Faulty Used Car Query

Author
Discussion

anonymous-user

54 months

Friday 29th April 2016
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Vaud said:
fridaypassion said:
What an utterly ridiculous post.
Why? He lives in the US and it's true.
smile

Starts off with saying people are talking bks, then starts berating the UK as a whole when shown it isn't bks. Brilliant smile

MDMA .

8,884 posts

101 months

Friday 29th April 2016
quotequote all
From the links provided above :
After six months, though, the responsibility is on you to prove the car was faulty when sold.

To prove this, consider an independent report although this can carry a cost – sometimes up to £500. Visit the Institute of Automotive Engineer Assessors (IAEA) - www.iaea-online.org - to find a local inspector.


OP - please let us all know how you intend to prove the car was faulty 14 months ago if you decide to contact the dealer.

Id fit a recon box and move on. Dont lose too much sleep on the matter. I think the car has done well upto now. 2 weeks car hire will probably be more than what it would cost to fix.

POORCARDEALER

8,524 posts

241 months

Friday 29th April 2016
quotequote all
bmw535i said:
unrepentant said:
I don't know how anyone survives in the used car market over there with numpties like these and ludicrous laws.

Here in the land of the free we're allowed to sell cars "as is". At my old place we used to sell used with either a certified warranty, with a 1 month / 1000 mile powertrain warranty, a 3/3, a 6/6 and a 12/12. We also sold the beaters (anything under $10k / over 100k miles or 7 years old) AS IS. I hated selling them but I did on occasions and I always told the customer "If you cross the kerb and it breaks in two, congratulations - you own both halves".

At least here the consumer buys as an adult and understands that if you buy a beater you get no warranty and it's at your risk.
You're allowed to sell "beaters" here too. You would have to advertise them as "spares or repair only" or words to that effect. Somehow us numpties tend to get by. Enjoy your freedom rolleyes
Even that isnt acceptable those days unless the customer trailers them off your premises

unrepentant

21,253 posts

256 months

Friday 29th April 2016
quotequote all
bmw535i said:
Vaud said:
fridaypassion said:
What an utterly ridiculous post.
Why? He lives in the US and it's true.
smile

Starts off with saying people are talking bks, then starts berating the UK as a whole when shown it isn't bks. Brilliant smile
Rubbish. You didn't show anything to anybody. And I'm British and have bought a lot of cars in the UK at various times. And have owned businesses dealing with the British public so I have some experience of numpties. wink

mcford

819 posts

174 months

Friday 29th April 2016
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bmw535i said:
http://www.lawgistics.co.uk/legal-article-warranty...

Read the solicitors replies to the comments in the last link. She is a lawyer specialising in the motor trade.
Working for:

Lawgistics is a legal consultancy providing specialist Motor Trade Law advice and support to a range of clients within the Retail Motor Industry.

Of course they're going to be encouraging paid membership of their organisation by highlighting the more incredulous cases.

Vaud

50,420 posts

155 months

Friday 29th April 2016
quotequote all
mcford said:
bmw535i said:
http://www.lawgistics.co.uk/legal-article-warranty...

Read the solicitors replies to the comments in the last link. She is a lawyer specialising in the motor trade.
Working for:

Lawgistics is a legal consultancy providing specialist Motor Trade Law advice and support to a range of clients within the Retail Motor Industry.

Of course they're going to be encouraging paid membership of their organisation by highlighting the more incredulous cases.
To be fair to our bmw colleague, he didn't suggest it was the norm, only that it was technically possible.

anonymous-user

54 months

Friday 29th April 2016
quotequote all
unrepentant said:
Rubbish. You didn't show anything to anybody. And I'm British and have bought a lot of cars in the UK at various times. And have owned businesses dealing with the British public so I have some experience of numpties. wink
Ok mate.

anonymous-user

54 months

Friday 29th April 2016
quotequote all
mcford said:
Working for:

Lawgistics is a legal consultancy providing specialist Motor Trade Law advice and support to a range of clients within the Retail Motor Industry.

Of course they're going to be encouraging paid membership of their organisation by highlighting the more incredulous cases.
FWIW I absolutely loathe Lawgistics. They will defend their members to the point of being in flagrant disregard for consumer rights. You'll notice on their website they only talk about the cases they win - I can assure you there's plenty that go the other way.

Google [bot]

6,682 posts

181 months

Friday 29th April 2016
quotequote all
OP, I'm assuming this is a DSG gearbox? They're known for issues. I don't want to get your hopes up but check the history to see if work was done under the VW recall. If for example less than 2 years ago it had the mechatronics done and that has gone there may still be something. If (most likely) not then I'm sure there are independent companies specializing in them that would get it sorted cheaper. Google VW DSG failure etc.

Sheepshanks

32,718 posts

119 months

Friday 29th April 2016
quotequote all
unrepentant said:
.. I always told the customer "If you cross the kerb and it breaks in two, congratulations - you own both halves".
If you did that here Trading Standards would be having a word with your employer.


The 6 years thing is a bit misleading though - it's pretty irrelevant with cars because there's nothing to say a car shouldn't need repairing within that time. If that was the case then new cars would effectively have a 6yr warranty. It only becomes an issue if the item isn't repairable so can't function.

anonymous-user

54 months

Friday 29th April 2016
quotequote all
Google [bot] said:
OP, I'm assuming this is a DSG gearbox? They're known for issues. I don't want to get your hopes up but check the history to see if work was done under the VW recall. If for example less than 2 years ago it had the mechatronics done and that has gone there may still be something. If (most likely) not then I'm sure there are independent companies specializing in them that would get it sorted cheaper. Google VW DSG failure etc.
FFS it's done nearly 150K! What do you want? If people want cars that they can drive for years they shouldn't buy sheds in the first place.

anonymous-user

54 months

Friday 29th April 2016
quotequote all
Google [bot] said:
OP, I'm assuming this is a DSG gearbox? They're known for issues. I don't want to get your hopes up but check the history to see if work was done under the VW recall. If for example less than 2 years ago it had the mechatronics done and that has gone there may still be something. If (most likely) not then I'm sure there are independent companies specializing in them that would get it sorted cheaper. Google VW DSG failure etc.
Was there a recall for the 2006 DSG?

