£1000 spent on 2002 Clio - Still issues
Discussion
Hi All,
Someone I know has a 2002 1.2 16V Renault Clio.
Recently she has had hit and miss issues when trying to start the car. When she turns they key to start it, rather than turn over the engine it makes a really loud noise. Hard to explain the noise, like a broken horn and really loud.
Anyway, the Green Flag man turns up and manages to get it to start by rocking the car first in gear. Tells her it's a problem with the flywheel and gets it taken to a garage. The garage replaces the flywheel and the car is fine for the rest of the day.
The next day, the same issue. She takes car back to the same garage, who now say it could be the clutch or the starter motor. Car gets a new Clutch and starter Motor fitted and all is well. Until she goes to the garage to get petrol, tries to start it again and gets the same issue.
At this point she (her dad helped with the money) has spend around a total of £1000 to the garage. None of the new parts fitted have helped the issue at all... I did tell her when they quoted the silly prices not to do it and scrap the car as it is worth less than the cost of repairs, but she got the work done anyway. I personally think it's an immobilizer issue looking up similar issues on forums and youtube but could be wrong...
Where does she stand in terms of the amount of money she has spent with the garage and what would you suggest would be the next step? £1000 on unnecessary parts and labor and the car is no better off. Should she keep taking it back to them and get them to fix it but tell them she isn't willing to give them any more money? Take it to a different garage and get them to have a look, informing them of what's already been replaced? Or just call it quits and get rid of the car, bearing in mind its got a brand new Clutch, Starter Motor and Flywheel in it.
What would the PH Massive do?
Someone I know has a 2002 1.2 16V Renault Clio.
Recently she has had hit and miss issues when trying to start the car. When she turns they key to start it, rather than turn over the engine it makes a really loud noise. Hard to explain the noise, like a broken horn and really loud.
Anyway, the Green Flag man turns up and manages to get it to start by rocking the car first in gear. Tells her it's a problem with the flywheel and gets it taken to a garage. The garage replaces the flywheel and the car is fine for the rest of the day.
The next day, the same issue. She takes car back to the same garage, who now say it could be the clutch or the starter motor. Car gets a new Clutch and starter Motor fitted and all is well. Until she goes to the garage to get petrol, tries to start it again and gets the same issue.
At this point she (her dad helped with the money) has spend around a total of £1000 to the garage. None of the new parts fitted have helped the issue at all... I did tell her when they quoted the silly prices not to do it and scrap the car as it is worth less than the cost of repairs, but she got the work done anyway. I personally think it's an immobilizer issue looking up similar issues on forums and youtube but could be wrong...
Where does she stand in terms of the amount of money she has spent with the garage and what would you suggest would be the next step? £1000 on unnecessary parts and labor and the car is no better off. Should she keep taking it back to them and get them to fix it but tell them she isn't willing to give them any more money? Take it to a different garage and get them to have a look, informing them of what's already been replaced? Or just call it quits and get rid of the car, bearing in mind its got a brand new Clutch, Starter Motor and Flywheel in it.
What would the PH Massive do?
Edited by Joeguard1990 on Wednesday 29th July 11:17
She spent £1000 trying to fix a 2002 Clio?
There appears to be lots of fully working, newer clios available to buy for less. http://www.autotrader.co.uk/search/used/cars/renau...
There appears to be lots of fully working, newer clios available to buy for less. http://www.autotrader.co.uk/search/used/cars/renau...
doogz said:
So, her car won't start, green flag tow her to a garage, who replace her flywheel on the spot and send her away, her car then works for the rest of the day?
Changing a flywheel is a pretty big job, it's going to take a good few hours to do.
Then the next day, they removed all the same stuff to change the clutch, which had presumably looked find the day before when they had it off?
Something doesn't sound right about this story.
Hi Doogz,Changing a flywheel is a pretty big job, it's going to take a good few hours to do.
Then the next day, they removed all the same stuff to change the clutch, which had presumably looked find the day before when they had it off?
Something doesn't sound right about this story.
I may have got the order of the parts mixed around, but in total the Clutch, Flywheel and Starter Motor have all been replaced for new items and the issue still occurs (may have been clutch and flywheel first and then the starter motor the next day). Will be fine when its at the garage and she leaves but then the problem starts happening again and once it happens it's impossible to get it started again so end up back at square 1...
KFC said:
She spent £1000 trying to fix a 2002 Clio?
There appears to be lots of fully working, newer clios available to buy for less. http://www.autotrader.co.uk/search/used/cars/renau...
Yep, hence why I mentioned that I told her not to bother getting the work done on a car worth about £700-800. £1000 later and it's now worth less because it's a non-runner.There appears to be lots of fully working, newer clios available to buy for less. http://www.autotrader.co.uk/search/used/cars/renau...
Joeguard1990 said:
Countdown said:
My guess is crankshaft position sensor.
