Serious advice please. Found shrapnel in our baby's nappies.
Discussion
M6L11 said:
Unfortunatey statistics determine at least half of us have to be at the bottom side of the intelligence bell curve. Ah well.
The Dr has given you the best advice on this thread.Stop pissing about with Trading Standards.
Contact the store you purchased them from so they can remove any of the same batch from the shelves.
Contact the manufacturer so they can trace the batch to any other stores supplied.
PurpleMoonlight said:
The Dr has given you the best advice on this thread.
Stop pissing about with Trading Standards.
Contact the store you purchased them from so they can remove any of the same batch from the shelves.
Contact the manufacturer so they can trace the batch to any other stores supplied.
Whether he has or hasn't, the additional ad hominem vitriol was unwarranted and irrelevant.Stop pissing about with Trading Standards.
Contact the store you purchased them from so they can remove any of the same batch from the shelves.
Contact the manufacturer so they can trace the batch to any other stores supplied.
marting said:
Wow, that's rich. Referring to me as apart of the JSA troll brigade and suggesting I was being silly for suggesting it didn't need a thread on a motoring forum.
You replied with sarcasm about the 2am lawyers waiting with bated breath to jump in to assist me. I replied with similar sarcasm to say your post was equally as irrelevant and unhelpful. I also said generically that I had apparently attracted the 11.30am trolls. I didn't mention you but if you decided the shoe fits that's your own doing. You're so worried about me clogging up the forum by sharing my experience and asking for opinions, but yet can't help reply to a thread you (1) are clearly disinterested in and (2) think shouldn't be here. Why add to the spam? There's thousands of other irrelevant threads for you to comment on if that's your folly.
Pointing this out isn't equivalent to effing and blinding about someone's parental abilities because they posted their concerns on a forum they frequent to blow off steam until a more suitable avenue of enquiry was available. Had I been a frequenter of forums for people who build anime dolls I'm sure I'd have posted there too, had they provided a legal advice section. Had I posted in the Porche section I'd see your point. I posted in SPL, along with thousands of other posts seeking legal opinion on the most diverse of matters. You added nothing but scorn alongside several others. I refrained from telling you to insert a leek into your rectum and disappear to play alone, and would equally expect others to either reply on point or else keep their swearing and aspersions elsewhere. Not difficult, is it?
PorkInsider said:
Absolutely this.
I'm really surprised at them saying not to contact the manufacturer. They'd be more desperate to resolve this than anyone.
I used to work for one the major paper hygiene product manufacturers until a couple of years ago and I can assure you there would have been no attempt to cover this up in that company.
Despite what some might think, even big companies are generally run by people who want to do the right thing for their customers. And even if they really didn't care about injuring babies, they wouldn't risk the fallout from major retailers finding out they purposely covered this up and risked damaging their businesses.
There would be nothing whatsoever to gain for them by claiming it didn't happen.
Especially with high trust items.I'm really surprised at them saying not to contact the manufacturer. They'd be more desperate to resolve this than anyone.
I used to work for one the major paper hygiene product manufacturers until a couple of years ago and I can assure you there would have been no attempt to cover this up in that company.
Despite what some might think, even big companies are generally run by people who want to do the right thing for their customers. And even if they really didn't care about injuring babies, they wouldn't risk the fallout from major retailers finding out they purposely covered this up and risked damaging their businesses.
There would be nothing whatsoever to gain for them by claiming it didn't happen.
littleredrooster said:
You seem to imply that faulty (or in this case, downright dangerous) goods are quite acceptable. Not in my household they're not - especially something which has an effect on children/grandchildren.
No such thing was implied. Do you think it's impossible to deal with this situation without demanding compensation?Dr Mike Oxgreen said:
Which would push the price of the product up. And it would *only* detect fragments of metal - what about other contaminants? How far do you want to go with checking the product's safety?
The fact is that we all choose the level of safety we're prepared to pay for. Let's imagine two brands of nappies: Brand A and Brand B. Let's imagine that these two brands are very similar in quality, except that Brand B employs people to check every nappy before it is packed to ensure there's nothing wrong with it. As a result of the extra labour and logistical cost, Brand B costs 10% more. Unfortunately, the buying public don't know the reason for the extra cost (they're hardly likely to splash "we check every nappy to make sure it hasn't got shards of metal in it" on the packet) so the outcome is that Brand B sells fewer nappies than Brand A.
Unfortunately, bad things occasionally happen in this world. Humans haven't yet worked out how to make perfect machines that never fail, as has probably happened in this case. That's why there's no point getting angry about it, especially since it sounds like no lasting harm has occurred. The manufacturer will want to put it right ASAP, and will probably compensate the OP, who can then move on with life.
I work for a company that makes food products that are consumed by most households. Metal checking is a passive process and would not add to the cost at all.whether this would be thought necessary would obviously need to be reassessed in light of this incident.The fact is that we all choose the level of safety we're prepared to pay for. Let's imagine two brands of nappies: Brand A and Brand B. Let's imagine that these two brands are very similar in quality, except that Brand B employs people to check every nappy before it is packed to ensure there's nothing wrong with it. As a result of the extra labour and logistical cost, Brand B costs 10% more. Unfortunately, the buying public don't know the reason for the extra cost (they're hardly likely to splash "we check every nappy to make sure it hasn't got shards of metal in it" on the packet) so the outcome is that Brand B sells fewer nappies than Brand A.
