Overstaying my welcome in a supermarket car park

[Skyedriver]

I know the rules change a couple of years ago so please help.
Arrived at supermarket about 13.30 today. Called in shop, returned to car and it wouldn't start. My battery pack also failed to start it. Would have bumped it down the slope but car park too busy.
Had to be somewhere else so we walked. Returned back to car about 16.00. Car park pretty deserted so my son and someone who arrived for the (closed) shop gave it a shove and it started.
So we were there about two and a half hours. Car park clearly stated that the max stay is 2 hours and in excess of that will cost me £70.
A few years go you could just ignore the repeated letters (that I'm expecting).
What are my options now: ignore, plead broken down, just cough up, offer a more realistic sum than £70 for half an hour?
Thanks for any legal guidance.
T

[silverfoxcc]

go to pepipoo.com. and register ( its free)Then put this on the private parking tickets forum.
Put down everything and answer questions truthfully.In effect be honest with them and they are 100% there to help. Stat telling porkies and not only can they smell them out a mile off, they will tell you stop wasting their time.Tey are a bunch of people who have a vast amount of knowledge on parkin law and what the private parking people can and cant do.( also council tickets)
There are those on her who really dis these gus, but at the end of the day, they could save you 70.00 for just asking. It is up to you.
I speak as someone who has read the cases on there for years and learned quire a bit, abou little things the authorities dont tell you. Like i said, its your call

[pim]

You might not receive a letter.Sounds a genuine case,one thing it does pay to be part of a breakdown service often cheaper than a fine.

[TooMany2cvs]

Skyedriver said:

I know the rules change a couple of years ago so please help.
Arrived at supermarket about 13.30 today. Called in shop, returned to car and it wouldn't start. My battery pack also failed to start it. Would have bumped it down the slope but car park too busy.
Had to be somewhere else so we walked. Returned back to car about 16.00. Car park pretty deserted so my son and someone who arrived for the (closed) shop gave it a shove and it started.
So we were there about two and a half hours. Car park clearly stated that the max stay is 2 hours and in excess of that will cost me £70.
A few years go you could just ignore the repeated letters (that I'm expecting).
What are my options now: ignore, plead broken down, just cough up, offer a more realistic sum than £70 for half an hour?
Thanks for any legal guidance.
T

Did you speak to the supermarket's customer service desk at 13:30ish? Not only would that have got you logged, so they cannot accuse you of making it up later, but it may well have got you flagged as being parked with an excuse, so don't issue an invoice in the first place.

[Skyedriver]

pim said:

You might not receive a letter.Sounds a genuine case,one thing it does pay to be part of a breakdown service often cheaper than a fine.

We are and also wife offered to abandon watching the tennis and come down with jump leads to be honest but we were due elsewhere at 14.00 and walked...
TBH I was just in a bit of a tizz with young son in tow.

[Skyedriver]

TooMany2cvs said:

Did you speak to the supermarket's customer service desk at 13:30ish? Not only would that have got you logged, so they cannot accuse you of making it up later, but it may well have got you flagged as being parked with an excuse, so don't issue an invoice in the first place.

No i didn't but doubt they would have been interested. In hindsight yes I should have.
I have the receipt for the store purchases.

[ging84]

i think you are jumping the gun a bit, unless you are certain it has anrp enforcement or were actually hit with a ticket on the windscreen chances are you won't ever hear anything about it.
You can always contact the super market customer services tomorrow and let them know what happened, then if you do get a charge come through in the post you'll have already notified the supermarket, and as above clearly you could have just dealt with it there and then by letting them know straight away and you would have had no problems.

[Slidingpillar]

ging84 said:

You can always contact the super market customer services tomorrow and let them know what happened, then if you do get a charge come through in the post you'll have already notified the supermarket, and as above clearly you could have just dealt with it there and then by letting them know straight away and you would have had no problems.

This. Seems to my tiny non-lawyer brain as eminently the most sensible thing to do. You've got an excuse for leaving without seeing them then, kid in tow.

[Al U]

Skyedriver said:

No i didn't but doubt they would have been interested. In hindsight yes I should have.
I have the receipt for the store purchases.

Your doubt may cost you £70. I had a similar thing in a McDonald's car park. Went in and explained it to the manager and he said that he would email the parking firm in the morning.

[Boosted LS1]

If it was adsa then show them your till receipt. They can be very reasonable. As mentioned above, are there ANPR cameras? If not I think you'll be fine.

[bad company]

I helped my mother when she had a similar situation at Aldi. Having the shopping receipt definitely helped.

[Mikeyjae]

TooMany2cvs said:

Did you speak to the supermarket's customer service desk at 13:30ish? Not only would that have got you logged, so they cannot accuse you of making it up later, but it may well have got you flagged as being parked with an excuse, so don't issue an invoice in the first place.

