RTA on the bike today - Insurance help

RTA on the bike today - Insurance help

Author
Discussion

LoonR1

26,988 posts

177 months

Wednesday 23rd September 2015
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You really need to watch yourself with this and the hire bill that you're building up. It will be £1000s by now.

Prizam

Original Poster:

2,335 posts

141 months

Thursday 24th September 2015
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LoonR1 said:
You really need to watch yourself with this and the hire bill that you're building up. It will be £1000s by now.
What can i do / Should i do? How am i exposed?

I do agree that in the interests of saving everyone's insurance premiums, this whole matter should have been resolved within a couple of weeks.

LoonR1

26,988 posts

177 months

Thursday 24th September 2015
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Prizam said:
What can i do / Should i do? How am i exposed?

I do agree that in the interests of saving everyone's insurance premiums, this whole matter should have been resolved within a couple of weeks.
Probably not a lot when you look at the T&Csof the loan you signed when hiring the bike.

Prizam

Original Poster:

2,335 posts

141 months

Monday 5th October 2015
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Still on the POS hire bike.

Told them to get on with it and i will cough up the £800 excess.

Parts on order, none turned up yet.



3rd party's insurance have not yet commented. Losing the will, here. Its a relativity straight forwards case, with a witness.

I will be billing them for my time in all the chasing I am having to do, as well as the holiday I have had to take from work.

They want me to go see an ambulance chasing DR for an "inspection", I declined repeatedly up until last week, when I received a letter with an appointment date. I will now go to this.

Completely and utterly pissed off with it all now. Another couple weeks and the bike will have been in for "repair" for longer than i have owned it.

Wacky Racer

38,162 posts

247 months

Monday 5th October 2015
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Prizam said:
Its just starting to sink in just how much of a ball ache all of this is.

Thankfully my balls don't actually ache, just my knee. And i didn't eat tarmac, and the other guy seems to be playing ball.
How is your knee btw......

If you have had a bad knock it could produce problems in later life.

  • DISCLAIMER* I'm not mentioning this in an ambulance chasing compensation type of way, just stating facts.
Keep your eye on it.

Prizam

Original Poster:

2,335 posts

141 months

Tuesday 10th November 2015
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Knee still hurts, mostly in the evening. Its strange, its under the knee (knee pit if you will). Also hurts up the leg and in to my bum.

Should really get to the doctors.

By means of an update. I still haven't got the bike back.

It has apparently been repaired, after paying my £850 excess (Yikes). But they have lost the bike so cant deliver it back to me.

And to top it off, still no word on liability. At my last update the 3rd party still had not looked at the witness statement.


This is all dragging on for a lot longer than I can bear.

Prizam

Original Poster:

2,335 posts

141 months

Monday 16th November 2015
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Sorry all, using this as a bit of a diary now.

Got the bike back on wednesday after they lost it. The repair is good, in fact I cant fault it really. not that their was much in the way of damage anyway.

No admission of liability yet. 3rd party insurance company has not said anything.

Anyway of speeding this up? Their must be guidelines on how quickly insurance company's must respond. Nearly 5 months now and still "No comment". Starting to piss me off having this looming over me.

PurpleMoonlight

22,362 posts

157 months

Monday 16th November 2015
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You or your insurer needs to issue a county court claim against the third party.

Their insurer will then have to deal with it.

LoonR1

26,988 posts

177 months

Monday 16th November 2015
quotequote all
PurpleMoonlight said:
You or your insurer needs to issue a county court claim against the third party.

Their insurer will then have to deal with it.
If the OP issues then he'll completely mess it up.

Poor advice

PurpleMoonlight

22,362 posts

157 months

Monday 16th November 2015
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LoonR1 said:
If the OP issues then he'll completely mess it up.

Poor advice
What is your suggestion to combat the third party insurers incompetence or obstruction then?

LoonR1

26,988 posts

177 months

Monday 16th November 2015
quotequote all
PurpleMoonlight said:
What is your suggestion to combat the third party insurers incompetence or obstruction then?
Why are they incompetent? They've got as long as they want to sort this out. What would you like them to do? Accept liability, even if their policyholder is denying it? I'm sure there'd be carnage on here if insurers did that whenever they felt like it.

If the OP's insurers think that things are moving slowly then they'll issue when they feel like it. Given their track record with fixing his bike I'd wager that the wheels are moving slowly at their end just as much as the other side.

PurpleMoonlight

22,362 posts

157 months

Tuesday 17th November 2015
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By claiming on his own insurance the OP will loose his NCD and excess.

How long should he wait for all the insurers to sort it out between themselves. 6 months? 6 years? The rest of his life?

Again, how about providing some actual assistance to the OP rather then blindly supporting insurers.

LoonR1

26,988 posts

177 months

Tuesday 17th November 2015
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PurpleMoonlight said:
By claiming on his own insurance the OP will loose his NCD and excess.

How long should he wait for all the insurers to sort it out between themselves. 6 months? 6 years? The rest of his life?

Again, how about providing some actual assistance to the OP rather then blindly supporting insurers.
Have you had a look at this thread from September? Go back and have a read.

Edited by LoonR1 on Tuesday 17th November 07:31

Monty Python

4,812 posts

197 months

Tuesday 17th November 2015
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Reading this I'm glad I was with Swiftcover - when I was rear-ended they sorted everything out. I didn't have to pay any excess, the car was taken away and repaired at a BMW dealer and I had a hire car from Enterprise for the time it was away being repaired. Come renewal my premium didn't change. Overall it was a (fairly) painless experience.

Prizam

Original Poster:

2,335 posts

141 months

Tuesday 17th November 2015
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Will look at Swiftcover for next year!

I think now Plantec have given the bike back I have been handed over to CN legal services. Who seem a lot more efficient.

I have the scheduled of losses and expenses. The bike hire costs are eye watering! You could have purchased outright at least 3 of those bandits for the cost of the hire. Its cuffing nuts!

That said, i wouldn't have been able to do my London commute without it.


On balance, it is still completely possible that this whole ordeal is down to the 3rd party's insurance being useless. CN Legal services are getting on with it and putting forwards a "Part 36", stating that if no response or satisfactory offer is received they will start legal proceedings.

My guess right now, based on my experiences so far is that no response will be given, legal proceedings will follow and the 3rd party will settle up a few days before the court date. fkers.

Prizam

Original Poster:

2,335 posts

141 months

Monday 23rd November 2015
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Very interesting, as soon as the legal lads give them a kick i get the news that they have accepted liability and are awaiting my "claim".

Least its one less thing for me to worry about, and i can look forwards to getting my excess back.

The cynic in me thinks that Plantek might have been stringing it out for the hire bike money. hummm...

Fer

7,710 posts

280 months

Tuesday 24th November 2015
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And how is your knee? Hopefully being back on your own bike will make your riding more comfortable.

Prizam

Original Poster:

2,335 posts

141 months

Friday 18th December 2015
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By way of an update / closure to this.

3rd party admitted liability and a couple weeks later have accepted costs for my kit, the hire bike and my insurance excess. Even bunged me a few quid for the busted leg / knee.

Knee still hurts and shows no sign of getting better. No point in chasing it though. Padding it out with £50 notes wont make it feel any better.


just waiting on the cheque now.