car dealer refused to help

Author
Discussion

cjb44

Original Poster:

683 posts

119 months

Saturday 30th April 2016
quotequote all
Gosh what a lot of abuse, not what I would expect from PH forum and was it really necessary.
To those who gave constructive comments/critiscism/agreement and links to sites that gave factual information, I thank you for your imput. To those who made supercilious comments I must assume you are used car dealers.
I believe this topic was exhausted a long time ago and for me it is done.

StuTheGrouch

5,735 posts

163 months

Saturday 30th April 2016
quotequote all
cjb44 said:
Gosh what a lot of abuse, not what I would expect from PH forum and was it really necessary.
To those who gave constructive comments/critiscism/agreement and links to sites that gave factual information, I thank you for your imput. To those who made supercilious comments I must assume you are used car dealers.
I believe this topic was exhausted a long time ago and for me it is done.
Abuse is never necessary; the polite version is that you were expecting something which was rather unrealistic.


4rephill

5,041 posts

179 months

Saturday 30th April 2016
quotequote all
cjb44 said:
Gosh what a lot of abuse, not what I would expect from PH forum and was it really necessary.
To those who gave constructive comments/critiscism/agreement and links to sites that gave factual information, I thank you for your imput. To those who made supercilious comments I must assume you are used car dealers.
I believe this topic was exhausted a long time ago and for me it is done.
To be fair, you've posted a thread stating that you have 50 years experience of cars, you've implied (with garage support), that the thickness of brake pads should be noted on an MOT, and you've claimed that the supplying dealer should have to make a contribution to the cost of replacing the rear brake pads that have now worn out after 3,000 miles of use.

So after 50 years dealing with cars, you cannot see that brake pads are a wear and tear consumable item, you use a garage that apparently don't have a clue as to what is checked on an MOT when it comes to brakes, and you think the supplying dealer should pay, or at the very least make a contribution to a brake pad replacement bill that's hardly going to break the bank, and you are now wondering why some of the replies to your thread are a bit incredulous and mocking?

C'mon! - Can you really not see how ridiculous your original post sounds? confused










TooMany2cvs

29,008 posts

127 months

Saturday 30th April 2016
quotequote all
cjb44 said:
To those who made supercilious comments I must assume you are used car dealers.
Coo, haven't seen that particular flounce for a while.

Beetnik

512 posts

185 months

Saturday 30th April 2016
quotequote all
cjb44 said:
Now am I being pedantic here...
...should I just "suck it up"
In the extreme and yes.

4x4Tyke

6,506 posts

133 months

Saturday 30th April 2016
quotequote all

You've relatively inexpensively found out the dealer is an ahole.

Perhaps next time you will use/find a dealer with a decent reputation.

ikarl

3,730 posts

200 months

Saturday 30th April 2016
quotequote all
4x4Tyke said:
You've relatively inexpensively found out the dealer is an ahole.

Perhaps next time you will use/find a dealer with a decent reputation.
Why's the dealer an ahole? Sorry if I've missed something but I don't think I have.

fred bloggs

1,308 posts

201 months

Saturday 30th April 2016
quotequote all
OP is just plain funny.
Exactly what id expect from someone who buys a 6y/o landrover too.

What,you can afford a £11000 land rover,but not a set of pads ?

Did the dealer put rust on your car too?

BertBert

19,083 posts

212 months

Saturday 30th April 2016
quotequote all
In addition to writing utter rubbish about squeeling pads, try reading the thread before posting.

andburg said:
Please see all responses above.

The squeeling suggest its time for replacement so there may still be a lot friction material left, it does not suggest the pads are now completely worn to the metal. Some pads are designed to do this, an may only have been 50% worn at the time of purchase. Add on the fact that the dealer did not do the MOT/service himself so is not responsible for what is or is not written on the MOT certificate and it becomes even more apparent.

Butter Face

30,353 posts

161 months

Saturday 30th April 2016
quotequote all
4x4Tyke said:
You've relatively inexpensively found out the dealer is an ahole.

Perhaps next time you will use/find a dealer with a decent reputation.
Eh? Dealer who doesn't want to pay for a £70 set of brake pads 3000 miles after he sold a car is an asshole?


Roo

11,503 posts

208 months

Saturday 30th April 2016
quotequote all
Wacky Racer said:
Who'd be a car dealer?

rolleyes
I did it for nearly twenty five years. Retired last year. Don't miss it, or the customers, one bit.

Hol

8,419 posts

201 months

Sunday 1st May 2016
quotequote all
When you buy a second hand vehicle, it is used.

They don't replace all the bulbs and fuses with brand new parts, nor do they fit brand new brakes.



I suggest the OP hires all his vehicles from now on.
Somebody else then takes responsibility for the wear and tear that most other motorists seem capable of doing.

mudster

785 posts

245 months

Sunday 1st May 2016
quotequote all
Hol said:
When you buy a second hand vehicle, it is used.

