car dealer refused to help

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MDMetal

2,775 posts

148 months

Tuesday 3rd May 2016
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I think if I bought a second hand car and the fact the pads need swapping after 3000 miles was the worst thing about it I'd find myself feeling quite happy. All 2nd hand cars which aren't main dealers all seem to be MOT'd by a garage they own or are friendly with. Very rarely does anything inappropriate happen but you can be sure that the letter of the law is followed exactly if things just scrape by you won't see an advisory and everything will be deemed legal, which it is. As annoying as this is you can't expect them to be handing out extras for free if they can sell the car legally without the extra investment. Unless your a genuinely nice person you won't be refreshing the consumables on your car just prior to selling it privately.

Tom_C76

1,923 posts

188 months

Tuesday 3rd May 2016
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mudster said:
WinstonWolf said:
mudster said:
Hol said:
When you buy a second hand vehicle, it is used.

They don't replace all the bulbs and fuses with brand new parts, nor do they fit brand new brakes.
Maybe not, but I would expect the service to highlight any safety critical components which may not last until the next service. It would seem the service didnt highlight the pads were low. Or if it did, the seller ignored it.
Yup, which is the case with every second hand vehicle. Pads are a consumable item, when they wear it's up to the owner to pay to replace them.
Completely agree. If the pads were low, the service should have picked them up. The car was owned by the dealer at that stage.
My last car had a manufacturer's service package on it. At second service (18k ish I think) the pads were noted as 50% worn on the rears. 4k later when I had the tyres swapped for winter ones I was told by the tyre fitters that my back pads were almost gone.

Main dealer had car in, agreed pads were done for and replaced. At my cost as pads not in service package as a consumable. When pressed as to the previous report that they were only 50% worn he explained that this was only a guesstimate as the wheels don't come off at a service.

If a main dealer main service doesn't pick up worn pads, why on earth should a second hand car dealer?

rb5er

11,657 posts

172 months

Tuesday 3rd May 2016
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I think the OP has been sufficiently "advised". I doubt he will be returning so thats pretty much that.

WinstonWolf

72,857 posts

239 months

Tuesday 3rd May 2016
quotequote all
mudster said:
WinstonWolf said:
mudster said:
Hol said:
When you buy a second hand vehicle, it is used.

They don't replace all the bulbs and fuses with brand new parts, nor do they fit brand new brakes.
Maybe not, but I would expect the service to highlight any safety critical components which may not last until the next service. It would seem the service didnt highlight the pads were low. Or if it did, the seller ignored it.
Yup, which is the case with every second hand vehicle. Pads are a consumable item, when they wear it's up to the owner to pay to replace them.
Completely agree. If the pads were low, the service should have picked them up. The car was owned by the dealer at that stage.
You completely understand, pads are a consumable item, the owner pays.

FFS it's a six year old car....

Rude-boy

22,227 posts

233 months

Tuesday 3rd May 2016
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anonymous said:
[redacted]
Depends if the scratch mark I make on the oil filter when it is agreed that they will do a free service is still there or not when I collect the car wink

Seriously though about the first thing that happens once i buy a new car is that it gets given the once over by our trusted spanner throwers to sort all the little things out that you find in the first week or so and also to see if there is anything that we have missed that needs doing.

I am a bugger for changing tyres as soon as i get a 'new' car. Pads and discs are another I am quite hot on, partly after arriving at the bottom of a very fast down hill stretch with no brakes due to the no OEM pads that had been fitted to the car i had just bought, and now mores so since i have learnt just how fast you can get through pads when you forget to turn TC off wink