HELP!!! License revoked in error- DVLA totally uncooperative

[George 500]

Ok so this last Saturday i was stopped by the police and during the course of their checking my record they told me that my license was revoked in July 2013. This was a surprise to me since I received a speeding endorsement in July 2014 and there was no comment about this at the time

Through a process of identification I discovered that following an endorsement in April 2013 there was a confusion with my record that meant that despite the fact that I took the points and paid the fine the record at the DVLA showed that I had not

I have spoken to the Police in Scotland, they identified that there was no way my license should have been revoked and claim to have sent a mail to the DVLA at 11:30am on Monday

The DVLA then told me it would take 24-48hrs to confirm that an email would be received

Now they are saying they have received nothing from the Scotland. Furthermore not only are they saying that it will therefore take a further 24-48hrs to confirm if they receive another email but that it could take 10 working days to process any reply onto my record

This all seems totally ridiculous and I am getting desperate. I have done nothing wrong, am the victim of an error and really need this to be fixed.

I am really hoping someone out there has some ideas

[anonymous-user]

Shall I tell him, or is it someone else's turn?

[Dog Star]

Just waiting for a special someone to rock up and tell the OP that he's a liar and the DVLA won't have cocked up etc etc.

[George 500]

Apologies but tell me what?

I live predominantly abroad and have come back for my job (which I am struggling with given an inability to get around) and for a driving holiday.

I really would appreciate some help

[anonymous-user]

The DVLA automatically revokes the licence of anyone who thinks that a licence is a license*. Harsh, but fair.




* People can do what they like in the USA. This isn't about the USA.

Edited by anonymous-user on Wednesday 29th July 12:26

[anonymous-user]

OP, I am not sure that you can do much more than keep up polite but firm pressure for a response from DVLA. It is a fairly large bureaucratic organisation, and is sometimes (not always) slow and sometimes (not always) inefficient.

[George 500]

To shut any accusations down before they start see the following screen shot

[Mandat]

You are in touch with the DVLA, and they are dealing with rectifying the error, albeit slowly. So what is it exactly that you are panicking about?

As an aside, the thread title says that the DVLA are being totally uncooperative, yet in your post you go on to say that they are dealing with this.

[George 500]

Spelling numptiness accepted- sorry, definitely my driving licence!

[George 500]

Mandat said:

You are in touch with the DVLA, and they are dealing with rectifying the error, albeit slowly. So what is it exactly that you are panicking about?

As an aside, the thread title says that the DVLA are being totally uncooperative, yet in your post you go on to say that they are dealing with this.

On the basis I will be back out of the country by next Thursday, and it is impacting my ability to do my job or actually have my planned holiday????

I am aware this is not life and death but a two week turn around to rectify a mistake is (to these eyes) totally uncooperative

[Mandat]

George 500 said:

On the basis I will be back out of the country by next Thursday, and it is impacting my ability to do my job or actually have my planned holiday????

I am aware this is not life and death but a two week turn around to rectify a mistake is (to these eyes) totally uncooperative

Unfortunate and inconvenient as it is, Breadvan has correctly stated that DVLA are a huge bureaucratic organisation, and its unlikely that your situation will get the personal attention that you expect. The reality will be that your case will get added to the thousands of other routine matters that need to get dealt with, and will churn around the DVLA system until at some point in time it is allocated to one of the many paper shuffling drones that work there, at which time your computer record might get updated correctly.

[Mandat]

Just to add, that if I were in your position, and I was certain that the licence revocation was a mistake, then I would continue to drive in the usual manner, and leave the DVLA to sort themselves out in their own time.

[speedking31]

Were the police happy for you to carry on driving? In which case, carry on driving. As you have already been driving illegally for 2 years, how much worse can it get?

@legal eagles, does the OP have a licence or not? It has been mistakenly revoked. So does that not count and its an admin task to catch up, or is the revocation still valid?

[George 500]

Nope unfortunately I have no licence until this is sorted out. The Police would not let me drive any further at the time

Their mistake, my problem

[Durzel]

Until such time as the DVLA decide to inform the OP that his licence has been restored he should assume he has none. The revocation would've been processed (erroneously) as normal.

The Police will probably receive the same information when they do their checks also, so he is likely to have to keep explaining the situation. I don't believe (or see how reliably) ANPR could proactively flag no licence though. Printing out that email and carrying it in the car is probably a good idea.

[George 500]

Nope unfortunately I have no licence until this is sorted out. The Police would not let me drive any further at the time

Their mistake, my problem

[speedking31]

Seems a bit halfway house as you were not punished for "Driving otherwise than in accordance with a licence".

[Durzel]

speedking31 said:

Seems a bit halfway house as you were not punished for "Driving otherwise than in accordance with a licence".

I would guess the Police got confirmation from someone at the DVLA to say that the licence should never have been revoked, so were satisfied to proceed with NFA. As has been said already though someone at DVLA saying something and the wheels actually turning to get that formally recorded on the systems is a whole different ball game.

[ging84]

George 500 said:

Apologies but tell me what?

I live predominantly abroad and have come back for my job (which I am struggling with given an inability to get around) and for a driving holiday.

I really would appreciate some help

And the other shoe drops
Someone with a complicated nationality / residency arrangement fails to mention that in his story of dvla have fked up there can be no other possible explanation post.

[George 500]

At the point in time I was with the police I got a Notice of Intended Prosecution which they said I would have to defend myself against. They kindly drove my car to a nearby friends (thankfully one of them wanted to try the Tiger which helped with this act of kindness!)

DVLA have conceded that they cannot understand what has happened in this instance and have initiated an investigation...

...timescale? "Up to three weeks"

In the meantime I have been informed that I do not have a licence and cannot drive a car (as a practical point I am completely uninsured without a licence so this is not a risk I wish to take)

The whole thing is borderline third world- I would be cheesed off if I was treated like this in China (where I spend much of my time) let alone here

What would happen if I was a taxi driver? Or a Truckie?