I overheated on the motorway and very luckily just as the service station exit was approaching. I called the recovery company who came out but couldn't fix it road side so a recovery truck was called.

Due to waiting for a recovery truck I would have out stayed my 2 hour limit so I spoke to the someone in the services who wrote my details down in a book and gave me a carbon copy of the letter. They said you shouldn't receive anything as its been logged but if you do here is your proof (carbon copy) that you notified us and it was genuine.

Seems places do have some sort of system for broken vehicles.

[rich888]

Skyedriver said:

I know the rules change a couple of years ago so please help.
Arrived at supermarket about 13.30 today. Called in shop, returned to car and it wouldn't start. My battery pack also failed to start it. Would have bumped it down the slope but car park too busy.
Had to be somewhere else so we walked. Returned back to car about 16.00. Car park pretty deserted so my son and someone who arrived for the (closed) shop gave it a shove and it started.
So we were there about two and a half hours. Car park clearly stated that the max stay is 2 hours and in excess of that will cost me £70.
A few years go you could just ignore the repeated letters (that I'm expecting).
What are my options now: ignore, plead broken down, just cough up, offer a more realistic sum than £70 for half an hour?
Thanks for any legal guidance.
T

I agree with what the previous users on here have suggested, so either speak to customer services tomorrow, or better still, ask to speak to the store manager and explain what happened. They want to retain customer goodwill and your repeat custom so I wouldn't worry too much.

[Blanchimont]

Personally I'd go into the store tomorrow, ask if they have any cctv overlooking where you were parked. If they do, ask for it to be taken off showing the times you trying to start it, and coming back and bumping it to get it going.

I'd then wait to see if a ticket hits the mat, and then if it does, call them up, and tell them what happened, and send them the video. If they don't quash the fine, then appeal and get on Pepipoo.

[surveyor]

A lot of the big stores also have their own breakdown cover and will call out AA/RAC to get you going also....

[Who me ?]

try talking to customer services. One local store owns a large plot of land and rents to various shops. One woman spent time in the supermarket cafe ,shopped in store ,then did more shopping in other stores ,spending more than two hours on site. Got ticket and put letter in local paper . Next week was a response from store, to her and anyone else who found themselves in this situation- take ticket into store for cancellation.

[surveyor_101]

You breached your contract as stated on the signage, you overstay you pay.

Stop stealing parking and 5p carrier bags as well I expect.

[bad company]

surveyor_101 said:

You breached your contract as stated on the signage, you overstay you pay.

Stop stealing parking and 5p carrier bags as well I expect.

You ALWAYS advocate just paying up when some of the private parking rules/fees/fines are clearly unfair.

There is no reason to do this. As stated above my mother had a similar problem and I easily got the fine rescinded. I also found a way out when Mrs BC was fined for driving thu a (badly signed) no entry sign.

We can't let the Bar Stewards get away with daylight robbery.

[surveyor_101]

bad company said:

You ALWAYS advocate just paying up when some of the private parking rules/fees/fines are clearly unfair.

There is no reason to do this. As stated above my mother had a similar problem and I easily got the fine rescinded. I also found a way out when Mrs BC was fined for driving thu a (badly signed) no entry sign.

We can't let the Bar Stewards get away with daylight robbery.

I was joking, I put a similar thread up and won the POPLA appeal. I thought the default PH response was the above, as some poster said it to me.

No I dont pay them fought off 5 so far including a popla appeal.

Even parking eye one of the biggest staff can't find the bottom cheeks with both hands.

The evidence pack they did for our appeal, was so full of holes I drove a bus through the hole thing in 20 minutes.

They has a site plan that didn't match the signage photos, some of the signage had clearly been removed since photographed as stated on some photos "sign removed 14th Jan 2014" on the bottom etc!

Their land owner contract was heavily redacted and badly scanned. The land had been sold since and was owned by someone else, it was a shower!

[bad company]

surveyor_101 said:

bad company said:

You ALWAYS advocate just paying up when some of the private parking rules/fees/fines are clearly unfair.

There is no reason to do this. As stated above my mother had a similar problem and I easily got the fine rescinded. I also found a way out when Mrs BC was fined for driving thu a (badly signed) no entry sign.

We can't let the Bar Stewards get away with daylight robbery.

I was joking, I put a similar thread up and won the POPLA appeal. I thought the default PH response was the above, as some poster said it to me.

No I dont pay them fought off 5 so far including a popla appeal.

Even parking eye one of the biggest staff can't find the bottom cheeks with both hands.

The evidence pack they did for our appeal, was so full of holes I drove a bus through the hole thing in 20 minutes.

They has a site plan that didn't match the signage photos, some of the signage had clearly been removed since photographed as stated on some photos "sign removed 14th Jan 2014" on the bottom etc!

Their land owner contract was heavily redacted and badly scanned. The land had been sold since and was owned by someone else, it was a shower!

I offer my profound apologies sir.