There was one for the 7 speed.....

Google [bot]

6,682 posts

181 months

Friday 29th April 2016
quotequote all
I don't know, I suggested the OP might want to look into it.

Google [bot]

6,682 posts

181 months

Friday 29th April 2016
quotequote all
REALIST123 said:
FFS it's done nearly 150K! What do you want? If people want cars that they can drive for years they shouldn't buy sheds in the first place.
You're right of course.

OP ignore my suggestion and simply rewind time by a year or so and buy a brand spanker.

anonymous-user

54 months

Friday 29th April 2016
quotequote all
Google [bot] said:
I don't know, I suggested the OP might want to look into it.
There wasn't, he shouldn't

ging84

8,885 posts

146 months

Friday 29th April 2016
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I feel a lot more sorry for the guy on this thread, than the other similar thread running right now where the guying getting al worked up that the break pads on his 6 year old car only had 3k miles left on them.

I don't think the OP is taking piss by simply asking does he have any comeback here, it just happens to be that unfortunately he doesn't really.

That is not to say it's not worth going back to the dealer and being honest saying. You bought it just over a year ago, you've done 20k miles so you know that you can't expect them to pay for the repair but you had expected a well maintained car to have lasted a little longer without a major fault like this, and see if they are willing to do anything.
The worst that can happen is they say no, but they you never know they might actually turn around and say they agree and are prepared to stump up for some of the bill. This is fairly unlikely, unless you are really good at telling a sob story, but they might be able to offer another solution, like putting you in touch with a garage who will do the job at a discount, or offer you a part ex where they buy it back for a bit more than it's really worth in it's current state, or give really big discount on the car replacing it.

passatman83

Original Poster:

5 posts

105 months

Saturday 30th April 2016
quotequote all
ging84 said:
I feel a lot more sorry for the guy on this thread, than the other similar thread running right now where the guying getting al worked up that the break pads on his 6 year old car only had 3k miles left on them.

I don't think the OP is taking piss by simply asking does he have any comeback here, it just happens to be that unfortunately he doesn't really.

That is not to say it's not worth going back to the dealer and being honest saying. You bought it just over a year ago, you've done 20k miles so you know that you can't expect them to pay for the repair but you had expected a well maintained car to have lasted a little longer without a major fault like this, and see if they are willing to do anything.
The worst that can happen is they say no, but they you never know they might actually turn around and say they agree and are prepared to stump up for some of the bill. This is fairly unlikely, unless you are really good at telling a sob story, but they might be able to offer another solution, like putting you in touch with a garage who will do the job at a discount, or offer you a part ex where they buy it back for a bit more than it's really worth in it's current state, or give really big discount on the car replacing it.
Thanks for all of the replies.

I'm not stupid, and the car was not a 500 quid shed. 2 owners, full vw service history, which I have kept up to date.

Hiring a car for two weeks is my only option, I have a huge amount of work on at the moment, not having a car would mean losing a substantial amount of money to me. I'm looking for a recon box for the Passat and have a vw technician mate who can fit it for me. The other option is to sell for spares and buy something newer, however I did want this thing to last me a couple of years, not unreasonable given that a well maintained car can go for far more miles than this one has.

andymc

7,348 posts

207 months

Sunday 1st May 2016
quotequote all
no its not a shed but you do have to spend money on cars

WinstonWolf

72,857 posts

239 months

Sunday 1st May 2016
quotequote all
passatman83 said:
ging84 said:
I feel a lot more sorry for the guy on this thread, than the other similar thread running right now where the guying getting al worked up that the break pads on his 6 year old car only had 3k miles left on them.

I don't think the OP is taking piss by simply asking does he have any comeback here, it just happens to be that unfortunately he doesn't really.

That is not to say it's not worth going back to the dealer and being honest saying. You bought it just over a year ago, you've done 20k miles so you know that you can't expect them to pay for the repair but you had expected a well maintained car to have lasted a little longer without a major fault like this, and see if they are willing to do anything.
The worst that can happen is they say no, but they you never know they might actually turn around and say they agree and are prepared to stump up for some of the bill. This is fairly unlikely, unless you are really good at telling a sob story, but they might be able to offer another solution, like putting you in touch with a garage who will do the job at a discount, or offer you a part ex where they buy it back for a bit more than it's really worth in it's current state, or give really big discount on the car replacing it.
Thanks for all of the replies.

I'm not stupid, and the car was not a 500 quid shed. 2 owners, full vw service history, which I have kept up to date.

Hiring a car for two weeks is my only option, I have a huge amount of work on at the moment, not having a car would mean losing a substantial amount of money to me. I'm looking for a recon box for the Passat and have a vw technician mate who can fit it for me. The other option is to sell for spares and buy something newer, however I did want this thing to last me a couple of years, not unreasonable given that a well maintained car can go for far more miles than this one has.
Cars typically have a ten year lifecycle these days, how long do you expect yours to last and at what point will the upkeep become your financial responsibility?

Vaud

50,420 posts

155 months

Sunday 1st May 2016
quotequote all
OP, at 142k it's worn. If you have a full VW service history then you might get lucky with some contribution from them. But that would not be cheapest option.

But seriously, it's wear, not a fault that you have any comeback on with the seller.