Council mower hit my car - on dash cam - what to do next?

Council mower hit my car - on dash cam - what to do next?

Author
Discussion

the_lone_wolf

2,622 posts

187 months

Saturday 4th June 2016
quotequote all
Beeby said:
I've not sent any forms off yet partly because I wanted other people's take on the incident.
Fair play, I think you certainly got an opinion biggrin

Just curious, have you sent them the video from your dashcam? smile

ging84

8,949 posts

147 months

Saturday 4th June 2016
quotequote all
Beeby said:
Once again thanks for the input and opinions it is good to get other peoples view of this. I'm waiting to hear back regarding the quotes for the repair. I want nothing but the truth and of course if he definitely did not contact my car then I will not make a claim. I've not sent any forms off yet partly because I wanted other people's take on the incident.
You already made a claim when you filled out the claim form

would you like a spade ?

Funk

26,324 posts

210 months

Saturday 4th June 2016
quotequote all
I agree with everyone else, I don't think that mower had anything to do with it. I'd cease the claim with the council.

Far Cough

2,259 posts

169 months

Saturday 4th June 2016
quotequote all
For a dent that size I would have expected to see the camera jolt a little. Not the case.

SmoothCriminal

5,075 posts

200 months

Saturday 4th June 2016
quotequote all
Maybe someone took exception to you parking on the path?

They key people's p&j for no reason so someone may have damaged it.

h0b0

7,653 posts

197 months

Saturday 4th June 2016
quotequote all
Watch the footage again and look out for old people walking passed. The way you parked will have pissed a lot of people off and the older generation take it out on cars.

Chainsaw Rebuild

2,012 posts

103 months

Saturday 4th June 2016
quotequote all
Beeby said:
I want nothing but the truth and of course if he definitely did not contact my car then I will not make a claim. I've not sent any forms off yet partly because I wanted other people's take on the incident.
thumbup

Beetnik

515 posts

185 months

Saturday 4th June 2016
quotequote all
Line of mower suggests it misses by a foot to 18". It looks like impact damage - i.e. whatever hit your door did so from an angle of 90 degrees and not as a glancing blow.

If it did occur there then, as others have suggested, it's likely that someone took exception to what many would consider inconsiderate parking.

Suck it up, move on and don't try and lay it off at the operative's and council tax payers expense.

4rephill

5,041 posts

179 months

Saturday 4th June 2016
quotequote all
h0b0 said:
Watch the footage again and look out for old people walking passed. The way you parked will have pissed a lot of people off and the older generation take it out on cars.
I genuinely doubt that people who are attending church (especially "older people"), would deliberately damage a car on their way into the church TBH.

As others have stated, the footage clear shows that there's no way the mower-man could have caused the dent to the car as he is never close enough to the car, and there's nothing on the mower that is at the right height to cause the damage anyway.

Added to that, looking at the damage, there is a small scratch/scrape mark on the crease line just below the dent, but there are no lateral scratches/scrapes along the dent itself, the paint hasn't been broken or marked in the dent itself, and the dent is quite deep.

My money would be on this being the result of someone opening a car door in a car park somewhere, next to the OP's car, and their rubbing strip/door trim has pushed into the door causing the dent.


So Beeby: Are you going to go ahead with the claim against the council or not?

KungFuPanda

4,334 posts

171 months

Saturday 4th June 2016
quotequote all
Given that he's deleted his original post, I doubt you'll hear from him again on this matter. Even if he does make a successful claim, he won't let on here.

h0b0

7,653 posts

197 months

Saturday 4th June 2016
quotequote all
4rephill said:
h0b0 said:
Watch the footage again and look out for old people walking passed. The way you parked will have pissed a lot of people off and the older generation take it out on cars.
I genuinely doubt that people who are attending church (especially "older people"), would deliberately damage a car on their way into the church TBH.

As others have stated, the footage clear shows that there's no way the mower-man could have caused the dent to the car as he is never close enough to the car, and there's nothing on the mower that is at the right height to cause the damage anyway.

Added to that, looking at the damage, there is a small scratch/scrape mark on the crease line just below the dent, but there are no lateral scratches/scrapes along the dent itself, the paint hasn't been broken or marked in the dent itself, and the dent is quite deep.