Unfortunately, bad things occasionally happen in this world. Humans haven't yet worked out how to make perfect machines that never fail, as has probably happened in this case. That's why there's no point getting angry about it, especially since it sounds like no lasting harm has occurred. The manufacturer will want to put it right ASAP, and will probably compensate the OP, who can then move on with life.
Edited by Dr Mike Oxgreen on Tuesday 18th August 08:46
Where there is a bearing there might be oil/grease,this could also attract dirt.so not only might a child be at risk from a piece of sharp metal,it could well be a dirty piece of metal.
We found metal rivets in a product only last week,they were picked up by the metal checking process which is automatic.the immediate investigation lead to the scrapping of all products made after some sloppy maintenance had been carried out.
I would imagine processes will be introduced to make sure that this does not occur again.
Hope your child is well,and more comfortable.
Just read through this topic, the tone of some posts is shocking and usually the stupid replies don't appear until the third page.
Anyhow, years back I worked in a metal bashing factory where I came into contact with metal swarf every day, for those who have not experienced it, tiny splinters of metal, some thinner than a hair can be very irritating when they get into your skin,something like a small electric shock when the catch on clothing, more than enough to keep a baby awake I am sure. I used to pick them out under a microscope when they were particularly bad.
What disappoints me is that no-one has asked how the OPs daughter is doing, concentrating on points scoring and b
hing instead.
OP has been to hospital, has an injured baby and all some of our community can do is snipe, I bet he would have found more sympathy on here if his car had been scratched in the hospital car park.
Just human nature I suppose, still not pleasant to witness though.
Anyhow, years back I worked in a metal bashing factory where I came into contact with metal swarf every day, for those who have not experienced it, tiny splinters of metal, some thinner than a hair can be very irritating when they get into your skin,something like a small electric shock when the catch on clothing, more than enough to keep a baby awake I am sure. I used to pick them out under a microscope when they were particularly bad.
What disappoints me is that no-one has asked how the OPs daughter is doing, concentrating on points scoring and b
hing instead.OP has been to hospital, has an injured baby and all some of our community can do is snipe, I bet he would have found more sympathy on here if his car had been scratched in the hospital car park.
Just human nature I suppose, still not pleasant to witness though.
OP, could you pm me with the brand also, my youngest is nearly 2 now and I suspect that the nappies in question are smaller than the ones he uses but I have lots of friends with smaller children.
As a poster has already stated, I do not see how some sort of detection equipment cannot be installed on the line, in fact, I would be very surprised if they didn't have detection equipment in place already. The company I work for supplies load measuring equipment for production lines so might have to make a couple calls tomorrow and ask about foreign object detection!
As a poster has already stated, I do not see how some sort of detection equipment cannot be installed on the line, in fact, I would be very surprised if they didn't have detection equipment in place already. The company I work for supplies load measuring equipment for production lines so might have to make a couple calls tomorrow and ask about foreign object detection!
kev b said:
Just read through this topic, the tone of some posts is shocking and usually the stupid replies don't appear until the third page.
Anyhow, years back I worked in a metal bashing factory where I came into contact with metal swarf every day, for those who have not experienced it, tiny splinters of metal, some thinner than a hair can be very irritating when they get into your skin,something like a small electric shock when the catch on clothing, more than enough to keep a baby awake I am sure. I used to pick them out under a microscope when they were particularly bad.
[b]What disappoints me is that no-one has asked how the OPs daughter is doing, concentrating on points scoring and bhing instead.
OP has been to hospital, has an injured baby and all some of our community can do is snipe, I bet he would have found more sympathy on here if his car had been scratched in the hospital car park.[/b]
Just human nature I suppose, still not pleasant to witness though.
The same thought crossed my mind earlier Kev. Sad state of affairs really.Anyhow, years back I worked in a metal bashing factory where I came into contact with metal swarf every day, for those who have not experienced it, tiny splinters of metal, some thinner than a hair can be very irritating when they get into your skin,something like a small electric shock when the catch on clothing, more than enough to keep a baby awake I am sure. I used to pick them out under a microscope when they were particularly bad.
[b]What disappoints me is that no-one has asked how the OPs daughter is doing, concentrating on points scoring and b
hing instead.OP has been to hospital, has an injured baby and all some of our community can do is snipe, I bet he would have found more sympathy on here if his car had been scratched in the hospital car park.[/b]
Just human nature I suppose, still not pleasant to witness though.
Thanks to everyone for the many emails and support off-forum, it has been appreciated. I am now liaising with Council Baby following their offer a few posts ago, to bypass TS (who still haven't done much of anything) and inform the manufacturer and retailer direct at higher levels. I'm still open to forwarding the nappies to TS if they want them, but we'll see what tomorrow brings.
Since it's inevitably going to come out tomorrow anyway the nappies affected were Pampers baby-dry size 4 (78 pack). Does that mean anyone with a different brand isn't going to be giving them an extra once over after reading this thread? Doubt it, so all the fuss about naming ASAP seems rather over blown. Either way hopefully there's some rapid and responsible action from the parties concerned in the morning.
M6L11 said:
Since it's inevitably going to come out tomorrow anyway the nappies affected were Pampers baby-dry size 4 (78 pack).
Thought so by looking at them, that's what my lad is in too.We've just stocked up on probably the same deal, I've been checking all his nappies since and haven't found anything yet.
Hope you're little'un is ok and you get some resolution.
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