeroplane so fair enough.

UK deliveries , aerosols,ammunition,lithium batteries,clinical waste, drugs,dry ice and human remains are all banned within the royal mail network

[MikeO996]

egor110 said:

Mr2Mike said:

Howitzer said:

After lots of letters going back and forth it transpires that the post box down the end of my street had been broken into and the tickets stolen. No apology, no refund, just a trail of liars and thieves with RM shirts on.

Did RM falsify the delivery signature then?

Any item bar special delivery items can be delivered to a neighbour, so the tickets could of been signed for by a neighbour if the postie tried the correct flat and got no answer.

Once he's got a signature then they've been delivered.

Jeez is no one in this thread paying attention! They were stolen from the post box down the road so no-one would have had chance to sign for them - which is why the story makes no sense.

[egor110]

MikeO996 said:

egor110 said:

Mr2Mike said:

Howitzer said:

After lots of letters going back and forth it transpires that the post box down the end of my street had been broken into and the tickets stolen. No apology, no refund, just a trail of liars and thieves with RM shirts on.

Did RM falsify the delivery signature then?

Any item bar special delivery items can be delivered to a neighbour, so the tickets could of been signed for by a neighbour if the postie tried the correct flat and got no answer.

Once he's got a signature then they've been delivered.

Jeez is no one in this thread paying attention! They were stolen from the post box down the road so no-one would have had chance to sign for them - which is why the story makes no sense.

A neighbour could of signed for them then put them in the communal postbox, hence there being a signature.

[MikeO996]

egor110 said:

MikeO996 said:

egor110 said:

Mr2Mike said:

Howitzer said:

After lots of letters going back and forth it transpires that the post box down the end of my street had been broken into and the tickets stolen. No apology, no refund, just a trail of liars and thieves with RM shirts on.

Did RM falsify the delivery signature then?

Any item bar special delivery items can be delivered to a neighbour, so the tickets could of been signed for by a neighbour if the postie tried the correct flat and got no answer.

Once he's got a signature then they've been delivered.

Jeez is no one in this thread paying attention! They were stolen from the post box down the road so no-one would have had chance to sign for them - which is why the story makes no sense.

A neighbour could of signed for them then put them in the communal postbox, hence there being a signature.

So the neighbour stole the tickets, put the empty envelope in the post box, and the postie emptying the post box deduced that it had been broken into because there was an empty envelope in there?

[Hackney]

egor110 said:

MikeO996 said:

egor110 said:

Mr2Mike said:

Howitzer said:

After lots of letters going back and forth it transpires that the post box down the end of my street had been broken into and the tickets stolen. No apology, no refund, just a trail of liars and thieves with RM shirts on.

Did RM falsify the delivery signature then?

Any item bar special delivery items can be delivered to a neighbour, so the tickets could of been signed for by a neighbour if the postie tried the correct flat and got no answer.

Once he's got a signature then they've been delivered.

Jeez is no one in this thread paying attention! They were stolen from the post box down the road so no-one would have had chance to sign for them - which is why the story makes no sense.

A neighbour could of signed for them then put them in the communal postbox, hence there being a signature.

I'm with you Mike, this doesn't make sense. Why would concert tickets be posted in a letter box down the road from the intended recipient unless you live next door to ticket master?

Egor, a neighbour could have, could have FFS! signed for them but they weren't stolen from a communal letter box, they were stolen from a post box (allegedly), see point 1 above.

[longshot]

Hackney said:

egor110 said:

MikeO996 said:

egor110 said:

Mr2Mike said:

Howitzer said:

After lots of letters going back and forth it transpires that the post box down the end of my street had been broken into and the tickets stolen. No apology, no refund, just a trail of liars and thieves with RM shirts on.

Did RM falsify the delivery signature then?

Any item bar special delivery items can be delivered to a neighbour, so the tickets could of been signed for by a neighbour if the postie tried the correct flat and got no answer.

Once he's got a signature then they've been delivered.

Jeez is no one in this thread paying attention! They were stolen from the post box down the road so no-one would have had chance to sign for them - which is why the story makes no sense.

A neighbour could of signed for them then put them in the communal postbox, hence there being a signature.

I'm with you Mike, this doesn't make sense. Why would concert tickets be posted in a letter box down the road from the intended recipient unless you live next door to ticket master?

Egor, a neighbour could have, could have FFS! signed for them but they weren't stolen from a communal letter box, they were stolen from a post box (allegedly), see point 1 above.

Maybe he meant one of the boxes where postmen store letters and parcels they are going to deliver that day?

[MikeO996]

So how did it get signed for?

[egor110]

Hackney said:

egor110 said:

MikeO996 said:

egor110 said:

Mr2Mike said:

Howitzer said:

After lots of letters going back and forth it transpires that the post box down the end of my street had been broken into and the tickets stolen. No apology, no refund, just a trail of liars and thieves with RM shirts on.

Did RM falsify the delivery signature then?

Any item bar special delivery items can be delivered to a neighbour, so the tickets could of been signed for by a neighbour if the postie tried the correct flat and got no answer.

Once he's got a signature then they've been delivered.

Jeez is no one in this thread paying attention! They were stolen from the post box down the road so no-one would have had chance to sign for them - which is why the story makes no sense.

A neighbour could of signed for them then put them in the communal postbox, hence there being a signature.

I'm with you Mike, this doesn't make sense. Why would concert tickets be posted in a letter box down the road from the intended recipient unless you live next door to ticket master?

Egor, a neighbour could have, could have FFS! signed for them but they weren't stolen from a communal letter box, they were stolen from a post box (allegedly), see point 1 above.

In which case it makes even less sense.

Ok say bad postie signed for your tickets why would he then post them in a post box where they were supposedly stolen?

Secondly how would they know what was in the box that was broken into , very strange.