Reject or retain?

Author
Discussion

cat with a hat

1,484 posts

118 months

Tuesday 12th April 2016
quotequote all
I don't understand the problem, 5 weeks might be a long time, but the deal seems to be rather helpful and you have a car in the meantime. Its in their best interest to sort it. I don't think they are fking about.

drdel

430 posts

128 months

Tuesday 12th April 2016
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Keep it. Don't forget BMW repairs by their dealers carry a warranty = 12 months I think.

anonymous-user

Original Poster:

54 months

Tuesday 12th April 2016
quotequote all
drdel said:
Keep it. Don't forget BMW repairs by their dealers carry a warranty = 12 months I think.
It's not a BMW dealer if that's what you mean

C70R

17,596 posts

104 months

Wednesday 13th April 2016
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bmw535i said:
drdel said:
Keep it. Don't forget BMW repairs by their dealers carry a warranty = 12 months I think.
It's not a BMW dealer if that's what you mean
Might be worth exploring statutory warranties on used car repairs - I'm sure there will be something.

anonymous-user

Original Poster:

54 months

Wednesday 13th April 2016
quotequote all
It's not the dealer's fault that the part is on backorder, we had to wait months for a part for a car we bought and which developed a problem. The garage fixed the problem without a murmur and let us have a courtesy car the whole time which seems to be the situation you're in too. I'm not sure what else anyone could reasonably expect.

I suppose they could fit a used part but then what happens if it fails? I'd just hang on to be honest, at least you'd know it's been sorted.

robinessex

11,058 posts

181 months

Wednesday 13th April 2016
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I had to wait a few weeks for Cats for a E34 540. Kept courtesy car until it was sorted.

barryrs

4,389 posts

223 months

Wednesday 13th April 2016
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The cynic in me says he's waiting to claim off your warranty.

anonymous-user

Original Poster:

54 months

Thursday 14th April 2016
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Easy enough to find out, call the local BMW dealer's parts department and ask them what the lead time is on the relevant part.

anonymous-user

Original Poster:

54 months

Thursday 14th April 2016
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charltjr said:
Easy enough to find out, call the local BMW dealer's parts department and ask them what the lead time is on the relevant part.
Not even sure what the part is (gearbox module?)

Not even sure which garage is actually repairing the car either - it's been to three different ones now. I will just trust that he is true to his word and it comes back good. Be interesting to see how many miles have been added though.

TooMany2cvs

29,008 posts

126 months

Thursday 14th April 2016
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bmw535i said:
Be interesting to see how many miles have been added though.
Even apart from moving it between garages, I presume you would like it to have been tested before return...?

Unless it's got a couple of thousand miles on it, remember that it's a decade old...

anonymous-user

Original Poster:

54 months

Thursday 14th April 2016
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TooMany2cvs said:
Even apart from moving it between garages, I presume you would like it to have been tested before return...?

Unless it's got a couple of thousand miles on it, remember that it's a decade old...
Yes, of course I want it testing. I wouldn't envisage they'd need to do any more than 50-100 miles though.

Not sure the relevance of the age of the car?

TooMany2cvs

29,008 posts

126 months

Thursday 14th April 2016
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bmw535i said:
Not sure the relevance of the age of the car?
It's already got 70k on it, so a couple of hundred miles isn't going to make any difference in value, if that was the direction you were going.

anonymous-user

Original Poster:

54 months

Thursday 14th April 2016
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TooMany2cvs said:
It's already got 70k on it, so a couple of hundred miles isn't going to make any difference in value, if that was the direction you were going.
I see. No it wouldn't, I'd be more concerned as to what it had been used for though

TooMany2cvs

29,008 posts

126 months

Thursday 14th April 2016
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bmw535i said:
TooMany2cvs said:
It's already got 70k on it, so a couple of hundred miles isn't going to make any difference in value, if that was the direction you were going.
I see. No it wouldn't, I'd be more concerned as to what it had been used for though
Do you know what it was used for in all those other tens of thousands of miles?

anonymous-user

Original Poster:

54 months

Friday 15th April 2016
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TooMany2cvs said:
Do you know what it was used for in all those other tens of thousands of miles?
Going by your other posts on various threads it appears you are deliberately obtuse, but I'll humour you. I don't care what previous owners did with the car, buts it's mine now. So if the garage is misappropriating it, then yes, I'll want to know why.