Is it easy to get to and clean? https://www.youtube.com/watch?v=3Bu-E5HQqjI
If I was the girls father I would take the car back to the garage,tell them that my daughter has spent £1000 at your garage trying to repair a fault with her car.Tell them it is a very basic car that a garage of their standing should be able to identify the fault and fix it.Therefore I expect you to fix my daughters car at no further cost to her and please ring me when it has been repaired and checked that everything is working ok.
Any further issues with the garage I would take it to the small claims court.
Any further issues with the garage I would take it to the small claims court.
Another thing to consider, does the Clio have a sunroof?
Water tracks down through the sunroof to the Multi Timer in the passenger side. This controls everything electrical and can display faults in a range of ways. When mine went it took all lights and indicators, though I believe that it can intermittently affect the starting.
I got rid of my Clio last year but it had very sporadic starting issues that I could never track down. Most days it would start fine, then on the odd day (usually when you needed to be somewhere important) it would fail. Step away for an hour and it started up again without a hassle. It was either the beginning of the end for the multitimer (again) or an immobiliser issue itself.
Water tracks down through the sunroof to the Multi Timer in the passenger side. This controls everything electrical and can display faults in a range of ways. When mine went it took all lights and indicators, though I believe that it can intermittently affect the starting.
I got rid of my Clio last year but it had very sporadic starting issues that I could never track down. Most days it would start fine, then on the odd day (usually when you needed to be somewhere important) it would fail. Step away for an hour and it started up again without a hassle. It was either the beginning of the end for the multitimer (again) or an immobiliser issue itself.
SistersofPercy said:
Another thing to consider, does the Clio have a sunroof?
Water tracks down through the sunroof to the Multi Timer in the passenger side. This controls everything electrical and can display faults in a range of ways. When mine went it took all lights and indicators, though I believe that it can intermittently affect the starting.
I got rid of my Clio last year but it had very sporadic starting issues that I could never track down. Most days it would start fine, then on the odd day (usually when you needed to be somewhere important) it would fail. Step away for an hour and it started up again without a hassle. It was either the beginning of the end for the multitimer (again) or an immobiliser issue itself.
Its your fault,the OPs friend bought your old car.Water tracks down through the sunroof to the Multi Timer in the passenger side. This controls everything electrical and can display faults in a range of ways. When mine went it took all lights and indicators, though I believe that it can intermittently affect the starting.
I got rid of my Clio last year but it had very sporadic starting issues that I could never track down. Most days it would start fine, then on the odd day (usually when you needed to be somewhere important) it would fail. Step away for an hour and it started up again without a hassle. It was either the beginning of the end for the multitimer (again) or an immobiliser issue itself.
btcc123 said:
If I was the girls father I would take the car back to the garage,tell them that my daughter has spent £1000 at your garage trying to repair a fault with her car.Tell them it is a very basic car that a garage of their standing should be able to identify the fault and fix it.Therefore I expect you to fix my daughters car at no further cost to her and please ring me when it has been repaired and checked that everything is working ok.
Any further issues with the garage I would take it to the small claims court.
What kind of mickey mouse operation couldn't tell if it was the flywheel or the starter motor causing problems? Although if it was the latter surely it shouldn't be making any noise when she turns the keyAny further issues with the garage I would take it to the small claims court.
Negative Creep said:
What kind of mickey mouse operation couldn't tell if it was the flywheel or the starter motor causing problems? Although if it was the latter surely it shouldn't be making any noise when she turns the key
This is it, garage asked to sort out a car who the changed a clutch, flywheel and starter motor, all fairly big jobs without being certain of the cause is incompetent. But we were not there, it's possible the garage were spending the customers money on guess work fixes, or it's possible they had a no it all customer who was insisting on doing fixes and refusing to pay for proper diagnostics which could have found and fixed the fault for a fraction of cost
ging84 said:
we were not there, it's possible the garage were spending the customers money on guess work fixes, or it's possible they had a no it all customer who was insisting on doing fixes and refusing to pay for proper diagnostics which could have found and fixed the fault for a fraction of cost
Garage: Might be the starter motor, if it is it'll be £150 for a new one plus £50 to fit.Customer: Are you sure?
Garage: No, but to fully check will take our top mechanic a few hours probably be £250.
Customer: Okay do the cheaper thing first...
ging84 said:
Negative Creep said:
What kind of mickey mouse operation couldn't tell if it was the flywheel or the starter motor causing problems? Although if it was the latter surely it shouldn't be making any noise when she turns the key
This is it, garage asked to sort out a car who the changed a clutch, flywheel and starter motor, all fairly big jobs without being certain of the cause is incompetent. But we were not there, it's possible the garage were spending the customers money on guess work fixes, or it's possible they had a no it all customer who was insisting on doing fixes and refusing to pay for proper diagnostics which could have found and fixed the fault for a fraction of costGassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff