littlwoods / very, inaccurate product description. Advice?

[callmedave]

Mojooo said:

I think you are stuffed legally but it owuld be prudent for retaielrs to make clear Office 365 is a little different to the standard version of MS Office as most people may not be aware.

Agree. i dont think Littlewoods are going to budge.


Thanks for all the help guys.

[johnfm]

read the latest distance selling regs. They cannot contract out of them just because they want to. But, they could make a deduction from the refund to reflect your use.

Read the regs - they're simple enough to understand.

[callmedave]

johnfm said:

read the latest distance selling regs. They cannot contract out of them just because they want to. But, they could make a deduction from the refund to reflect your use.

Read the regs - they're simple enough to understand.

I dont want to return the computer, If they wont back down then il take it as a lesson learnt and get what i can for the code and go back to office 2007.

[MrBarry123]

I see where you're coming from OP however regarding the Xbox subscription...

I'm assuming if you purchased a Xbox One that shipped with a subscription to Xbox Live, you'd know it wasn't perpetual? The same is true here.

[callmedave]

MrBarry123 said:

I see where you're coming from OP however regarding the Xbox subscription...

I'm assuming if you purchased a Xbox One that shipped with a subscription to Xbox Live, you'd know it wasn't perpetual? The same is true here.

True but I honestly did not know the new office was subscription based.

Surely they should have said if it was 12 months, 1 month, 3 months etc?

[AdeTuono]

callmedave said:

MrBarry123 said:

I see where you're coming from OP however regarding the Xbox subscription...

I'm assuming if you purchased a Xbox One that shipped with a subscription to Xbox Live, you'd know it wasn't perpetual? The same is true here.

True but I honestly did not know the new office was subscription based.

Surely they should have said if it was 12 months, 1 month, 3 months etc?

Possibly a bit of a clue in the 365 after Office?

[Mr2Mike]

callmedave said:

If there is more than one option for office365 then should they not show this? I honestly not aware it was subsription based until after i tried to activate my copy.

There are only two options, and it was hardly going to be £70 per month. Is it only me that does at least a bit of research before diving into a purchase, rather than relying on luck? You could have found this out within about 60 seconds of typing "Office 365" into a search engine.

[callmedave]

Mr2Mike said:

There are only two options, and it was hardly going to be £70 per month. Is it only me that does at least a bit of research before diving into a purchase, rather than relying on luck?

It wasn't subscription for office 2007, I had no idea it would be for this one. I didn't question it. Lesson learnt.

[MrBarry123]

callmedave said:

MrBarry123 said:

I see where you're coming from OP however regarding the Xbox subscription...

I'm assuming if you purchased a Xbox One that shipped with a subscription to Xbox Live, you'd know it wasn't perpetual? The same is true here.

True but I honestly did not know the new office was subscription based.

Surely they should have said if it was 12 months, 1 month, 3 months etc?

Yep, I agree - at the very least they should have included the fact that it is a subscription.

It's a poor description by Littlewoods.

[gothatway]

AdeTuono said:

Possibly a bit of a clue in the 365 after Office?

Presumably next year it'll be called Office 366 ?

[calibrax]

gothatway said:

AdeTuono said:

Possibly a bit of a clue in the 365 after Office?

Presumably next year it'll be called Office 366 ?

Nahh, you just won't be able to open the software on 29th Feb.

[Hamish Finn]

It must just be me, but I'm struggling with a PC that sports an i3 processor for £689?

Can't you sue them for taking the piss?

[dudleybloke]

Hamish Finn said:

It must just be me, but I'm struggling with a PC that sports an i3 processor for £689?

Can't you sue them for taking the piss?

I paid a lot less than that for an i7 laptop 2 years ago.
And that had a 2gig gfx card.

[aw51 121565]

AdeTuono said:

callmedave said:

MrBarry123 said:

I see where you're coming from OP however regarding the Xbox subscription...

I'm assuming if you purchased a Xbox One that shipped with a subscription to Xbox Live, you'd know it wasn't perpetual? The same is true here.

True but I honestly did not know the new office was subscription based.

Surely they should have said if it was 12 months, 1 month, 3 months etc?

Possibly a bit of a clue in the 365 after Office?

I never picked up on this subtlety - it was when I tried to buy Office365 and it said the cost was £6 (or whatever) per month (rather than a one-off lump sum which I was clearly not alone in expecting from reading this thread), that I realised it was an ongoing monthly subscription.

This is a significant difference to the days of paying once for ownership of the damn thing for eternity, and I am surprised nay concerned that people aren't spotting this before they commit .

[dudleybloke]

https://www.openoffice.org/download/index.html

[Pontoneer]

I also would not have been aware of what this product is , never having used any form of Office ( I am a Mac user and always used Claris/AppleWorks then iWork for that sort of stuff ) .

However , I know that subscription software is the industry's answer to piracy and have been quite happy to take out my Adobe Creative Cloud subscription which is inexpensive ( compared to buying a full version of Photoshop every few years ) and keeps itself up to date with minimal hassle .

[MrBarry123]

dudleybloke said:

https://www.openoffice.org/download/index.html

I'd much rather pay the subscription to O365 thanks.

[anonymous-user]

MrBarry123 said:

dudleybloke said:

https://www.openoffice.org/download/index.html

I'd much rather pay the subscription to O365 thanks.

Why? I used OO for a few years before I got MS office free with a new PC. Unless you're into very sophisticated stuff, OO is fine.

[schmunk]

Hamish Finn said:

It must just be me, but I'm struggling with a PC that sports an i3 processor for £689?

Can't you sue them for taking the piss?

This.

[anonymous-user]

AdeTuono said:

callmedave said:

MrBarry123 said:

I see where you're coming from OP however regarding the Xbox subscription...

I'm assuming if you purchased a Xbox One that shipped with a subscription to Xbox Live, you'd know it wasn't perpetual? The same is true here.

True but I honestly did not know the new office was subscription based.

Surely they should have said if it was 12 months, 1 month, 3 months etc?

Possibly a bit of a clue in the 365 after Office?

Yes, that occurred to me.