TooMany2cvs

29,008 posts

126 months

Friday 15th April 2016
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bmw535i said:
TooMany2cvs said:
Do you know what it was used for in all those other tens of thousands of miles?
Going by your other posts on various threads it appears you are deliberately obtuse, but I'll humour you. I don't care what previous owners did with the car, buts it's mine now. So if the garage is misappropriating it, then yes, I'll want to know why.
No, I'm not being deliberately obtuse.

You bought a car with 69,000 miles of <shrug> use behind it.
You had a problem with that car.
You now have a fixed car with 70,000 miles of <shrug> use behind it.

Why is that last 1,000 miles of use somehow more important to you than the previous 69,000?

anonymous-user

Original Poster:

54 months

Friday 15th April 2016
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TooMany2cvs said:
No, I'm not being deliberately obtuse.

You bought a car with 69,000 miles of <shrug> use behind it.
You had a problem with that car.
You now have a fixed car with 70,000 miles of <shrug> use behind it.

Why is that last 1,000 miles of use somehow more important to you than the previous 69,000?
Sigh. because I don't want my car used as a courtesy car/runaround etc. Not to mention the need for NIP dropping through my letterbox - it's happened before.

I'm sure most people, apart from you, wouldn't want their own car used by a garage whilst its in for repair. You wouldn't mind, I would.

TooMany2cvs

29,008 posts

126 months

Friday 15th April 2016
quotequote all
bmw535i said:
TooMany2cvs said:
No, I'm not being deliberately obtuse.

You bought a car with 69,000 miles of <shrug> use behind it.
You had a problem with that car.
You now have a fixed car with 70,000 miles of <shrug> use behind it.

Why is that last 1,000 miles of use somehow more important to you than the previous 69,000?
Sigh. because I don't want my car used as a courtesy car/runaround etc.
Like it was the week before you bought it?

bmw535i said:
Not to mention the need for NIP dropping through my letterbox - it's happened before.
Fill in the garage's details, post off. Job jobbed.

bmw535i said:
I'm sure most people, apart from you, wouldn't want their own car used by a garage whilst its in for repair. You wouldn't mind, I would.
If a car that I'd only just bought was in for repair, then I'd want it back working - PROPERLY working, staying working. Tested. If that meant it'd clocked up something more than negligible mileage being tested or taken between garages, then that's part of getting it working and making sure it was working. You can't always see if something's fixed properly and going to stay fixed - especially if it's heat-related - on a two-mile-up-the-road-and-back-from-cold test.

You had the car four days before you noticed a misfire and jerky changes. That is the sort of subtle intermittent problem where I'd be actually asking the garage owner to properly test for recurrence, by putting some miles on the car of the course of a week or more. If it came back with only about 5-10 miles more than when I'd dropped it off, I'd be more concerned than if it came back with 500+, because there's no way they could say it was fixed with any certainty.

anonymous-user

Original Poster:

54 months

Friday 15th April 2016
quotequote all
TooMany2cvs said:
If a car that I'd only just bought was in for repair, then I'd want it back working - PROPERLY working, staying working. Tested. If that meant it'd clocked up something more than negligible mileage being tested or taken between garages, then that's part of getting it working and making sure it was working. You can't always see if something's fixed properly and going to stay fixed - especially if it's heat-related - on a two-mile-up-the-road-and-back-from-cold test.

You had the car four days before you noticed a misfire and jerky changes. That is the sort of subtle intermittent problem where I'd be actually asking the garage owner to properly test for recurrence, by putting some miles on the car of the course of a week or more. If it came back with only about 5-10 miles more than when I'd dropped it off, I'd be more concerned than if it came back with 500+, because there's no way they could say it was fixed with any certainty.
Ok, I'll be happy to see they've used it as they see fit. rolleyes

TooMany2cvs

29,008 posts

126 months

Friday 15th April 2016
quotequote all
bmw535i said:
TooMany2cvs said:
If a car that I'd only just bought was in for repair, then I'd want it back working - PROPERLY working, staying working. Tested. If that meant it'd clocked up something more than negligible mileage being tested or taken between garages, then that's part of getting it working and making sure it was working. You can't always see if something's fixed properly and going to stay fixed - especially if it's heat-related - on a two-mile-up-the-road-and-back-from-cold test.

You had the car four days before you noticed a misfire and jerky changes. That is the sort of subtle intermittent problem where I'd be actually asking the garage owner to properly test for recurrence, by putting some miles on the car of the course of a week or more. If it came back with only about 5-10 miles more than when I'd dropped it off, I'd be more concerned than if it came back with 500+, because there's no way they could say it was fixed with any certainty.
Ok, I'll be happy to see they've used it as they see fit. rolleyes
If you trust them so little, why did you buy the damn thing from them in the first place?