Ripped off by dodgy travel agent - what to do

[barchetta_boy]

The company in question... you can TravelDown, TravelSideways but whatever you do I do not recommend to Travel**

[Vaud]

They are ATOL protected.

All of their protected brands are here - search using their ATOL code 7227:

http://publicapps.caa.co.uk/modalapplication.aspx?...

But it looks like you need to check your exact scenario:

http://www.caa.co.uk/ATOL-protection/Consumers/Che...

[shandyboy]

V6Pushfit said:

Did you get an email receipt?
If so:

Actionfraud Actionfraud Actionfraud

Did I say Actionfraud?

Hopefully the Op will have more luck initiating a charge-back with his bank, as I don't have any confidence in Action Fraud to do anything.

My rather naive nephew was ripped off on Gumtree whilst trying to buy an iPhone 6 - he reported it to Action Fraud and other than an automated response email heard nothing back, and nothing ever came of it... It appeared to be more a box-ticking exercise to get a crime-reference for insurance rather than anything useful.

[anonymous-user]

shandyboy said:

Hopefully the Op will have more luck initiating a charge-back with his bank, as I don't have any confidence in Action Fraud to do anything.

My rather naive nephew was ripped off on Gumtree whilst trying to buy an iPhone 6 - he reported it to Action Fraud and other than an automated response email heard nothing back, and nothing ever came of it... It appeared to be more a box-ticking exercise to get a crime-reference for insurance rather than anything useful.

True
I had a situation where there was fraud with multiple victims worldwide and Actionfraud were useless but the police got there in the end after badgering. It seems if you stole a fiver from a shop till you get done but a £400 phone fraud - forget it,
However I'm thinking if others in the UK have also reported then they will act.