My money would be on this being the result of someone opening a car door in a car park somewhere, next to the OP's car, and their rubbing strip/door trim has pushed into the door causing the dent.


So Beeby: Are you going to go ahead with the claim against the council or not?
mine was and I parked in a normal space.

the_lone_wolf

2,622 posts

187 months

Saturday 4th June 2016
quotequote all
KungFuPanda said:
Given that he's deleted his original post, I doubt you'll hear from him again on this matter. Even if he does make a successful claim, he won't let on here.
Thought that might happen

Photos here:






Video here:

https://www.youtube.com/watch?v=cewypSlzawg

I've also sent the photos and video to the Norfolk Council Insurance Department email that the OP mistakenly posted earlier (insurance@norfolk.gov.uk) as his actions lead me to believe he may submit a fraudulent claim

Chainsaw Rebuild

2,012 posts

103 months

Saturday 4th June 2016
quotequote all
the_lone_wolf said:
KungFuPanda said:
Given that he's deleted his original post, I doubt you'll hear from him again on this matter. Even if he does make a successful claim, he won't let on here.
Thought that might happen

Photos here:






Video here:

https://www.youtube.com/watch?v=cewypSlzawg

I've also sent the photos and video to the Norfolk Council Insurance Department email that the OP mistakenly posted earlier (insurance@norfolk.gov.uk) as his actions lead me to believe he may submit a fraudulent claim
Good work! Can't have the chap on the mower getting in trouble when he's innocent.

anonymous-user

55 months

Saturday 4th June 2016
quotequote all
I agree with those who state the mower didn't hit the car. Could the mower have thrown something up, though?

The mower is quite loud, although I'd still expect the audio to pick any stone / object impact up, especially as the door panel would 'amplify' the sound.

At 01:08, the driver turns the wheel slightly. When we hear a sound, although this could be the blades going over the drain cover.

I don't think it's possible to definitively say the mower didn't cause the damage through throwing something up, but it seems less likely than more likely to me.


the_lone_wolf

2,622 posts

187 months

Saturday 4th June 2016
quotequote all
La Liga said:
I agree with those who state the mower didn't hit the car. Could the mower have thrown something up, though?
The damage is not consistent with that hypothesis IMO

OP mentioned small scratches in addition to the dent and a stone with enough power to cause that dent would not leave such a clean indentation

Even if it had, would the Council be liable?

Greendubber

13,238 posts

204 months

Saturday 4th June 2016
quotequote all
I'd be amazed if that mower caused that dent.

When the guy turns the wheel and you hear the noise he's about level with the front of the car... IMO of course.

Nickyboy

6,700 posts

235 months

Saturday 4th June 2016
quotequote all
My Dad has the same mower, that noise is defo the blades hitting the drain cover, i do it all the time with his. There no way it would have flicked anything up that high as the mowerdeck would prevent it, yes it might fire a stone out directly at ground level but that's all.

PorkInsider

5,901 posts

142 months

Sunday 5th June 2016
quotequote all
Greendubber said:
I'd be amazed if that mower caused that dent.

When the guy turns the wheel and you hear the noise he's about level with the front of the car... IMO of course.
I thought exactly the same.

Looking at the position of the car and the drain cover, the mower is exactly level with the cover when we hear the noise.

The damage, the noise, the mower's position, the operators reaction (or lack of), all say that the mower didn't cause the damage.

jesusbuiltmycar

4,538 posts

255 months

Sunday 5th June 2016
quotequote all
KungFuPanda said:
Given that he's deleted his original post, I doubt you'll hear from him again on this matter. Even if he does make a successful claim, he won't let on here.
Looks like he has deleted his entire profile.

Mr GrimNasty

8,172 posts

171 months

Sunday 5th June 2016
quotequote all
Oh what a bunch of really nice people the poor OP has encountered on PH.

If you watch the video again carefully, you will see that the mower hits the car after it has turned around and comes back, not on the first pass.

It is clear that the rear of the mower is at about the right level, and the car moves subtly, as you would expect for such a slight damage/contact.