They don't replace all the bulbs and fuses with brand new parts, nor do they fit brand new brakes.
Maybe not, but I would expect the service to highlight any safety critical components which may not last until the next service. It would seem the service didnt highlight the pads were low. Or if it did, the seller ignored it.

WinstonWolf

72,857 posts

240 months

Monday 2nd May 2016
quotequote all
mudster said:
Hol said:
When you buy a second hand vehicle, it is used.

They don't replace all the bulbs and fuses with brand new parts, nor do they fit brand new brakes.
Maybe not, but I would expect the service to highlight any safety critical components which may not last until the next service. It would seem the service didnt highlight the pads were low. Or if it did, the seller ignored it.
Yup, which is the case with every second hand vehicle. Pads are a consumable item, when they wear it's up to the owner to pay to replace them.

4rephill

5,041 posts

179 months

Monday 2nd May 2016
quotequote all
mudster said:
Maybe not, but I would expect the service to highlight any safety critical components which may not last until the next service. It would seem the service didnt highlight the pads were low. Or if it did, the seller ignored it.
Most small car dealers only do the bare minimum when it comes to servicing a car that they're selling. That means just the basics: Oil and filter change, new air filter, top up the washer fluid, top up the brake fluid, possibly replace the plugs (chances are in reality they're either simply cleaned, re-gapped and re-fitted or not even touched!), and not much else, in order to keep the costs down.

They might take a look at the pads through the wheels to see if there is any material left on them, and if there is then they'll leave them alone (if there isn't any material left then they might just replace them , there again, they might not - Especially if the car got through the MOT okay).

This is a similar situation to tyres on a car they're selling. If the dealer can see that the tyres have around 2.5mm of tread left on them, he's not going to replace the tyres on the car unless he really has to in order to make a sale as it's just cutting into his profit margin.

He'll know that the tyres will probably not last much longer, but he'll argue that they're still legal "and still have plenty of life left in them!". (And if he does replace them, he'll fit the cheapest brand of tyre he can find, regardless of how poor they work on the road).

So long as the car is road legal (and sometimes even if it isn't!), and passes an MOT, then that's all they're concerned about.



Something I do find a bit shocking though, is that a 2010 LandRover Freelander 2 apparently does not have brake pad wear indicators - Not even front ones! eek





BuzzBravado

2,944 posts

172 months

Monday 2nd May 2016
quotequote all
TooMany2cvs said:
I'd certainly expect any "service" half-way worthy of the name to pull all four wheels off and check the pads.
And then what? All it would confirm is that a used car has used pads. When i buy a brand new car i expect brand new parts. A used car will come with parts of varying life left. 3000 miles left in pads is enough to leave them on until they are done. Or do you expect all partly used consumables to be replaced regardless in a service?

DuncB7

353 posts

99 months

Monday 2nd May 2016
quotequote all
cjb44 said:
Now I have been round cars for over 50 years
But didn't check brake pads? confused

andymc

7,364 posts

208 months

Monday 2nd May 2016
quotequote all
The issue is with the huge pressure to be the cheapest is that car dealers have to cut corners, rightly or wrongly.
I would love to provide cars serviced to the hilt with belts taken care of, brand new premium tyres along with an extra key supplied if needed, the issue arises when the car I'm selling doesn't get a viewing as I'm so far down the rankings on auto trader as people search on price, the extra £700 on prep makes the car I'm selling look expensive, the OP probably searched on price and bought the cheapest

Andy


TooMany2cvs

29,008 posts

127 months

Monday 2nd May 2016
quotequote all
andymc said:
The issue is with the huge pressure to be the cheapest is that car dealers have to cut corners, rightly or wrongly.
I would love to provide cars serviced to the hilt with belts taken care of, brand new premium tyres along with an extra key supplied if needed, the issue arises when the car I'm selling doesn't get a viewing as I'm so far down the rankings on auto trader as people search on price, the extra £700 on prep makes the car I'm selling look expensive, the OP probably searched on price and bought the cheapest
Same for so many other aspects of life. People buy solely on price, then wonder why they've got shonky ste.

mudster

785 posts

245 months

Tuesday 3rd May 2016
quotequote all
WinstonWolf said:
mudster said:
Hol said:
When you buy a second hand vehicle, it is used.

They don't replace all the bulbs and fuses with brand new parts, nor do they fit brand new brakes.
Maybe not, but I would expect the service to highlight any safety critical components which may not last until the next service. It would seem the service didnt highlight the pads were low. Or if it did, the seller ignored it.
Yup, which is the case with every second hand vehicle. Pads are a consumable item, when they wear it's up to the owner to pay to replace them.
Completely agree. If the pads were low, the service should have picked them up. The car was owned by the dealer at that stage.